slotmadness.com Reviews 80

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the website, including problems with verification and account access. Customers frequently report problems with payments, such as delayed or denied withdrawals, and some customers reported issues with account closures. Some people were dissatisfied with the payment process, citing long waiting times for approvals and issues with payment discrepancies. However, some customers also noted that they had positive experiences, receiving winnings and finding the games enjoyable.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers express significant frustration and... See more

Customer service

People report negative experiences with customer service, often describing it as unhelpful and a "joke."... See more

Website

Customers had negative experiences with the website. Many reviewers report being blocked and having their... See more

Based on these reviews

Rated 2 out of 5 stars

Cashout timer kept jumping; money arrived, but only late evening. Support was polite, just kept “checking with the team.”

Rated 1 out of 5 stars

I received a bonus and played all the way through the requirement, play through etc. I went to withdrawal and I followed everything, deposited with my Litcoin wallet which was verified, was verified t... See more

Rated 1 out of 5 stars

They will never pay out anything they are crooks thieves losers whatever you want to call them that isn't positive should fit who they are as a company.... would be nice to be able to upload pictures... See more

Rated 1 out of 5 stars

Slot Maddness yet Another corrupt online "sweepstakes casino". These companies continue to take advantage of our friends, neighbors and family. How does a criminal enterprise like this thrive in 2025... See more

Rated 5 out of 5 stars

Why they have such a bad review they gave me $45 and I turned it into $200 and then cashed out what a great game easy free money

Rated 5 out of 5 stars

SLOT MADNESS GAMES R HORRIBLE, I SPENT OVER $9000.00 AND NOT ONLY DID THEY ROB ME AFTER I MADE A $526.00 PURCHASE. THEY REFUSED TO NOT ONLY GIVE ME MY REAL MONEY. BUT GIVE ME THE 4 BILLION IN COINS... See more

Rated 1 out of 5 stars

Was in practice mode once I ran out of funds I go to the home page to find my real balance of 104 was now down to .05 also I tryed to get verified and all my documents were correct but still wasn’t ab... See more

Rated 1 out of 5 stars

Won a legitimate $90, manager approved the withdrawal, waited a week, inquired as to status, withdrawal was denied. Hey, if the managers can't figure out their system, how can they expect the players... See more

Rated 1 out of 5 stars

To be honest I don't even wanna rate this casino. They are not going to payout your winnings. They need to be reported. I WON $568 finished my playthrouh and deposited as I was told to redeem my win... See more

Rated 1 out of 5 stars

Don't waste your time and money with these conartes. These is a shitbox of a place with shit box ppl working there .they will lie and make up so many excuses and they rob you .what's even worse they m... See more

Rated 1 out of 5 stars

They are 100% scammers! like all other people, they scammed me for 74$, no withdrawal, you just wait until you contact them and they say that it was technical issue!

Rated 1 out of 5 stars

I deposited over $1000 and I’ve yet to cash out. Tis weeknd. I deposited and entered tourney. I won $100 but they say im not eligible I’m suing and I suggest NO ONE ever join this or any inclave c... See more

Rated 1 out of 5 stars

My mom hit a major hit of 21k and never only rec 9k of it sporadically. After many emails , customer service calls with the same answer of , “ it’s coming there’s just a minor delay” , it’s never co... See more

Rated 1 out of 5 stars

I win 100 dollars from a free tournament right I'm able to cash it out which means it's mine well I used my winnings to rebuy into another tournament I'm second place which means I should get 1000.00... See more

Rated 1 out of 5 stars

I won a bunch of money off a free $45.00 chip. I played thru the $1250.00 requirement. I got off the game for a second and when I went to log back in a $255 withdrawal had been initiated. I didn't do... See more

Rated 1 out of 5 stars

There shout be a option take stars away they don't even deserve to be recognized at all. This is one of the most horrible places not only is the games shitty the supposed to be customer service they a... See more

Rated 1 out of 5 stars

They never let you withdraw always have an excuse why you cant get your money. Probably the worst site yet

Rated 1 out of 5 stars

They had me send over all this verification docs, I had won 2250 and I decided to cash in 1600, then they said it was denied because of some bull crap excuse or rule not to pay, but they did offer me... See more

Rated 1 out of 5 stars

If I could rate a negative star, I would. ` I've deposited quite a few hundred dollars into this casino. Shame on me... I used a bonus chip that was sent from the casino and won a few hundr... See more

Rated 1 out of 5 stars

They got my money and closed my account after i wrote the review of yesterday here!! Biggest scammers!

Rated 1 out of 5 stars

It's been months of me resending the same information over and over again to get my redemption that I'm realizing is never coming... this company is trash and will do anything to rob you they should a... See more

Rated 1 out of 5 stars

At first they seem it was okay and then after I started to win I never received a payment cash out they always had excuses on why I could not cash out to this day I've never won money with them and ev... See more

Rated 1 out of 5 stars

Well this place really doesn't need another bad review like somebody needs a hole in the head I guess but here's another one this place is so shady it is ridiculous all these casinos are linked for on... See more

Rated 1 out of 5 stars

All withdrawal requests are reviewed on a case-by-case basis and approved by the Casino before being sent for payment. The general time frame for withdrawals is 7-10 business days to be approved, giv... See more

Rated 1 out of 5 stars

WORST casino ever, deposited $30 plus had a no rules % bonus. It's been 2 weeks already have a confirmation and a screenshot of the $650 winnings were on the way. Have had to send my DL three times, s... See more

Rated 1 out of 5 stars

It does make sense why the ratings of slot madness are low. The casino had no problem paying out a $100 withdrawal, but after making a $43 deposit and winning $600, the casino then said your account i... See more

Rated 1 out of 5 stars

Definitely a fraud casino. Deposited $43 and won $600. I was then immediately blocked and my account revoked. Casino came up with lies that my account info is different.

Rated 1 out of 5 stars

They just Robbed Me, $1,800 talking about I have another account! Just crazy, I login to my account with the same username password. Just crazy because I put all my money into gambling. If anyone can... See more

Rated 1 out of 5 stars

Dude I redeemed a coupon I go to play and my winnings for my tournament were already there so I start playing and I win the $1,000 I go to withdrawal $800 they reject my withdrawal come up with some p... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

80 reviews

5-star
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1-star

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Rated 1 out of 5 stars

WISH I COULD MAKE MY RATING A NEGATIVE…

WISH I COULD MAKE MY RATING A NEGATIVE # OF STARS.
This company is a deceptive, scamming, fraudulent bunch of con artists. They need to be stopped and held accountable for their actions. And after reading so many reviews from people with the same awful experience as myself. Why have the people running this site not been charged yet!?
Straight goofs.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not deposit your hard earned $ here.

I played this casino with a $35 bonus code from Non-stop bonus and was up to about $200 this morning. I won $1700 on one of the slots. I checked my account and it said I had $1700 that was withdrawable. So I was trying to cash out but was having problems so I contacted customer service. She said it was nil and void since I played too many bonuses in a row which was incorrect because my last bonus request was denied. I tried a different cs agent this evening and he told me the same cockamaymee story. It still shows my balance is $1700 but I guess it's just fun money now. BAIT AND SWITCH.

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Won 50 they won't pay me because I got…

Won 50 they won't pay me because I got to many free spins yet they send me promotions about its free which is false advertising. I'm told now if I make deposit I lose the 50 and only reason I haven't deposit on their casino because their sister partner sunrise took my deposit so easy and has yet to send me my fund I won't fair and square I can't help none of you pay right or on time it's bitcoin it's not hard slot madness will never get a dime from me

19 September 2024
Unprompted review
Rated 1 out of 5 stars

They don't deserve ANY stars!!

Too bad I have to even give them ONE star because Slots Madness is a SCAM! After winning over $850.00 and following their instructions of the ten dollar deposit, they refunded my money after the transaction history said manager approved it. Instead of an email or any correspondence I had to email them to find out that they weren't paying me and gave me every b.s. excuse in the book. DO NOT even play in their site let alone give them any money!! I can not believe that sites like this are still able to do people like this!! This was my first big win of my life and even though I tried not to, my hopes were shattered.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Total scam, stay away!

Total scam. Deposited crypto then got kicked out of account and blocked from website. I’ve reached out to support about the issue daily going on two weeks and haven’t received any support from their support team. I would suggest not using this website.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS CASINO!!!!!!!😡🤬

This casino was and is a scam, they do nothing but lure you in with a 30 free spins bonus and by chance and luck just like any other casino it just happens to be luck and when it hits and win a decent amount of course their is a catch then they say you have to make a deposit and blah blah blah. DO NOT WASTE ANY MONEY ON THIS CASINO, AND DO NOT PLAY OR WASTE YOUR MONEY AT ANY CASINOS FROM THE UK OR ANY OTHER COUNTRY IF YOU ARE LIVING IN THE UNITED STATES OF AMERICA.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

I would not recommend using the casino. Never …

I would not recommend using the casino slot madness. I was playing their tournament and promotions. I went over the amount required to win with the promotions and they removed funds that I could not withdraw but I was winning on the tournament winning. I had at least $100 in tournaments 50 was done on day before I made it withdrawal. Luckily I kept screenshots of what I did while playing and if anyone is interested, I’m gonna be getting an attorney to discuss this. Unfortunately Slot Madness is very deceptive and they need to be stopped. I made a deposit but what I won was fair and they took my money and my deposit.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

I won 100 dollars

I won 100 dollars. I followed all of the rules and the manager withdrew my money and deleted all of the transaction history so I couldn't show where I'd won everything legit. Do not try this casino! They are thieves!

29 July 2024
Unprompted review
Rated 1 out of 5 stars

As of right now

As of right now. I'm not pleased with this site. I was playing Mighty Drums. I had about 930.00 betting 2.64 a bet I had it on autospin for 25 spins. A couple spins into it my money changed to 90.00. I sent a message to customer service. I'll see what they say.

2 February 2024
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. They give u free spins to try and win cash and when u do win, that say u cannot cash out. Why wasn't that stated when u gave me the bonus? Casino is very misleading. DO NOT RECOMMEND AT ALL ...

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Don't play it's a scam

The site popped up on my email offering a 30 dollar free play so I played met all the required play thru got my account verified and then could not cash out the only option to cash was Bitcoin and they wanted me to deposit 30 dollars first then soon after trying to contact someone for hours I decided to play it a lil more lost almost all of it pretty much on purpose and when I got to 2 cents they offered all the other payout options I believe the site is scamming people .

1 January 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. I won 900 and been requesting for withdrawal to no avail. They have stated to escalate the process three times and still nothing. If these people owe you money I believe this forum should be used to bring lawsuit to their bad business practices.

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Had some issues after playing for a few…

Had some issues after playing for a few weeks and decided to put my money elsewhere. Well a week or two goes by and I get an email that says they miss me and here’s a free $100 chip to use. Now I’m thinnning they have redeemed themselves right? Nope…..I out the code in and it declines it. Now I remember why I left. It’s a Mickey Mouse operation and they do everything in their power to not pay you. Keep your money o. Your wallet.

28 December 2023
Unprompted review
Rated 4 out of 5 stars

I hit $5k on Golden Great Lion

I hit $5k on Golden Great Lion. Cashed out $2k to coindraw. $3k to bitcoin. That’s when I found out about the waiting period. I lasted 1 day and not believing I’d ever see the winnings. I cancelled my pending $3k bitcoin withdrawal. Continued to play and brought it up to $12k before giving it all back cause I kept playing not believing I’d see the $2k pending coindraw withdrawl. Well day 7 comes to an end. Still nothing. I’m heated and say some very rude/hurtful things to support on chat. (I have apologized since. And am truly ashamed of myself for my behavior). Support calmed me down. Had me cancel the $2k withdraw request and resubmit. They pushed it thru immediately and I WAS PAID MY WINNINGS!!! On 11/26/2023 and I’m in the UNITED STATES!!!! I have proof for all these reviews saying otherwise! Slotmadness is legit!!

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam big time took forever (a week of…

Scam big time took forever (a week of bs) to verify identity made a withdrawal request for winnings then played free spins now they’ve denied my request bc mixing of funds when funds were already taken out my account

15 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam 110% free chips and free spins after wager ammount

Absolutely a scam 110% they gave me fre 175$ chips I wagered the ammount 1367.90 was voided left me with 100$ that’s fine, I regambled the 100$ max win and got up to 500$ USA they canceled my withdrawal themselves and proceeded to change the withdrawal ammount into to separate withdrawals which I didn’t consent or do myself, nobody else has my password. After a hour both withdrawals where processed and approved and then they sent me 38$ in bitcoin and never sent the 462.23 which I never even withdrew it was suppose to be 500$ , when I reached out to support they said the 40$ they sent was reimbursement for the money I had to deposit to make the withdrawal then they proceeded to say that because I had used 3 coupons prior to the free chips all the money is voided. But it’s already been approved look at how fake scam they are

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Biggest scam online also own several…

Biggest scam online also own several other scam casino refuse to pay after I won a jackpot of 8k then been wasting my time before finally saying it had some kinda bonus attached to it still won’t let me claim a penny or my initial deposit avoid this and all of its sister casino at all cost they are a sole thieves

25 November 2023
Unprompted review

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