My order never arrived and no answer…
My order never arrived and no answer from customer support. It's been three weeks of waiting.
19 June 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
SmartCat din online butik för Husdjur! SmartCat erbjuder personlig service & support med snabba leveranser paketerat med kärlek och omtanke. SmartCat är en webshop med ett välsorterat sortiment inom husdjur och barnartiklar och drivs av helsvenska IPOS AB med säte i Kullavik söder om Göteborg. SmartCat har funnits på webben sedan 2009 med samma webbadress, och vi har faktiskt kunder som har varit med oss från allra första början vilket vi tycker är jättekul såklart! Vi är ett litet bolag med stora ambitioner och vi strävar efter att erbjuda smarta funktionella och bra produkter till alla olika husdjur.
Contact info
Asplyckevägen 22, 429 31, Kullavik, Sweden
- +46 708334220
- info@smart-cat.se
- smart-cat.net
4.7
Excellent
775 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product nice delivery time!
2 April 2022
Reply from SmartCat 😻 Webbshop Smart-Cat.net
Hi Jenni! Thank you for taking time to share your experience with us!
SmartCat sells Red Dingo cat necklaces…
SmartCat sells Red Dingo cat necklaces in Sweden. I shopped 4 necklaces for my cats. They are beautiful and have cats ID details on the back. Size M suits male cat, and size S suits girls. For M size you can also order a silencer made if silikon if your cat makes noise, because bigger ID tag can be noisy when cat touches other metal.
20 June 2021
Reply from SmartCat 😻 Webbshop Smart-Cat.net
Hi Alexandra! Thank you for your kind words and review. It means a lot to us that you have taken time to write here!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.