My mum bought a new Hisense washing machine. The Hisense team came over and installed the new machine in a jiffy. No mess, no fuss. Noel was very effecient and professional. I am extremely happy with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
You are NOT buying a factory packed TV , As James Sales Manager said “ we specialise in liquidated stock ,we don’t buy direct from Samsung “ The product you buy will come as Sales Manager said “... See more
Had what i needed, small integrated microwave to replace one that was 19 years old (small integrated microwaves are rare as hens teeth). Website's easy to navigate. Price was competitive. Free next d... See more
Ordered my air fryer on Tuesday afternoon for next day free delivery, didn’t arrive until Friday lunchtime. If this is how long delivery takes, then it should state free delivery 3-5 working days. It’... See more
Company replied
Company details
Contact info
Road, Nw11ak, London, United Kingdom
- 02087263846
- Na@na.com
- smartappliancesonline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
OK no problems
Fantastic service
We ordered a new intergrated microwave on bank holiday Monday at 10:30pm and it was delivered on Wednesday afternoon. Fantastic service and price and would highly recommend using this company.
It was great order process and the…
It was great order process and the delivery was excellent.
Great company will use again as good…
Great company will use again as good prices and fast delivery
Thank you
All round excellent experience
All round excellent experience. Item purchased was cheaper than anywhere else, and arrived within 2 working days.
Despatch comms could have been a little speedier, as this was only received the morning the item arrived rather than upon actual despatch.
Wouldn’t hesitate to buy from this store again in future.
I haven’t received the item yet
Great service
Very quick service and delivery
Outstanding service and experience
Built in microwave
I was dubious about ordering a built in microwave online as you can't see it and only have the pictures online to go by. I done my research and this company was the cheapest by far for the same product. I found ordering easy,I had emails to let me know when the microwave should be arriving.
DPD should have delivered it within 2 days,but sent it to their depot in Sheffield and when it was finally delivered 4 days later it was smashed!!!!...I was so disappointed but got in contact with Smart Appliances who went above and beyond,I can't thank their customer services enough,they had a replacement sent out the following day...I would definitely recommend buying from them.
Items arrived well packaged and in…
Items arrived well packaged and in perfect condition! Only pointer I would say is that it arrived in two separate orders which was a little bit of an inconvenience as I hadn’t been told this so panicked that there was an issue and contacted you guys but received no reply ! Would definitely order from here again though
Quite Pleasant Experience
Bought a vacuum from them and can't fault them to be honest. price was half the RRP, It was quick to order and lots of payment options. It also arrived super fast and I'm pleased with the product quality.
Prompt delivery
Prompt delivery, great price and excellent condition for my new wireless vacuum cleaner
Excellent coffee maker and perfect next…
Excellent coffee maker and perfect next day delivery.
Absolutely Brilliant
Bit of a wait for product to come back into stock, but well worth the wait.
I would recommend with 5*'s.
Having a new puppy in the household makes this steam mop a must.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







