This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... See more
Company replied
Location
Switch locationRoberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
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See what reviewers are saying
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... See more
Company replied
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... See more
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Company details
About Smartbox - Sydney
Information provided by various external sources
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contact info
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia
- 1800508676
4.7
Excellent
208 reviews
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10/10 would recommend
10/10 would recommend! Everything was so simple and easy - George and John were both lovely to deal with - so friendly and kind. Drop off and pick up was so quick, easy and hassle free. Box was a great size. Will use again!
16 December 2022
Reply from Smartbox - Sydney
Thank you Tahnee for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
I had a great experience with SmartBox
I had a great experience with SmartBox. They delivered when they said they would. On collection, the driveway was quite difficult but Richard went beyond to make sure he was able to get the box in the best possible place. Communication from Josh was very good. I would highly recommend them. A great team.
8 December 2022
Reply from Smartbox - Sydney
Dear Catherine,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Excellent storage service
Prompt communication, excellent service and great value. Loved the flexibility of the drivers to arrange delivery and pickup. Definitely will use again for my storage needs.
4 December 2022
Reply from Smartbox - Sydney
Thank you Dimitri for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
SmartBox team was very responsive and…
SmartBox team was very responsive and extremely easy to work with. I will be using them again in the future.
30 November 2022
Reply from Smartbox - Sydney
Thank you John for your review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
Reply from Smartbox - Sydney
Dear Amanda,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox was a super easy company to…
Smartbox was a super easy company to work with and we’re a perfect solution to short term storage whilst we styled and sold our home. Great communication, great staff and always arrived when they said they would.
27 November 2022
Reply from Smartbox - Sydney
Thank you Claire for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
Smartbox was very convent with…
Smartbox was very convent with reasonable storage rates. They provided a high level of communication at pick up and drop off stage. I would highly recommend them!
22 November 2022
Reply from Smartbox - Sydney
Thank you Frank for your review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service
Reply from Smartbox - Sydney
Thank you James for your review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
Competitive prices, smooth experience
Smartbox offer a really convenient service, and are happy to talk you through anything on the phone. Aside from a slightly delayed drop off when the box was first delivered, everything else was really smooth. They have very competitive prices on storage that is larger than other companies. Would recommend!
28 October 2022
Reply from Smartbox - Sydney
Thank you Andrew for your review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
The removalists were professional and…
The removalists were professional and efficient. They worked quickly and carefully and we had no breakages. I did underestimate how much furniture we had but that’s on me.
Would recommend.
28 September 2022
Unprompted review
Reply from Smartbox - Sydney
Dear Becca,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very good service
Very good service. Communication was quick and easy and the people have been very professional. Highly recommend
6 September 2022
Reply from Smartbox - Sydney
Thank you Pierre for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.
The staff were very helpful
The staff were friendly, helpful and reliable. I would highly recommend using them.
1 September 2022
Reply from Smartbox - Sydney
Dear Wanda,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Great service and good product
25 August 2022
Reply from Smartbox - Sydney
Dear Jordan,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
I found the entire process a great…
I found the entire process a great experience. The staff were very professional, polite & a pleasure to deal with. I think the old storage for hire companies should be very worried about Smartbox. I would have no hesitation in recommending Smartbox should you require assistance in moving house & or obtaining storage.
4 August 2022
Reply from Smartbox - Sydney
Thank you Andrew for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
So convenient to have the box delivered…
So convenient to have the box delivered and you stack your own stuff and then it gets towed away, people are really helpful and pleasant to deal with
31 July 2022
Unprompted review
Reply from Smartbox - Sydney
Dear Nicolas,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox has always been helpful and…
Smartbox has always been helpful and accessible during my many years of storage. Highly recommend them.
28 July 2022
Reply from Smartbox - Sydney
Thank you Marina for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
Great staff and communication
Great staff and communication. The process was so easy. Pity they can't control the weather :-). I would definitely recommend
9 July 2022
Reply from Smartbox - Sydney
Dear Kylie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Easy service
Booked online, turned up with no trouble and picked up again the next day. Excellent communication from the team. Thanks all.
1 July 2022
Reply from Smartbox - Sydney
Thank you Angela for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.
They have done a good job and the best…
They have done a good job and the best service thank you
1 June 2022
Reply from Smartbox - Sydney
Thank you for your review Abdula.
Kind regards,
Smartbox Customer Service.
Reply from Smartbox - Sydney
Dear Greg,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
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