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The SMART Repair People Reviews 

3,975
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Considering 2,047 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently appreciate the extremely efficient service, fair pricing, and the friendly attitude of the professional staff who consistently arrive on time to perform convenient doorstep repairs. Consumers note that vehicle dent and scratch repairs are completed quickly with impressive results that make cars look brand new and showroom ready. Some reviewers were not happy with communication issues, delayed appointments, or occasional problems regarding matching vehicle paint colors through third-party contractors. A few people also mentioned disappointing finish quality, such as surface bubbling or poor polishing, which ultimately required additional corrective work.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that engineers and technicians are consistently... See more

Quality

Customers had positive experiences with quality, noting that the work was carried out to a very high standard... See more

Price

Consumers find price to be positive and consistently report very competitive and reasonable costs for repairs... See more

Product

Reviewers mention positive feedback about product, expressing great satisfaction with the dent and bumper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really pleased with the dent repair and bumper scuff repair. The work was carried out to a very high standard, and the finish looks excellent — you can hardly tell there was ever any damage.... See more

Company replied

Rated 5 out of 5 stars

We can only describe Michael the engineer who carried out our wing mirror housing scuff repair as an absolute magician. I was so enthralled that I sat on a stool and watched the whole procedure... See more

Company replied

Rated 5 out of 5 stars

End to end process was really quick and easy. Ryan who completed tbe repair sent email when job accepted. Then a followup as a reminder. Then rang the day before to confirm time. Repair was amazin... See more

Company replied

Rated 5 out of 5 stars

What an first experience with Smart Repair. Super easy online system to get a quote which was then transferred to a local body mechanic for available dates. An early date and time became available so... See more

Company replied

Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop
  3. Auto Repair Shop

Written by the company

Scratch, scuff, and dent repairs at your door. Our nationwide network of repairers offers on-site vehicle repairs, bringing convenience to your doorstep.

High Quality Mobile Repairs

Written by the company

At SMART Repair People, we focus on delivering high-quality repairs while keeping costs manageable for customers. By streamlining our booking system and matching each job with a skilled, local repairer, we reduce travel and logistics costs. This efficient model allows us to offer competitive pricing without compromising on service. Additionally, we ensure fair pay for our repairers, valuing their expertise and dedication. Our approach provides customers with affordable, convenient repairs without sacrificing quality or fairness to our team.

We're Confident In Our Work

Lifetime Guarantee

We stand behind the quality of our work with a lifetime guarantee on all repairs. This commitment ensures that if any issues arise due to our workmanship, we'll make it right—giving you peace of mind and confidence in lasting results for as long as you own the vehicle.

Contact info

Convenient SMART Repairs

Get your car body repaired right at your door by our expert team.

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,975)

1,891 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Very easy quotation process and seemless booking. Repair was carried out on time and professionally. Guys were super polite and chatty. Top marks.

14 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

Very efficient

Craig arrived on time. Very efficient and he has made a lovely repair on my car. I would thoroughly recommend him.

14 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great communication, flexible with dates and very prompt service. Tyler was polite, knowledgeable and did a fantastic job - my car looks new. Thoroughly recommended!

14 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

Friendly

Friendly, professional, efficient. Could not have asked for anything better and the repair was like new.

14 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

High quality work!!!

The service was impeccable and the outcome is excellent. Would definitely recommend to a friend!

13 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

Great work

I found the whole process was very easy from start to finish. I had to change date and that was easy and not a problem. The person that carried out the work was very professional and did a great job.

10 August 2026
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Reply from The SMART Repair People

Thanks for your review!

Rated 5 out of 5 stars

Prompt arrival

Prompt arrival, courteous, efficient, respectful of property.
Most important as well a wonderful job completed.

Would recommend John, well done.

12 August 2026
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Reply from The SMART Repair People

Thanks for your review!

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