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167
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable,... See more

Rated 1 out of 5 stars

Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account. Took several hours and two chats before it s... See more

Company details

  1. Casino
  2. Bookmaker
  3. Gambling House
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

Written by the company

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Contact info

3.6

Average

TrustScore 3.5 out of 5

167 reviews

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No recent history of asking for reviews

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3.6

All reviews

(167)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Transaction page

Transaction page; KYC upload timed out with bank transfer and no file was saved. Profile page gave the same old timestamp between two emails.

Checked again at Wed 20:51, same status in the casino account.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

The complaints procedure promises eight…

The complaints procedure promises eight working days for a substantive reply. Day eleven now on a payout query, and the acknowledgement email carries no reference number, so there is nothing to quote when I chase it

1 September 2026
Unprompted review
Rated 1 out of 5 stars

after KYC for £70

after KYC for £70: the receipt with case #98135 opened blank while the transaction row disappeared. Account the history page stayed blank before I closed the tab.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Support ticket Sun 17:45

Support ticket Sun 17:45: queue position reset after a small £380 test then returned me to the lobby. Message centre shifted while the account stayed open while the payout label said paid.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

After my second coffee

After my second coffee, Time-out was active on profile, but casino login still worked before my coffee went cold

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Spend filter for £260 started the…

Spend filter for £260 started the issue: deposit limit had no timestamp on work laptop and the cashier still worked. Message centre made the cashier wait harder to trust after another refresh.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Transaction page

Transaction page; KYC upload timed out with bank transfer and no file was saved. Profile page gave the same old timestamp between two emails. Checked again at Wed 20:51, same status in the casino account.

1 September 2026
Unprompted review

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