SmartShop.ie 

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See what reviewers are saying

Rated 1 out of 5 stars

Stay well clear. Bought a Sony phone back in June, and after 3 weeks stopped working, and now they are not responding to any of my messages, when I got onto sony, they told me to send it to fon fix, I... See more

Rated 5 out of 5 stars

One of the best online shoping experience in ROI. They not answer to messages immediately but on the same or next day. All descriptions of products and procedures are clear and match reality. Happy ne... See more

Rated 5 out of 5 stars

Bought my item (Samsung Galaxy A50) on Thursday and was delivered the following Wednesday. Delighted. Quick. Easy. Quality. Will definitely use them again.

Rated 5 out of 5 stars

Bought the new Galaxy S10 for my son's birthday recently and I received my order within a week without any hassle. I would definately recommend smartshop to anyone.

Company details

  1. Cell Phone Store

Information provided by various external sources

Shop through a wide selection of Unlocked Smartphones, Wearables, Action Cameras, Quadcopters and more... Free shipping and free returns on eligible items.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay well clear

Stay well clear. Bought a Sony phone back in June, and after 3 weeks stopped working, and now they are not responding to any of my messages, when I got onto sony, they told me to send it to fon fix, I did, and it came back the same way because they told me that the phone was brought in from Asia, and cannot be fixed here. SO STAY WELL CLEAR.

28 September 2019
Unprompted review
Rated 1 out of 5 stars

claims to be an Irish Company but not

31 July 2019
Unprompted review
SmartShop.ie logo

Reply from SmartShop.ie

Hi Mark,

We operate under .ie domain ( IEDR requirements ) as an Irish company and all our goods are sold within island of Ireland.

Kind Regards

Rated 4 out of 5 stars

Phone is great

Phone is great. In original box with all accessories, but seal was broken, so I deducted a star.

11 July 2019
Unprompted review
Rated 3 out of 5 stars

I ordered a phone on the 16th June

I ordered a phone on the 16th June. Received it a month later due to item lost in delivery. When delivery was delayed, I have tried to contact them by email. They replied 7 days later.
Product as described.

7 July 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a phone on the 17th June

I ordered a phone on the 17th June. I got a message to say it was despatched on the 18th. It still has not arrived. I have sent two emails this week and got no response.

4 July 2019
Unprompted review
Rated 1 out of 5 stars

I'm still waiting for delivery

I'm still waiting for delivery. Thats not funny

1 July 2019
Unprompted review
SmartShop.ie logo

Reply from SmartShop.ie

Hi Justyna,

Your parcel was out for delivery this morning. Please contact DHL Express to reschedule delivery date or make an appointment to collect it from their depot.

Monday July, 01 2019
10:36 Local time | Delivery attempted; recipient not home
DUBLIN - IRELAND, REPUBLIC OF
JD0002251512401751

Kind Regards,
SmartShop.ie Team

Rated 5 out of 5 stars

One of the best online shoping…

One of the best online shoping experience in ROI. They not answer to messages immediately but on the same or next day. All descriptions of products and procedures are clear and match reality. Happy new owner of Huawei p30. I was little nervous as it looks it is quite new seller but it is no reason. Looking for next buy.

14 June 2019
Unprompted review
Rated 4 out of 5 stars

Decent phone, not advertised exactly right but still great.

Shipping can be slow but you will definitely get the phone/item within a week of ordering. You must be present on delivery as delivery will not deliver to neighbours or any other solutions like that.

I ordered a Samsung S10. When I opened the package I noticed the quality seal labeled "do not accept if seal is broken" was indeed broken. I also noticed that the phone was a South East Asia model as opposed to the European version. I assume they broke it to replace the charger plug and unlock the phone for use in Europe but when I asked them about it they failed to reply for a few days and then told me it was a routine "quality check" they do to ensure non faulty phones are sent. The box was also quite dirty with lint inside as a result of being opened and potentially fiddled with.

That's the first time I've ever heard of phone retailers quality checking their brand new stock?

Anyhow, the phone works fine and when they do eventually reply the customer support is pretty good too.

I just would have appreciated quicker responses and some more honesty about the nature of the product. However, knowing this company operates like this, I would still order again as you're saving money compared to physical shop prices and the shipping is easily months quicker than ordering the same directly from Asia, which makes up for the price difference.

EDIT: They told me to edit the review so here it is. I cannot guarentee the model of the phone as the model info inside the android info states global, but the printed information in the box states the phone was a South East Asia model. Due to the broken seal I cannot safely say which is the full truth. Either way, it works fine!

11 June 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Great price. I even received my phone quicker than expected. It came with all the correct accessories and a UK plug.

29 May 2019
Unprompted review

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