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When the Decos connect to the sky Q Box it shuts the sky box down and I have to keep rebooting it.i bought a repeater from te company for €20 and it does a better job than the €90 system.If it could c... See more
Set up a bit tricky, colours and white a bit washed out
Company replied
Cant figure it out. But that’s my fault. Everything else is fine.
Company replied
Company details
Information provided by various external sources
Online retailer of smart home technology products, making your home a connected home.
Contact info
6E KCR Estate, Kimmage, Dublin 12,, D12AX99, Dublin, Ireland
- 016855948
- info@smarterhomestore.com
- smarterhomestore.com
2.4
Poor
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Smarter Home Store
Thanks for your review Siobhan and delighted that you are happy with the TP-Link Deco M5 Mesh System.
Very fast efficient service
Very fast efficient service. Product arrived on time, well packaged. I would recommend this company
14 April 2021
Extremely fast delivery of product
Extremely fast delivery of product, much appreciated Thanks!!
10 April 2021
Excellent Service
Excellent Service, very help in advising what to purchase, very quick delivery, very impressed.
8 April 2021
Reply from Smarter Home Store
Hi Gillian, thank you for taking the time to send us a review & delighted that you are happy with our level of service and advise- the TP-Link Deco M5 is a great option for achieving whole home mesh WiFi - you will wonder how you managed in the past once you get used to it!!!
Excellent customer service
Excellent customer service and issue resolution from the SH team related to a TP Link mesh device and system. I will definitely buy from SH again. Thank you to Susan and the SH team.
22 March 2021
Unprompted review
Yes yous were great to deal with very…
Yes yous were great to deal with very informative about products and very helpful and the turn around from the time I ordered to when I received products was great very good servic.
My only concern is that yes it has improved my Internet in most of my house I was told 3 would be enough to boost signal but I went and bought 6 deco M5 because we have s dance studio in our garden and needed it to reach out there but it connects to Internet but keeps dropping signal so have to go back to moblie hotspot.
For the cost and what we needed it for it has only sorted the problem 70/80%.
18 March 2021
Smarter Home store Fantastic business…
Smarter Home store Fantastic business would definitely do business again. Rate this company 110% to deal with from strat to finish. Thanks again.
15 March 2021
Reply from Smarter Home Store
Hi Ultan,
Thanks for your review and for taking the time to do this. We are delighted that you are happy with your TP-Link Deco E4 (2 pack).
Reply from Smarter Home Store
Hi John, thanks for the review and delighted that the TP-Link Deco M5 is working well for you.
Very fast delivery and good support…
Very fast delivery and good support before buying explaining the product. Product works really well.
12 March 2021
Reply from Smarter Home Store
Michael,
Thanks for your review and delighted that the TP-Link Deco M5 is working a treat for you - super product, they are flying out at the moment. Have a lovely weekend.
Reply from Smarter Home Store
Hi Thomas, thanks for taking the time to send us a review and thanks for shopping with us for your TP-Link E4 Mesh System. Have a lovely weekend.
Excellent Product and Service
Bought TP-Link Deco M5 (3-pack) Dual-Band Whole Home Mesh WiFi. Excellent product. Easy to follow set-up instructions.
Order was completed and delivered within days. Excellent service.
11 March 2021
Reply from Smarter Home Store
Hi Denis, thank you for this review and great news that you are happy with this super TP Link Deco product (and our service!). It is still on sale until Monday so tell your friends!! Have a lovely evening and thanks for shopping with us.
A brilliant product
A brilliant product, which has done wonders for our internet coverage both up and downstairs in our home. Customer service was excellent, very knowledgeable and care was taken in selling us the right product. Amazingly the product was delivered the next day. It was simple to set up and very easy to use. Would have no hesitation in recommending this company to assist with your needs.
10 March 2021
Reply from Smarter Home Store
Hi Lisa, thanks for taking the time to send us this review and we are delighted that you are happy with your TP-Link Deco M5 - so important to have good internet coverage all over the house at the moment with so many of us working and learning from home. Thanks for shopping with us and have a lovely day.
The Wifi booster are very good
The Wifi booster are very good and have definitely improved my Wifi upside. The problem is that the Wifi coming into the house isn’t great to start with.
10 March 2021
Reply from Smarter Home Store
Hi Stephanie, thank you for taking the time to send us a review. It is good to hear that the TP-Link Deco E4 has improved your WiFi. However, these units only work as well as the signal you have at your router - I suggest you contact your internet provider to see if they can improve your speeds and if this happens your coverage all over the home will improve with the Deco E4. Thank you for shopping with us.
Refreshingly Human Customer Service
An exceptionally nice human called me once I had placed my order to make sure that I knew the tech specs of what I was purchasing - amazing customer service because she pre-empted what problems might arise for me! I got my goods promptly the next day. Thanks Smarter Home Store, I'll be back!
10 March 2021
Reply from Smarter Home Store
Hi Monica, thanks for your kind review!! It is really appreciated and I am glad you are happy with the product and service. Have a lovely evening.
Easy use if website and delivery was…
Easy use if website and delivery was excellent. The product itself is working a treat. Would recommend it to friends
10 March 2021
Reply from Smarter Home Store
Hi Beatrice, thank you for taking the time to post a review and we are delighted that the TP-Link Deco E4 is working a treat for you. Great news. Thanks for shopping with us.
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