This is the 2nd time I bought heat and smoke sensors from this company (last purchase was few years ago). Prices are reasonable and fast in delivery within few days. Ordering the parts was straightfo... See more
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I contacted this company prior to purchase and they were very helpful. I then purchased two smoke alarms, a heat sensor, a smoke alarm with wif fi connection ad a remote control. A good price. All... See more
Company replied
Initially the e-mail confirmation was received and all good. The packages were then not received for three/four weeks. E-mails to company three times over three weeks before getting reply that order... See more
Company replied
Really easy website to use as all options are clearly laid out to make ordering a very simple process. Items ordered arrived very quickly and were well packaged with simple to follow pairing instructi... See more
Company replied
Company details
Written by the company
Providing the UK with the latest safety, security and smart devices. From Smoke Detectors to CCTV we have a product to help you protect your home and family.
Contact info
Suite 9, Tees Valley Business Centre, TS19 0GD, Stockton-on-Tees, United Kingdom
- 03301226337
- hi@smartdetect.co.uk
- smartdetect.co.uk
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Quality product
Quality product, was not in stock at the time of order, but was kept up to date with information regularly until it arrived. very helpful. would definitely use them again.
Mr Stewart.
Excellent service and handy links to…
Excellent service and handy links to videos for linking and installing detectors
Good Service
There was a wee delay getting stock for which I was informed up front. They kept me informed all the way even giving tracking details to check when their stock was coming in. I was advised when they received it and when they would be shipping orders. And advised when it was shipped. This is how to keep your customers informed.
Refreshingly good service hence 5 stars
Ricky phoned me about the issues I had…
Ricky phoned me about the issues I had and helped me sort them.
All great apart from delivery
All great apart from delivery. It was 2 weeks later than promised for delivery. I haven't fitted them yet so cant comment on installation or operation.
Great service thanks for everything 👍
A bit of a delay with the delivery as a…
A bit of a delay with the delivery as a lot of people buying at the same time.
Once new stock arrived was sent out quickly and kept up to date with every step.
Fantastic company orders complete
Fantastic company orders complete
Good value for money
Good service
Good communication from Ricky
Delivery as promised on the day and time stated
All working,A1+ Services.
Heat and Smoke Alarms from Smart Detect UK
Received on due date. On setup beeps and flashes can be a bit confusing but on phone for some minutes and all activated and now installed. No problem so far all good, excellent.
Excellent service and ad icr
Excellent service good price
Slight delay as out of stock but…
Slight delay as out of stock but arrived before deadline and excellent items
Great service and very helpful
Great service and very helpful. Met the order quicker than intended. Just took a bit of time to set them up but got there in the end
Got exactly what was asked for,at a…
Got exactly what was asked for,at a good price, excellent service.
Top on class and very easy to install.
Mr Das Chaudhury
Mr. Ricky Martin, MD was very helpful to take my call, email me and send alarms on time to my address.
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