SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more
Company replied
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SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... See more
Company replied
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... See more
Company replied
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... See more
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... See more
Company replied
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
419 S Broad Street, 97601, Klamath Falls, United States
After a lot of research I found that your product is the best

Reply from SmartTechProducts
Was really sad to find out smartech was closing, order was handled quickly and efficiently like it was in the past.
Bought many products here. Everything was great. Very helpful support team.

Reply from SmartTechProducts
I called and the staff connected me immediately with a very knowledgeable person. We figured out what I needed and it was shipped that day, it arrived quickly and I was able to install it myself. I love their electric hose and am very impressed by the company. They shipped it for free.

Reply from SmartTechProducts
2nd Order for new to me RV. Great recommendations what to purchase. Excellent speedy shippoing.

Reply from SmartTechProducts

Reply from SmartTechProducts

Reply from SmartTechProducts
SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak to a live person. Someone actually answers the phone or responds to an inquiry. I've needed product assistance a few times over the years (for heated hoses) and have always received great help and support.

Reply from SmartTechProducts
Super Quick and warm minded customer supports! Big respect!! Thank you SmartTech!!!

Reply from SmartTechProducts
I've done some testing with the frost protection valve zi ordered and it appears to work exactly as described. It should be perfect for my application.
Thanks for a high quality product at a fair price and delivered quickly.
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with a very knowledgeable person. By this time I knew if the price point was near my budget i would buy. I own 3 units very promptly delivered and preparing to buy more. The product also exceeded my expections...

Reply from SmartTechProducts
Smart Thaw is a well designed product. Sensing water temp instead of ambient temp saves water (gals of water a day depending on ambient temps- causing unnecessary well/pressure pump cycling) and takes advantage of insulated water lines. No need for electrical heating, running power cords and unnecessary waste of electricity for heating faucets during transitory ambient temps. Cannot speak to its performance at this time nor its life expectancy.

Reply from SmartTechProducts
I ordered a single heat trace cable to test the product and service from Smart Tech. I was extremely pleased with both and placed a larger order a week later. Very pleased!
This is my second product my first one worked really good until the seal inside started leaking and there were no replacement parts.
Sewer hose heater was shipped quickly. Install was quick and easy. So far it’s worked great.

Reply from SmartTechProducts
The lady I talked to was very qurteius

Reply from SmartTechProducts
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