We had,James from G & E Exterior Cleaning who is the local agent for Smartseal , pressure wash and sand and seal our monoblock driveway. He,did a superb job from start to finish. So much so, that we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been seeking advice and asking questions for several weeks about resealing my imprinted concrete drive. The advice given saved me almost £200 from what I thought I needed. all question I asked we... See more
Company replied
As always, Ricky was helpful, happy and organised, sorted my order efficiently, even though it was Saturday and I wasn’t expecting a response to my email till Monday. Smartseal Imprinted Concrete Ma... See more
Company replied
Products are excellent and always give a great finish. Have used both patio cleaner and sealer and highly recommend. Their grout cleaner and white paint makes old tiling look like new. Customer ser... See more
Company replied
Company details
Written by the company
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Written by the company
Contact info
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, United Kingdom
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Smartseal UK Ltd
Were so glad to hear you think our Imprinted Concrete Sealer is great! Thank you for your feedback.
Have used this product several times…
Have used this product several times now... absolutely the best in the market...very easy to apply to block paving and kept weeds away for almost 4-5 years.
30 June 2026
Reply from Smartseal UK Ltd
We're so happy to hear our Block Paving Sealer has been so effective for you in keeping weeds away for such a long time! We truly appreciate your positive feedback.
Can’t fault the delivery service
7 July 2026
Reply from Smartseal UK Ltd
We're so glad to hear that our delivery service met your expectations. We appreciate your positive feedback!
Ordering was simple and delivery was…
Ordering was simple and delivery was prompt and it worked a treat on my driveway very pleased with the whole experience
20 June 2026
Reply from Smartseal UK Ltd
We're so happy to hear that the ordering process was simple, delivery was prompt, and our Imprinted Concrete Sealer worked wonderfully on your driveway! It's great to know you had such a positive experience.
Tarmaseal
Great product, this is my second application of Tarmaseal. Very easy to apply with great result, arrived in good time overall fantastic service.A1
29 June 2026
Reply from Smartseal UK Ltd
Thank you for your fantastic review! We're so pleased to hear that this is your second time using Tarmaseal and that you found it easy to apply with great results. We appreciate your kind words about our service.
Great service from Smartseal
Great service from Smartseal, easy to apply using long handled micro fiber mop. Obvious protection when tiles are wet, make sure all tiles are coated evenly, don't over apply, product goes a long way, apply one row at a time, our porcelain was 900 x 600 with bond so easy to apply row after row. A satin finish to porcelain from Smartseal, no change of depth of shade after application, I placed an offcut of untreated porcelain on treated area and the difference in the matt finish of untreated tile compared to the satin finish of treated tile is noticeable so don't miss any part of tiles when applying. The satin finish looks great its not a wet look that is not what we wanted.
29 June 2026
Reply from Smartseal UK Ltd
We're so happy to hear about your positive experience with our Porcelain Sealer! Thank you for choosing us!
Had fantastic customer service from…
Had fantastic customer service from Leanne. C who went the extra mile to confirm delivery slots and was really knowledgeable about the product i was buying. THANK YOU LEANNE !
6 July 2026
Unprompted review
Reply from Smartseal UK Ltd
We're so pleased to hear about your fantastic experience! It's wonderful to know that Leanne was able to assist you so effectively with delivery and product information. Thank you for sharing your positive feedback.
When you need help, best to talk to an expert
Sent some photos off to Jake, he had a look and requested a few more bits of information so he can make an informed decision about what I need (always best to ask the experts for advice). I have to say, it’s customer service that sets one company above the others. If Jake is anything to go by, I reckon I’ve got the right company.
6 July 2026
Unprompted review
Reply from Smartseal UK Ltd
We're so happy to hear about your positive experience with Jake! It's wonderful to know that our efforts are appreciated. We truly value your kind words and look forward to assisting you further.
Reply from Smartseal UK Ltd
We are so glad to hear that you are happy with the quality of our Imprinted Concrete Sealer and that they arrived on time. Your positive feedback means a lot to us!
Reply from Smartseal UK Ltd
We're happy to hear that our Block Paving Sealer arrived on time and you like the quality. We appreciate your positive feedback!
Very quick and efficient delivery service
Very quick and efficient delivery experience. However, I cannot comment on the effectiveness of the product as temperatures have been too high for our contractor to use at present.
18 June 2026
Reply from Smartseal UK Ltd
We're happy to hear about your quick delivery experience!
Great customer service and advice
I emailed Jake Aldridge a query about an exterior paintwork project, and he gave me some clear advice on which products to use, how to use them, and links to tutorials for extra help. He requested feedback on the product after use, which was a nice touch and made me feel valued as a customer.
22 June 2026
Unprompted review
Reply from Smartseal UK Ltd
We're so pleased to hear that Jake provided such clear and helpful advice for your project, including product recommendations and useful tutorials. It's wonderful to know you felt valued as a customer.
Great service
My experience dealing with Smartseal this morning was nothing short of superb. Ricky was knowledgeable and helpful, answering my query and getting my order sorted with no drama. This company has just become my "Go-To" supplier for the future.
3 July 2026
Unprompted review
Reply from Smartseal UK Ltd
Thank you for your fantastic feedback! We're so pleased to hear that your experience with us was superb and that your query was handled efficiently by Ricky. It's wonderful to know we've become your go-to supplier!
Reply from Smartseal UK Ltd
We're so happy to hear that your order arrived promptly. Thank you for your wonderful feedback!
Great supplier,
Great supplier,, great communication and extremely speedy shipping (next day fulfilled, which I payed for, on every order) product was fantastic and wouldn’t hesitate to recommend
15 June 2026
Reply from Smartseal UK Ltd
We're thrilled to hear you had such a positive experience with us! It's wonderful to know you were happy with the Patio Colourseal. Thank you for your kind recommendation!
aftercare help
they helped with aftercare problems i had and jake was a great help thank you
2 July 2026
Reply from Smartseal UK Ltd
We are so pleased to hear that Jake was able to assist you with your aftercare needs. It's wonderful to know that our team provided great help.
Great customer service from Ricky and…
Great customer service from Ricky and Jake. Will certainly buy from them again 👍
3 July 2026
Unprompted review
Reply from Smartseal UK Ltd
We are so glad to hear that you had such a positive experience with Ricky. We truly appreciate your kind words and look forward to assisting you again in the future!
Reply from Smartseal UK Ltd
We're so happy to hear your delivery arrived ahead of schedule and that our driver was obliging. We appreciate your kind words!
Helpful service from Leanne
Helpful service from Leanne as this was my first purchase. Hopeful that the product will be as amazing as the staff.
3 July 2026
Unprompted review
Reply from Smartseal UK Ltd
Thank you for your wonderful feedback! We are so pleased to hear that your first purchase experience was a positive Leanne provided helpful service.
Excellent friendly service from Ricky
Excellent friendly service from Ricky, highly recommened company with quick delivery Many thanks.
24 June 2026
Unprompted review
Reply from Smartseal UK Ltd
We are so happy to hear you had such a positive experience with Ricky and appreciated our quick delivery! We truly value your recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.