SmartCharts Reviews 897

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I find Smartcharts to be an excellent platform is many ways. I have been learning a lot doing the Demo account so far and just starting a Live Account. The Learn sessions are excellent. When I have a... See more

Company replied

Rated 5 out of 5 stars

The introduction to Trading on Smartcharts is excellent. It is designed at a pace that beginners and experienced traders can grasp. The platform is one of the best I have used; it is simple to use,... See more

Company replied

Rated 5 out of 5 stars

SmartCharts are by far the best looking and easiest charts to use. The added AI smart tools and guides are in a class of their own, coupled with the best training and expert support they simply cannot... See more

Company replied

Rated 5 out of 5 stars

My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more

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4.4

Excellent

TrustScore 4.5 out of 5

897 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Smart charts is a very good tool

Smart charts is a very good tool, once you understand it. You do need to do your homework and read the accompanying tutor notes, but you can get to grips with the basics quite quickly.

12 December 2025
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Reply from SmartCharts

Thank you for your great feedback! We're delighted to hear you’re finding SmartCharts a valuable tool. You’re absolutely right—taking the time to go through the tutor notes and resources really helps unlock its full potential. It’s fantastic that you’ve been able to get to grips with the basics quickly, and we’re confident you’ll continue to build your skills as you explore more features.

Keep up the great work, and happy trading!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

It was great to be in Hampton Court…

It was great to be in Hampton Court with the team downloading there expertise and advice. Its nice to be around other traders who have the same goals and drive in what is an often isolated environment.

11 December 2025
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Reply from SmartCharts

Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed the event at Hampton Court and found value in the insights shared by our team. It’s always great to see traders connecting, learning, and motivating one another — especially in what can sometimes be a solitary journey. We look forward to seeing you again at future events and continuing to support you on your trading journey!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Wonderful experience!

Very easy, straight forward to use. Lots of easy to follow instructional material as well

12 December 2025
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Reply from SmartCharts

Hi Brian,

Thank you for your wonderful feedback! We’re really glad to hear that you found everything easy to use and that the instructional materials have been simple to follow. That’s exactly the experience we want for our users.

We’re here to support you anytime, and we wish you all the best as you continue your journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Roland took her time to work it out for…

Roland took her time to work it out for me.

12 December 2025
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Reply from SmartCharts

Hi Susan,

Thank you for your review! We’re really glad to hear that our team took the time to work everything out for you. Making sure you feel supported and looked after is always our priority.

We’re here for you anytime, and we wish you all the very best moving forward.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Meeting in person made such a big…

Meeting in person made such a big difference compared to meeting online. It was great. Excellent trading software with extraordinary support.
As usual there was a sales pitch at the end with limited spaces.

11 December 2025
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Reply from SmartCharts

Hi!

Thank you for your thoughtful feedback! We’re delighted to hear that meeting in person made such a big difference — face-to-face learning can really elevate the experience. It’s also wonderful to know you found SmartCharts excellent.

Wishing you the very best on your trading journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Go from Zero to Hero

I had always wanted to get involved in trading, but never knew where to begin. That is exactly what SmartCharts & Learn to Trade does. They took a newbie like me, who didn't have the first clue about trading, and now I feel confident enough to trade the market with proper structure and discipline. The entire educational experience has been amazing, and I would recommend it to anyone who wants to begin their trading journey.

11 December 2025
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Reply from SmartCharts

Hi Erik,

Thank you for sharing your experience! We’re so glad to hear that you went from not knowing where to start to now feeling confident and structured in your trading. That’s exactly the kind of progress we love to see.

It means a lot that you enjoyed the learning experience and would recommend it to others. We’re really happy to be part of your journey.

Wishing you all the best as you continue moving forward.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Easy to use platform. Excellent coaching team.

SmartCharts is a user friendly platform, easy to use and quite intuitive. The support team is always available and quick to help you with any issues. The coaches are very knowledgeable and various times a day there are classes, live events and opportunities to ask questions and learn. Beside of the live events there are quite a few recorded classes on various subjects, that I can watch on my on schedule. Excellent customer service, fantastic product.

4 December 2025
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Reply from SmartCharts

Hi Mrs. Marcia,

Thank you so much for your wonderful review! We're truly delighted to hear that you’re enjoying SmartCharts and finding the platform intuitive and easy to navigate.

It’s especially lovely to know that our support team and coaches have made a positive impact on your learning journey. We take great pride in being accessible, knowledgeable, and ready to help—whether that’s through live sessions, recorded classes, or one-to-one assistance when you need it.

Your kind words about our customer service and the overall experience mean a lot to us. We’re thrilled that the combination of live events, flexible recorded content, and a supportive environment is helping you learn at your own pace and feel confident along the way.

Thank you again for your trust and enthusiasm. We’re grateful to be part of your trading journey!

Warm regards,
The SmartCharts Team

Rated 5 out of 5 stars

Great Service

I was immediately responded to with a Login issue. It was resolved very quickly by Roland whom was very knowledgeable with an awesome personal presence.
Helpful with all aspects required & more for me to move forward with my Smart Charts experience.

10 December 2025
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Reply from SmartCharts

Hi JT,

Thank you for sharing your wonderful experience! We’re so glad to hear that our team was able to assist you quickly with your login. It’s great to hear you felt fully supported with everything you needed to move forward with your SmartCharts experience. We’re always here to help you every step of the way.

All the best,
SmartCharts Team

Rated 4 out of 5 stars

I find the tool very intuitive to use

I find the tool very intuitive to use. There are many features and it does take some time to get to grips with them. But in general it is better to have more features than you will use rather than less.
I am enjoying using this and more importantly learning to be a better trader using analysis.

10 December 2025
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Reply from SmartCharts

Hi Nav,

Thank you for your thoughtful review! We’re delighted to hear that you find SmartCharts intuitive and enjoyable to use. We appreciate you being part of the SmartCharts community and are excited to support you on your journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Supportive

Supportive, repetitive webinars.
Which helps you understand trading.

9 December 2025
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Reply from SmartCharts

Hi Natalie,

Thank you so much for your kind feedback! We’re really glad to hear that you find our webinars supportive and helpful. We appreciate you being part of the SmartCharts community and wish you continued success on your trading journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Great company with helpful staff

Great company with helpful staff

2 December 2025
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Reply from SmartCharts

Hi David,

Thank you for your great feedback! It’s wonderful to hear that you’ve found SmartCharts to be a great company with a helpful team. We take pride in supporting our members, and your kind words truly motivate us to keep delivering our best.

Thanks again for being part of SmartCharts.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

I contacted support by email

I contacted support by email, as I was having a problem with access.
Adelyn responded very quickly and gave me a few things to try and soon had me back up and running.

8 December 2025
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Reply from SmartCharts

Hi, Richard. Thank you for your feedback! We’re so glad our support team could help get you back on track quickly. We really appreciate you taking the time to share your experience. Wishing you every success on your trading journey — we’re always here for you!

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Smart Charts - Breakfast Club

“I started my training this week with Smart Charts Breakfast Club, and I’m really enjoying it. It provides a solid amount of daily information that helps me build my trading knowledge. The content is clear, and the regular repetition makes it easy to remember important points I may have missed or forgotten.”

5 December 2025
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Reply from SmartCharts

Thanks so much for your review! We're delighted to hear that you're enjoying your training with the Smart Charts Breakfast Club. It’s great to know that you’re finding the daily sessions informative and the content easy to follow and retain. Consistency and repetition are key to building confidence in trading, so you’re on the right track! Keep up the great work, and we look forward to supporting your continued progress.

All the best,
SmartCharts Team

Rated 4 out of 5 stars

SmartCharts- Technical help

Prompt reply, except over weekend.
they worked well behind the scenes to resolve issues and then call to confirm that resolutions have been effective.

2 December 2025
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Reply from SmartCharts

Thank you for your kind words! We’re glad to hear our team could assist and resolve the issues effectively. We always aim to provide prompt support and ensure everything is running smoothly, even behind the scenes. Your feedback means a lot to us!

All the best,
SmartCharts Team

Rated 5 out of 5 stars
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Reply from SmartCharts

Hi Fuad,

Thank you for your feedback! We’re delighted to hear you found our platform clear and easy to understand. Your kind words encourage us to keep making learning simple and effective.

Warm regards,
SmartCharts Team

Rated 1 out of 5 stars

still waiting for someone to contact me…

still waiting for someone to contact me about my refund, until i get my refund i will be posting review.

12 November 2025
Unprompted review
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Reply from SmartCharts

Hi Roji Alex,

Thank you for your feedback. A member of our team will contact you directly very shortly to assist with your refund and ensure everything is resolved smoothly.

We appreciate your patience and the opportunity to support you.

Best regards,
SmartCharts Team

Rated 4 out of 5 stars
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Reply from SmartCharts

Hi Anthony,

Thank you for taking the time to share your feedback! We’re delighted to hear that you found the introduction clear and concise. Your input motivates us to keep providing content that’s easy to understand and valuable.

We appreciate your support!

— SmartCharts Team

Rated 4 out of 5 stars

SmartCharts is well organised with lots…

SmartCharts is well organised with lots of daily and monthly web meetings that you can attend, these meetings are well structured, helpful and there is plenty of support for beginners and more experienced traders alike.
Customer and technical support is readily available with friendly helpful people you can actually get hold off, a good experience all round.

2 December 2025
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Reply from SmartCharts

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying our webinars and finding value in the structure and support we provide for all levels of traders. It’s great to know our team has been able to assist you whenever needed.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

I can tell that I am in the right path

I can tell that I am in the right path, everyone from the coach , mentor up to the staff was so accommodating, welcoming and encouraging.

I don’t really have no idea about what I’m stepping into, but with the team and coaching strategies I understand and starting to learn.

I want to thank Adelyn and Candise for looking after me today, they have been very nice about me, they are so knowledgeable about their job, well trained and respectful, and also I want to mention Crystil Diane and Ken who was been there when I was been starting on my 1st day. Thank you guys, without your assistance I wouldn’t be able to make it to my first step.
They’ve been so good , very supportive and helpful to my concerns. BRILLIANT,,Hats off to the SMARTCHARTS TEAM , they are the best, I will recommend them wherever I may go. So easy to use and understand .
Again , to all SMARTCHARTS TEAM , thank you so so much and more client to come , God bless you all and love you all.

Hazel L.

1 December 2025
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Reply from SmartCharts

Hi Hazel,

Thank you so much for your beautiful review. We’re truly glad to hear you feel supported and on the right path. We’re delighted that SmartCharts has been easy for you to use and that your experience has been encouraging. Your appreciation and trust really inspire us.

We’re excited to keep supporting you on your journey. God bless you, and the whole team sends their love.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Support was almost immediate

Support was almost immediate, fantastic.

1 December 2025
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Reply from SmartCharts

Hi Anthony,
Thank you for your feedback! We’re so glad to hear that you received fantastic and timely support. We truly appreciate you sharing your experience.

All the best,
SmartCharts Team

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