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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and enjoyable flavors. Many people appreciate the excellent customer service, describing it as responsive and helpful. The website is also frequently highlighted for being user-friendly and providing ample information, making the ordering process smooth. However, some customers have experienced issues with delivery times, reporting delays and longer shipping periods than expected. A few people also mentioned problems with their orders, such as products not working or being different from what was advertised.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the delicious and natural flavors, as... See more

Quality

Clients share positive opinions on quality, frequently praising the flavor, strength, and overall... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast shipping, with... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise the ease of ordering, quick... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the support as amazing, kind, and... See more

Based on these reviews

Rated 4 out of 5 stars

I gave them 4 stars because their cart quality isn’t the best, it just tastes like flavored air or something. However, the preroll I tried as part of their promo, was AMAZING!! It didn’t taste sweet o... See more

Rated 4 out of 5 stars

The products are good, customer service is great. Idk if I was misled by an ad or not but I thought first timers got some type of sample in the box but besides that I enjoyed what I purchased.

Rated 5 out of 5 stars

Customer service is responsive, products are top of the line. I won't order disposable vapes from anyone else. The joint packs are a bit pricey for me, but that isn't to say they aren't worth is. Pure... See more

Rated 5 out of 5 stars

When it comes to Sluggers expect quality,an easy to use website and plenty of perks to boot such as earnings mvp points towards more stuff when you place an order.Not to mention their subscribe and sa... See more

Rated 5 out of 5 stars

10/10 highly recommended I was skeptical at first but sluggers sells the best product in my opinion I’ve been a customer for 2 months and no complaints. Shipping takes less than a week and they sell o... See more

Rated 5 out of 5 stars

I picked up a 5-pack of Sluggers Juiced THCA Pre-Rolls from sluggers.com, and the whole process was honestly pretty great. The website looks sharp-super clean design, easy to browse, and I found the... See more

Rated 5 out of 5 stars

So, originally placed my order for a few pre rolls and noticed they hadn't came in. I got in contact with sales in a nice email stating that if my order went through. They informed me that they did ge... See more

Rated 5 out of 5 stars

I was impressed with the quality of the product. Especially, the free infused pre-rolled that was included with my first order. It would be nice if your company would include a free infuse pre-roll wi... See more

Rated 5 out of 5 stars

Absolutely loved this cherry-flavored sativa j! The flavor was natural and not overpowering, and the high was light, energetic, and mood-boosting. Perfect for daytime vibes or getting things done with... See more

Rated 5 out of 5 stars

I have not had many positive experiences with pre rolls, they always burn down one side and waste part of the joint. The pre rolls from sluggers burned nice and even and very potent. For sure will ord... See more

Rated 5 out of 5 stars

I really like that you got to try the strain before you buy very good product, but I must say it is not like the OG sour diesel although great not OG sour diesel

Rated 5 out of 5 stars

The vape is great. I love the design, the flavor, and the high!! The only problem I have is I ordered it on Oct 6 and I didn't receive it until Oct 22, 16 days after I ordered. Shipping takes t... See more

Rated 1 out of 5 stars

It took 11 days to mail my order out and now I’m still waiting on the post office to deliver it. It was supposed to be delivered yesterday but nothing yet I can probably pretty much say I’m just gonna... See more

Rated 1 out of 5 stars

Ordered 2 vapes and 1 of the 2 will not turn on or work. Watermelon zkittles hybrid vape no worky!! 1 star cause half my order is messed up and being a first time buyer for these chances of me orderin... See more

Rated 5 out of 5 stars

They go out of the way to ensure a smooth order/delivery experience…you guys rock and I haven’t even spoken about the flower! Sheeeeeeesh sluggers HITS

Rated 5 out of 5 stars

The juiced watermelon zkittles 5 pack joints are amazing! I love the collectible tins and they burn smooth. I will definitely order again.

Rated 1 out of 5 stars

It's not what I thought it would be, it shows on site what percent thc it is this being 26% or so it stated, then when you get product, it states on package it contains less then .03% of thc i can get... See more

Rated 3 out of 5 stars

Ordered 1-2 day shipping got it 8 days later reimbursed me the express shipping cost and still paid regular shipping. All good though At least you guys where honest about the situation. Keep up the go... See more

Rated 2 out of 5 stars

First I would like to say that the products hit sluggers really do hit. But my package was stolen from my apartment lobby because the shipping business employee said they left it in the locker, THERE... See more

Rated 5 out of 5 stars

Everything all around was great! Amazing pens, and even better support! I ordered two 2g pens and these arrived quickly and in great packaging! Both of the pens worked and hit great out of the box. I... See more

Rated 5 out of 5 stars

For being delta nine product's yea its like a mellow high not something if ur trying to get super high

Rated 5 out of 5 stars

Sluggers brand is awesome. I found them out in Cali. The taxes out there are insane but I found themis brand to be worth it. As long as the quality stays there I will continue to buy from this Brand.... See more

Rated 5 out of 5 stars

This product is exactly what we have been looking for. While it's not for everyday use , special occasions and events will be a great idea.

Rated 5 out of 5 stars

The flavor, the strength, the size... All were perfect for a Saturday afternoon working on projects and the sativa kept me going.

Rated 5 out of 5 stars

I am a bi weekly subscriber. I love the different varieties/flavors of the flower and vapes. Very discreet and always"On Time"!!

Rated 5 out of 5 stars

Absolutely no problems dealing with these guys. Delivery was right on time. Will buy front again.

Rated 5 out of 5 stars

Shipping came on time and that hybrid preroll knocked my lights out! the bubble bath mini blunts gave me that body relaxation that I needed. Would buy again for sure

Rated 5 out of 5 stars

Great packaging, wonderful taste ,smell and effect. I highly recommend all slugger products to sensible adults.

Rated 5 out of 5 stars

Came a day after it was supposed to but it definitely got the job done. I got a pwincess peach sativa preroll and it did exactly what it was supposed to do. It gave me a great head high.

Rated 4 out of 5 stars

Great customer service. Wonderful packaging.QUICK&Discreet. They could have tossed me a couple stickers tho dfl

Rated 4 out of 5 stars

Love the company and the products, but from the time of ordering, shipping happens about 5-7 days later so expect to wait 10-14 days from the day you order!

Rated 3 out of 5 stars

First order I got, was amazing. Since that first order, the product doesn't seem to be the same. I'm talking noticeable difference. It's very unfortunate, I thought I found something good, now I'm not... See more

Rated 5 out of 5 stars

It’s sluggers, you guys always knock it out of the park whether it’s Customer Service whether it’s quality control it doesn’t matter what it is it sluggers is or nothing

Rated 5 out of 5 stars

First time ordering and I was thinking it would be a bit of a nightmare not having a lot of knowledge but the website provided lots of information and made ordering easy.

Rated 5 out of 5 stars

The quality is much better than I expected. The Slugger Vapes are smooth. I do not cough as I do with other brands.

Rated 1 out of 5 stars

Horrible they lie about shipping days, then if you complain they find reasons to ban you. Couch potato is better. This is the only website I have had issues with. I will never buy anything again an... See more

Rated 5 out of 5 stars

Honest delivery. Always got what I paid for and got my products in reasonable time

Rated 5 out of 5 stars

At first it was great because I got what I ordered except for one item. It took over a month or so to get that item. But because of the delay, they gave me an extra gift. So, it wasn't too bad.

Rated 5 out of 5 stars

Although I was not able to get the product I wanted, Sluggers made it right! When I'm able to purchase the product I want, I'm going straight to Sluggers! Thank you! Your Vapes are the best!

Rated 1 out of 5 stars

Never ever ever buy from these people. My card wasn't working one night, I tried it a few times and it wouldn't take. Then I got charged randomly maybe 5 times the next day, when I only wanted one ord... See more

Rated 1 out of 5 stars

I ordered a product on 29 September and still did not get it but I’m getting emails for review so that that’s what I’m doing

Rated 1 out of 5 stars

Not at all what I was expecting didn't have a great taste paper burned to fast and the smell in the air smelled of actual trees being burnt as in forest fire smell did not like at all.

Rated 5 out of 5 stars

Flavor, quality, experience. All top shelf. Highly recommended and will be a frequent shopper here.

Rated 1 out of 5 stars

Ordered November 27th a label was created but never shipped. Tried contacting multiple times zero response. Order #29883

Rated 3 out of 5 stars

Got an Email from Sluggers saying 'Try our pre-roll and only pay for shipping'. I ordered 1 pre-roll and it took them so long to send it to me that I thought it was a scam. What they sent wasn't close... See more

Rated 1 out of 5 stars

Awful product. I was excited and believed the hype. Don’t make my mistake, this company thrives off the hype and under delivers. This is below gas station grade

Rated 4 out of 5 stars

These are great ,good taste . appealing.but for a everyday user .the price is a little more for the upper classi would say.nice on occasions

Rated 5 out of 5 stars

Delivery was quick product is really good. I do wish I could’ve pushed the crutch up to compact the flower a little more.


Company details

  1. Cannabis store

Written by the company

Sluggers is California’s fastest-growing cannabis brand, built by OGs who pioneered the industry and bring decades of cannabis culture to every product. With home field advantage at Natura’s 200,000 sq. ft. state-of-the-art facility, Sluggers ensures quality and consistency through single-source production from cultivation to manufacturing. Expect an elevated shopping experience with eye-catching in-store displays, exclusive promotions, and gift-with-purchase offers. Offering exceptional value, Sluggers delivers premium products at competitive prices, featuring unique flavors, collectible items, and an experience that hits different.


Contact info

4.1

Great

TrustScore 4 out of 5

265 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

8/10

Delivery was quick product is really good. I do wish I could’ve pushed the crutch up to compact the flower a little more.

16 October 2025

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