SLOUCH. Reviews 

1,338
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the office chairs are extremely comfortable, highly supportive for back pain, and exceptionally easy to assemble within just a few minutes. People also deeply appreciate the smooth online ordering process, the availability of fantastic customisable options, and the remarkably prompt delivery times across all orders. Some reviewers were not happy with occasional delivery delays or frustrating experiences involving external couriers failing to deliver packages on schedule. A few consumers additionally noted that certain physical components like adjustable headrests or seat firmness did not fully suit their individual body frames.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the chair is beautifully made, very... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting that the items are well made,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very quick shipping... See more

User experience

Consumers find user experience to be exceptionally satisfying, highlighting the quick assembly, stylish... See more

Order

Clients share satisfaction on order, highlighting the straightforward online purchase and customizable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to research and order, swatches sent to select the colour. Easy to construct. Chair is comfortable, I need lumbar support as have a prolapsed L5 S1 and this is sufficient. I nearly selected the... See more

Company replied

Rated 5 out of 5 stars

I have been sitting on a cheap Ikea chair for the last 18 months and wondering why I always have back and neck ache. After doing lots of research I came across Slouch and, although you can buy much c... See more

Company replied

Rated 5 out of 5 stars

Straightforward ordering,chair is well made and heavy.it comes in a very large cardboard box. Only 3 parts so easy and quick to put together. Very comfortable and supportive whilst being compact so... See more

Rated 5 out of 5 stars

Most comfortable office chair I've ever sat in and definitely worth paying that bit extra for. I'm mid 50s and sat in a lot of chairs in my life, and this is definitely the most comfortable and suppo... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Manufacturer
  3. Furniture Store

About SLOUCH.

Written by the company

Challenging the conventions of traditional home office furniture with quality design and high-performance technology.

We are part of the UK’s largest office furniture manufacturer. For over 45 years we have provided office products to big brands names, supporting their strategies to create some of the most desirable and comfortable workplace settings in the world.

We are experienced designers, engineers, manufacturers, stylists, artists and photographers. Combining our creative skills, expertise and passions to present a new era of work-life, where every day works for you.



Why SLOUCH?

Combining our creative skills, expertise and passions to present a new era of work-life. Constantly striving to push boundaries and design products with conscious intent.

Design—

We understand great design, we constantly seek new inspiration to develop products that not only look great but feel great too. While we have our own talented and driven design team in-house, we also firmly believe in forging ambitious partnerships with some of the world’s leading designers to deliver innovative, inspiring and effortlessly intelligent furniture every time.

Made for you—

The TASKONE chair is fully-customisable, boasting features such as back lumber adjustment, soft-touch multi-movement arms, seat height and depth adjustment. One of the most notable features is the auto-adjusting recline with synchronised tilt tension, perfectly balancing each users weight and movements.



Built to last—

We test, then test, then we test again. The details that comprise our products are the subject of obsessive, lengthy attention. We consider every conceivable stress and strain they may encounter through a long working life, and subject them to rather more pressure than they’re ever likely to suffer, just to be on the thoroughly safe side.

It's a wonderful world, let's keep it that way—

Sustainability is written in to everything we do. From the materials we source, to the way we design and craft our products, right through to delivery. Our commitment to sustainability is embedded in every aspect of our business. In 2009 we developed a £1.5million facility called ‘Sustain’ to support our sustainability efforts. Sustain’s headquarters is a 15,000ft2 purpose built recycling centre in Lancashire, UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,338)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time and met expectations

Delivered on time and product met expectations, looks like the photo and is good quality.

19 March 2026
SLOUCH. logo

Reply from SLOUCH.

Hi Matthew!

Thanks for your review! We’re so glad everything arrived on time and lived up to expectations. Great to hear you’re happy with the quality too.

Thanks for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

I'm really pleased with my new Slouch…

I'm really pleased with my new Slouch chair. It's a leap of faith ordering from the internet and not being able to try the chair first, but I'm so pleased I did. I emailed Slouch to query the delivery tracking which stated 2 parcels (there should only have been one) and I got a response within minutes. The chair was very well packaged and self assembly took less than 5 minutes. It's really smart, very comfortable and provides much better support for my back. I would highly recommend.

18 March 2026
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Reply from SLOUCH.

Hi Clare!

Thanks so much for taking the time to share this – it’s such a lovely review to read.

We completely get that ordering without trying first can feel like a bit of a gamble, but we’re really glad it paid off for you. It’s great to hear the team could quickly sort your delivery query too.

Delighted the chair was easy to set up and is already making a difference to your comfort and support and that you’re loving how it looks as well. Thanks again for the recommendation, it really means a lot! 😊

Slouch Team x

Rated 5 out of 5 stars

Smart and comfortable ergonomic chair

Smart, stylish and ergonomic chair which is comfortable and fully adjustable, including a forward tilt seat function that few chairs have. Delivered on time and easy to set up.

11 March 2026
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Reply from SLOUCH.

Hi Gary!

Thanks for your review! We’re so pleased to hear you’re enjoying the comfort and adjustability – especially the forward tilt, it’s a feature we put a lot of thought into!

Great to know everything arrived on time and was easy to set up too! 😊

Thanks again for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Pleased wit the office chair I ordered

Pleased wit the office chair I ordered. Very good quality.

9 March 2026
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Reply from SLOUCH.

Hi John!

Thanks for your review! We’re really glad to hear you’re pleased with your chair and that the quality has lived up to expectations.

Hope it keeps you comfortable for many hours ahead and if you ever need anything, just let us know. 😊

Slouch Team x

Rated 5 out of 5 stars

Comfy chair

Comfy chair which is up there with the best!

13 March 2026
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Reply from SLOUCH.

Hi Ken!

Thanks for your review! We’re really glad to hear you’re finding the chair so comfortable and being “up there with the best” is definitely high praise! It means a lot to us.

Thanks again for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

The reviews don't lie, get one!

Designed and made in the UK. Quality product, it is robust, easy to assemble and provides great support whilst working with good adjustments (the seat slide/tilt option is a game changer) Got mine today and already my back is feeling good as normally after a day of sitting I get aches and pains). I am so glad I bought it and researched for weeks. Forget the £500-£1000 chairs you see on the reviews online, this is the one you want.

26 March 2026
Unprompted review
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Reply from SLOUCH.

Hi Will!

Thanks so much for your review, we really appreciate you taking the time to share this.

It’s brilliant to hear how quickly you’ve felt the difference, especially in terms of comfort and support throughout the day. We’re so glad the adjustments, particularly the seat slide and tilt, are working well for you. We spent a lot of time and effort into getting those features just right, so it’s great to hear they’ve been a game changer for you!

And “the reviews don’t lie” is exactly what we love to hear – that kind of feedback means a lot, especially after you spent time researching. Delighted you’re so happy with it! 😊

Thanks again for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Slouch Chair

Great product, quick delivery, easy set up

12 March 2026
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Reply from SLOUCH.

Hi Kate!

Thanks for your review! We’re really glad to hear everything from delivery to setup was smooth, and that you’re happy with the chair.

Thanks again for choosing Slouch!

Slouch Team x

Rated 5 out of 5 stars

Great products

Really great desk and chair and extremely helpful staff who sorted my issues promptly.

11 March 2026
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Reply from SLOUCH.

Hi Helen!

Thanks for your review! We love hearing feedback about our team, we’re really glad we could help resolve your issues quickly. It’s great to hear you’re really happy with your desk and chair too!

Slouch Team x

Rated 5 out of 5 stars

Very easy online ordering

Very easy online ordering, quick delivery, clear and helpful assembly instructions

4 March 2026
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Reply from SLOUCH.

Hi Matt,

Thanks for taking the time to leave a review! We’re really glad to hear the online ordering was easy, delivery was quick, and the assembly instructions were clear and helpful.

Thanks again for choosing Slouch 😊

Slouch Team x

Rated 5 out of 5 stars

Website was easy to use and the chair…

Website was easy to use and the chair arrived in good time and is very comfortable.

2 March 2026
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Reply from SLOUCH.

Hi Jon!

Thanks for your review! We’re glad the website made ordering simple, everything arrived on schedule, and that you're enjoying the chair.

Slouch Team x

Rated 5 out of 5 stars

Good service and great quality desk &…

Good service and great quality desk & the best & most comfortable chair I have ever used.

I am delighted with my purchases

10 March 2026
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Reply from SLOUCH.

Hi!

Wow – that’s a statement! We absolutely love hearing that our chair is the most comfortable you’ve ever used (we also agree, but may be a little bias 👀). Delighted that you’re happy with both the desk and the service too!

Thanks again for choosing Slouch and we hope to welcome you back again!

Slouch Team x

Rated 5 out of 5 stars

Great product and customer care

Easy to order, and very comfortable (or so my wife tells me). Great adjustment capability to get it just right. Also excellent customer service. I forgot to include the hard floor castors when I placed the order but Luke from the Slouch team was able to resolve the issue quickly and satisfactorily.

9 March 2026
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Reply from SLOUCH.

Hi Paul!

Thanks so much for your review! We’re really pleased the chair is comfortable and that the adjustments make it easy to get just right.

We also love hearing feedback about our team – it’s great to know Luke was able to sort the castors quickly and smoothly.

Thank-you for choosing Slouch and if there is anything else you need in the future, just give us a shout 😊

Slouch Team x

Rated 5 out of 5 stars

SLOUCH CHAIRS

We have purchased five of the slouch chairs and everyone is very happy. They are extremely comfortable for all heights, even for someone petite like me at 4ft 10! They were also very easy to put together.
I’d also like to mention the delivery driver, who was extremely helpful and really went out of his way. Such a delightful person, which you don’t come across very often.”

6 March 2026
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Reply from SLOUCH.

Hi Victoria!

Thanks so much for your review! We’re thrilled to hear that everyone is happy with their chairs and that they’re comfortable for all heights – we love that the Slouch chair is for everyone!

It’s also great to hear about your experience with the delivery driver, we love hearing when the team goes the extra mile.

Slouch Team x

Rated 5 out of 5 stars

Great Chair

Chair was really easy to put together and infinitely better than my last one.

9 March 2026
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Reply from SLOUCH.

Hi Michael,

Thanks for your review! We’re so glad to hear you found it easy to assemble and that it’s such a step up from your last chair. That’s exactly the kind of feedback we love!

Thanks for choosing Slouch.

Slouch Team x

Rated 5 out of 5 stars

Great product

Great product, worth every penny

6 March 2026
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Reply from SLOUCH.

Hi Del!

Thanks for your review! We’re thrilled to hear you think it’s worth every penny, we love to hear that!

Slouch Team x

Rated 5 out of 5 stars

Class in every aspect.

Really helpful staff who respond quickly to queries and offer sound advice and do all they can to make your Slouch experience a positive one. The chair itself is perfect for long hours of home working, providing the best levels of comfort and support. Cant recommend enough.

5 March 2026
SLOUCH. logo

Reply from SLOUCH.

Hi Steve,

Thanks so much for your review! Our welcoming team is something we are so proud of! We’re delighted to hear you had such a positive experience with us and that the chair is hitting the mark for long hours of home working.

It’s great to know the comfort and support are making such a difference – we really appreciate your recommendation!

Slouch Team x

Rated 5 out of 5 stars

Lovely products

Lovely Task Chair and Table. Perfect for home office. Good quality and easy to put together. Very comfortable so would definitely recommend if you are working from home.
Great communication from customer services. Another shout out to Luke who was very fast at responding and helping with my order query.
The only set back was the courier FedEx which has been highlighted. They were a nightmare to deal with as did not deliver when they said they would and no one to speak to regarding when the package will arrive. Such a shame as Slouch were fantastic. Do not let that stop you ordering as the products are worth the hassle of FedEx!

2 March 2026
SLOUCH. logo

Reply from SLOUCH.

Hi Heidi!

Thanks so much for your review! We’re thrilled to hear you’re happy with your Task Chair and Desk – it’s great to know they’ve made your home office setup super comfortable.

We also love hearing feedback about our team, so it’s fantastic to hear Luke was able to help quickly with your order. We will pass these kind words onto him, thank-you!

We’re sorry to hear about the issues with FedEx – we completely understand how frustrating that must have been. We’re always looking to improve, so we’ll pass your feedback on to FedEx to help ensure a smoother service in future.

Thank you for the recommending us to others!

Slouch Team x

Rated 5 out of 5 stars

Delivery on time

Delivery on time, well packaged.
Easy assembly, note weight of assembled chair makes it better to assemble close to where it is going to be used!
Excellent product, very comfortable, robust and easily adjustable to suit user.
Hard floor castors are excellent in use.

4 March 2026
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Reply from SLOUCH.

Hi Charles!

Thanks for your review! We’re glad your chair arrived on time and well packaged.

It’s fantastic to hear it’s comfortable, sturdy, and easy to adjust, and that the hard floor castors are working perfectly. We really appreciate your feedback!

Slouch Team x

Rated 3 out of 5 stars

OK but ...

Easy to assemble and comfortable enough.
Really annoying thing is the fact that you cannot stop the armrests sliding back and forward. You should be able to lock them where you want.

2 March 2026
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Reply from SLOUCH.

Hi,

The armrests are designed to have controlled movement, but they should still offer enough resistance to stay in place during normal use. If yours are sliding too freely, that doesn’t sound quite right and we’d love to help resolve it for you.

Please feel free to get in touch with us at Customercare@slouchonline.com, and our team will be happy to look into this and find a solution.

Slouch Team

Rated 5 out of 5 stars

Amazing chair and good build quality.

Amazing chair and good build quality.
good customizations and only 4-7 bolts and its fully assembled.

4 March 2026
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Reply from SLOUCH.

Hi James,

Thanks for your review! We’re thrilled to hear you’re enjoying the chair and its build quality.

We love being able to save our customers time and stress, so it’s great to hear you found assembly quick and straightforward with just the few bolts!

Thanks for choosing Slouch 😊

Slouch Team x

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