SlotsandCasino Reviews 

238
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

Not enough bonuses and awards for vip players. Bonuses that are awarded with deposits and also counted against vip players not allowing for an additional bonus to be awarded. VIP host Rochie, Elle, Ka... See more

Company replied

Rated 1 out of 5 stars

*quick update, they eventually canceled my initial deposit, though it took a little "convincing" to make it happen. I still feel they are deceptive and scammers, but just being honest. I got in a... See more

Rated 5 out of 5 stars

I love the match bonus chips I get every time I make a deposit. Elle my VIP host is always really helpful. I hope to keep getting bonus chip incentives to keep playing in this platform. My only im... See more

Company replied

Rated 1 out of 5 stars

They lie complete waste of money they don't honor payouts and I had won a bonus at .50 cents spin and hit for 250x it didn't pay I talk to customer support they said you never won that what they didn'... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Welcome to SlotsandCasino your home for the best casino action experience in the industry.


Contact info

You should know

2.3

Poor

TrustScore 2.5 out of 5

238 reviews

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Replied to 89% of negative reviews

Typically replies within 2 weeks

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2.3

All reviews

(238)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY

Do not use this platform. I deposited, understood the bonus rules of 30x playthrough, meaning I had to put at risk over 20k for my deposit. I ended up with 5k of winnings and completed the playthrough requirement. Submitted all documentation successfully and was denied withdrawal, some outrageous claim that I only played minimal amounts and was using the system outside of the intent. They then took all my winnings. OUTRAGEOUS.

Now I have to worry about a irreputable company having a cc number, my driver's license, and a utility bill. Great. Add identity theft to all the reasons NOT to use this.

18 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello William,

We’re sorry to hear about your experience, as we understand how frustrating this must feel. If you believe your account was incorrectly flagged as a skilled player, we encourage you to reach out to our team via email at support@slotsandcasino.ag so we can review this further and assist directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I tried to play this app - 1500 spent and not a single bonus games were setup to take everything

I tried to play this app
At start yes they let you win
But then i did an experiment
The whole day i played and deposited 100 after 100 after 100 till it reach 1500 in one day
And not even a single bonus or winning games just kept taking my money
What happened to the winning bonuses
1500 for 1 to 3 to 4.50 bet per play and spent $1500 not even a single bonus i literally lost 1500 k staright throughout the day
It was 750 first then lost the added 100 then 100 then 100 then another till 1500 total
Never again will i play i had high hopes this would be playong fair but all the same how it is possible to not even hit a bonus or winning games a little bit playing contonously ipto 1500 in one day and not a single bonus im done!!! Bye!!!

16 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello AJ,

We understand how frustrating losing streaks can be, and we’re sorry to hear about your experience. All our games operate on certified RNGs to ensure fair and consistent outcomes. If you’d like us to review any specific gameplay or recommend games better suited to your playstyle, our support team is here to help.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Slotsandcasino does not deposit your funds

I tried to withdraw funds and sent required documentation. Each time I would receive a response about documents not legible even after making changes. This casino page does not refund your winnings or refund what you deposit. I hope customers read all reviews and think twice before using the slotsandcasino app, it does NOT refund any winnings or deposits.

15 July 2025
Unprompted review
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Reply from SlotsandCasino

Hello,

We’re sorry to hear the verification process hasn’t gone smoothly for you. Please note this is a one-time procedure designed to safeguard your account. If you haven’t already, we encourage you to contact our support team so we can review why the documents were not accepted and help ensure you receive your winnings as soon as possible.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Do not use this website you will not…

Do not use this website you will not receive your winnings

29 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Tee,

We are sorry to hear you have not been able to withdrawal your winnings, we strive to provide a smooth and reliable withdrawal process for all players. If you’ve experienced any difficulties along the way, we encourage you to reach out to our support team, available 24/7, so we can assist you directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I would give this casino zero stars

I would give this casino zero stars. I was trying to cash out $2,000 and got told because I use bonus money I could only catch up 250. Then I never got the 250 but I sure as hell got the runaround. This is an edit. You guys are full of it! You guys have nothing but excuses!!!!

6 April 2025
Unprompted review
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Reply from SlotsandCasino

Hello Dink,

Thank you for sharing your experience with us. We understand how frustrating the maximum cashout limits can seem at first. Please note that all bonuses come with terms and conditions that can be reviewed both before and after accepting a promotion. If you’d like help understanding these terms or getting recommendations on which bonuses best fit your playstyle, our support team is available 24/7 to assist.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

This must be borderline illegal


This must be borderline illegal. I deposited some money to play and I can't even get my original deposit withdrawn. Pretty sure that's stealing. I was told I have to bet 100k worth of betting before I can withdraw my original amount. Not only that, and this blows my mind. If I happened to win some huge payout, you might want to sit down for this. The maximum withdraw amount was something like 2500$...... Insane.

1 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello Tim,

We understand how frustrating this can be. All bonuses come with wagering requirements, which are an industry standard, though we know they can sometimes feel complicated at first.

The maximum withdrawal amount applies per week per method, meaning you can request additional withdrawals using different methods. We also highly recommend using cryptocurrency, as it is our fastest and fee-free option.

Our team is always available via live chat to explain the terms attached to bonuses and help make your gaming experience smoother.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Fraudulent check

Tried to cash out at 2,500.00
I refused to give my bank info
Instead received check.
Go to deposit or cash it at my bank which is bank of america and was informed by the branch manager the check is fraudulent.
Great try to get my money now.

9 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello Victor,

We apologize for the situation you encountered with your check. Our checks are issued from a Canadian bank, and in some cases, certain U.S. banks may not accept them.

We have a dedicated phone line specifically to assist with checks, please contact us via live chat to help resolve this for you as quickly as possible.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I have been playing this game for a…

I have been playing this game for a while now and thought it was on the up and up, boy was I wrong. I built up my winnings, got banking qualifications taken care of and when I tried to cash some out I was told there was only $100 dollars I could cash out because of a bonus I don't even remember using from free spins after you deposit and anything over the 100 would be lost. So I continued to play but kept winning. So I decided to cash out the$100 and start again no bonus for sure and now I'm told it's min $150 cash out when apparently the bonus is min $100.. Does not even make sense. Next they tell me I need to use crypto, not my bank transfer. So next I downloaded a real casino that's an hour away from me that's now online. Please tell me why it's slotsandcasino instead of Sky River the real casino? If you value your money then RUN. SCAM 1000%

23 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Terri,

We understand how frustrating this must have been. Each bonus comes with its own terms and conditions, and we know these can sometimes seem complicated at first.

Our team is here to help and would be happy to review your account in more detail. Please contact us via email so we can assist you directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Should be banned!

Should be banned!! The claim a promotion scam. Deposited $100 with a 3x bonus.so starts with $400. His a jackpot got up to 1400.00, tried to cash out, NOPE. Says you have to play or claim your promotion so I played down to $600. Tried to cash out $500. NOPE! Scam Scam Scam

3 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello Chris,

We understand that wagering requirements can sometimes feel complicated, especially if you’re new to online gaming. These requirements are standard across the industry and are in place to ensure fair play for everyone.

If you’ve already completed the requirements and are still experiencing difficulties with your withdrawal, please reach out to us at support@slotsandcasino.ag so we can review your account and assist directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Don't use this

Don't use this! They hack into your account and its absolutely fraudulent.

2 September 2025
Unprompted review
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Reply from SlotsandCasino

Hello Ann,

We take account security extremely seriously. If you believe someone has accessed your account without authorization, please contact us immediately at support@slotsandcasino.ag so we can review the situation and assist you directly.

Your security is a top priority for us, and we’re here to help.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

SCAMMMMMMMMMMMMM CITY

SCAMMMMMMMMMMMMM CITY

DO NOT WASTE YOUR MONEY......

FIND A REAL CASINO

31 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello,

We’re sorry to hear about your impression of our site. Our goal is to provide a fair, transparent, and enjoyable gaming experience for all players.

If you’ve experienced any specific issues, please reach out to us at support@slotsandcasino.ag so we can review your account and assist you directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Scam

Scam, said they see my deposit but could not collect therefore funds can’t be deposited into my account, also they do not support base platform

28 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Nhan,

We understand how frustrating this situation can be and apologize for the inconvenience you’ve encountered. Please contact our team at support@slotsandcasino.ag so we can review your account and assist you directly.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

Scam

Got my winnings up to $20,000 and sent ID and they said I was verified and eligible for withdrawals. Tried withdrawing several different amounts from $500 up to $2500 max and got rejected every time 🤬 Tried bank transfer and courier check and was rejected on both 🤬 Total SCAM 🤬

28 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Scott,

We’re sorry to hear about your withdrawal experience, this is not the kind of experience we want for our players, and we completely understand how frustrating it must feel.

If this was your first withdrawal, there may still be a step pending in the process that needs to be completed.

Please reach out to us at support@slotsandcasino.ag
so we can review your account directly and assist in getting this resolved.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

This casino is a scam- from a winner

This casino is a scam. The promotions had “wager requirements” of 30x to 40x the initial deposit with the bonus. I discovered that the “kaboom” game was giving double progress towards this wager requirement so I played low stakes kaboom. I turned ~$350 into $1000, I went to cash out and they banned my account and said I commuted “bones misuse”. I guarantee you if a game was giving less than it was supposed to, they’d have no problem with you losing. They will steal your money. Avoid at all costs.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Rip off games only win when playing…

Rip off games only win when playing promotions with deposits. Then put the winnings at risk and then end up with nothing. Tried so many times without the "Claim a Promotions" never hit any bonuses smh. This truly a scam!

25 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Phaylob,

We understand how frustrating losing streaks can be. All our games run on certified RNGs to ensure fair play, but outcomes can certainly feel tough during certain sessions. If you’d like us to review any specific part of your gameplay, our team is here to help, please reach out at support@slotsandcasino.ag

Best regards,
Casino Experience Team

Rated 5 out of 5 stars

I actually had a great experience with…

I actually had a great experience with slotsandcasino. I joined in with the 250% first deposit match beginner promo. Ended up winning a good amount of cash, and they did pay me out. I would recommend using cryptocurrency as you will have to pay a fee to withdraw via bank or check. Anyway, huge selection of slot games and casino games to choose from. Be careful because it's too much fun and you won't want to stop.

21 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Alex,

Thank you for sharing your great experience! We’re glad you enjoyed the games, promotions, and smooth payout process. We also appreciate your tip about using cryptocurrency for faster, fee-free withdrawals.

We look forward to keeping the fun going for you.

Kind regards,
Casino Experience Team

Rated 5 out of 5 stars

I’ve never had a problem collecting my…

I’ve never had a problem collecting my winnings.all my payouts come within 3 buisness days. I do play often,And I even referred a few co workers. Customer service has a fast respond. My advice is to read the fine print on the bonus offers.they make they’re depositing players payouts priority over someone who came up on a bonus offer. So far so good . Waiting on my third withdrawal but it has only been 2 days .. I rate slotandcasino.ag 10/10 ..

15 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Jonathan,

Thank you for your great review and for referring your coworkers! We’re glad to hear your payouts are timely and that our support team has been helpful.

We appreciate your advice about checking bonus terms and look forward to keeping your experience smooth and enjoyable.

Best regards,
Casino Experience Team

Rated 5 out of 5 stars

SlotsandCasino Review – My Honest Experience

I’ll be honest — when I first came across SlotsandCasino, I had my doubts. I read a lot of negative reviews online claiming they were scammers who wouldn’t pay out winnings. But after actually using the platform myself, I realized that many of those complaints come from people who probably didn’t read the terms and conditions carefully.

I decided to give them a try and deposited $25. I joined a promotion where I received $100 in bonus funds and played the spin wheel games. I ended up winning $2,300! I re-gambled about $300 and then decided to cash out $2,000.

At this point, I was nervous again because of all the online claims saying I’d never get my money. But to my surprise — I did! The payment came through, and I was beyond grateful.

A few things I learned:

You must verify your ID before cashing out. They require you to send the documents one at a time via email — first the front of your ID, then the back, and finally a picture of you holding the ID next to your face. Make sure each step is approved before moving on so it doesn’t cause delays.

They say withdrawals via Bitcoin take about four days, but mine only took 2–3 days. I even received an email confirmation saying my cash-out was successful, which was such a relief.

Also, their customer service is top-tier. They respond quickly, are friendly, and always help you solve any issues.

Overall, my personal experience with SlotsandCasino has been nothing but positive. They’ve been reliable, transparent, and fast with payouts — and I’m happy to recommend them based on my own results.

And also this is the first time I am ever writing an review for a company and I am only doing it because they deserve it after seeing all theses negative ones.

12 August 2025
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Reply from SlotsandCasino

Hello Shaquille,

Thank you for sharing your experience, and for writing your first-ever review!

We’re thrilled to hear you enjoyed the games, found the process smooth, and received your payout quickly. It’s also great to know our support team made a positive impact.

We truly appreciate your recommendation and look forward to keeping your experience fun and rewarding.

Best regards,
Casino Experience Team

Rated 1 out of 5 stars

I used 2 different credit cards to play…

I used 2 different credit cards to play and a few days later both of my cards had charges I did NOT make. It was somewhere out of Hong Kong.I Do Not recommend this slot site.

11 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Veronica,

We take concerns like this extremely seriously, and we understand how alarming it must be to see charges you don’t recognize. Please know that our casino does not process or authorize any charges beyond what players themselves initiate, and we never share card details with outside parties.

That said, we’d like to investigate this further to provide clarity and assistance. Please reach out to us at support@slotsandcasino.ag with the details so our team can review your account activity promptly.

Your security is a top priority for us, and we’ll do everything we can to help.

Best regards,
Casino Experience Team

Rated 5 out of 5 stars

I think most bad reviews are from…

I think most bad reviews are from people who don't understand the terms with promotions. It's all there available and before taking the promotion you should read the terms first. You can play without promotions and you don't have those same terms. The games are all fun haven't had any issues yet.

10 August 2025
Unprompted review
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Reply from SlotsandCasino

Hello Marty,

Thank you so much for your review! We truly appreciate your understanding that bonus terms are always available to review before claiming a promotion, and that playing without a bonus is also an option for those who prefer it.

We’re glad to hear you’re enjoying the games and having a smooth experience on our site. Your feedback means a lot to us.

Best regards,
Casino Experience Team

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