Stay well clear. Bought a Sony phone back in June, and after 3 weeks stopped working, and now they are not responding to any of my messages, when I got onto sony, they told me to send it to fon fix, I... See more
SmartShop.ie
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the best online shoping experience in ROI. They not answer to messages immediately but on the same or next day. All descriptions of products and procedures are clear and match reality. Happy ne... See more
Bought my item (Samsung Galaxy A50) on Thursday and was delivered the following Wednesday. Delighted. Quick. Easy. Quality. Will definitely use them again.
Bought the new Galaxy S10 for my son's birthday recently and I received my order within a week without any hassle. I would definately recommend smartshop to anyone.
Company details
Information provided by various external sources
Shop through a wide selection of Unlocked Smartphones, Wearables, Action Cameras, Quadcopters and more... Free shipping and free returns on eligible items.
Contact info
Dublin, Ireland
- Support@SmartShop.ie
- smartshop.ie
People also looked at
Stay well clear
Stay well clear. Bought a Sony phone back in June, and after 3 weeks stopped working, and now they are not responding to any of my messages, when I got onto sony, they told me to send it to fon fix, I did, and it came back the same way because they told me that the phone was brought in from Asia, and cannot be fixed here. SO STAY WELL CLEAR.
Good service
Excellent service A+++
Excellent service all around. Great product, great price, fast delivery. Fast response in communication.
What you see is what you get.
Great experience in making a decision, great pricing, quick delivery and great product. "They do what it says on the can"
Phone is great
Phone is great. In original box with all accessories, but seal was broken, so I deducted a star.
Great price great communication fast delivery
Great price great communication fast delivery. Had my doughs about but proved wrong would gladly deal with SmartShop.ie again
I ordered a phone on the 16th June
I ordered a phone on the 16th June. Received it a month later due to item lost in delivery. When delivery was delayed, I have tried to contact them by email. They replied 7 days later.
Product as described.
I ordered a phone on the 17th June
I ordered a phone on the 17th June. I got a message to say it was despatched on the 18th. It still has not arrived. I have sent two emails this week and got no response.
Delivery is slow but you get what you pay for
Delivery was very slow, but seems to have been a one off. You get what you pay for though at good prices
I'm still waiting for delivery
I'm still waiting for delivery. Thats not funny

Reply from SmartShop.ie
Everything went smoothly
Everything went smoothly, received my order in less than a week. Great support, good price. Recommend to anyone!
Very happy. Safe and secure.
Bought my item (Samsung Galaxy A50) on Thursday and was delivered the following Wednesday. Delighted.
Quick. Easy. Quality. Will definitely use them again.
Easy to order
Easy to order, no problems. Delivered on time. Happy with my purchase.
One of the best online shoping…
One of the best online shoping experience in ROI. They not answer to messages immediately but on the same or next day. All descriptions of products and procedures are clear and match reality. Happy new owner of Huawei p30. I was little nervous as it looks it is quite new seller but it is no reason. Looking for next buy.
Decent phone, not advertised exactly right but still great.
Shipping can be slow but you will definitely get the phone/item within a week of ordering. You must be present on delivery as delivery will not deliver to neighbours or any other solutions like that.
I ordered a Samsung S10. When I opened the package I noticed the quality seal labeled "do not accept if seal is broken" was indeed broken. I also noticed that the phone was a South East Asia model as opposed to the European version. I assume they broke it to replace the charger plug and unlock the phone for use in Europe but when I asked them about it they failed to reply for a few days and then told me it was a routine "quality check" they do to ensure non faulty phones are sent. The box was also quite dirty with lint inside as a result of being opened and potentially fiddled with.
That's the first time I've ever heard of phone retailers quality checking their brand new stock?
Anyhow, the phone works fine and when they do eventually reply the customer support is pretty good too.
I just would have appreciated quicker responses and some more honesty about the nature of the product. However, knowing this company operates like this, I would still order again as you're saving money compared to physical shop prices and the shipping is easily months quicker than ordering the same directly from Asia, which makes up for the price difference.
EDIT: They told me to edit the review so here it is. I cannot guarentee the model of the phone as the model info inside the android info states global, but the printed information in the box states the phone was a South East Asia model. Due to the broken seal I cannot safely say which is the full truth. Either way, it works fine!
Excellent price and quick delivery
Excellent price and quick delivery. Very happy with everything,
Great service
Great service. Great price. I even received my phone quicker than expected. It came with all the correct accessories and a UK plug.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
