Incredible service, easy to navigate, then they did the rest. This made moving home seamless and took out any stress, meaning I could sit back and relax in my new home. I would highly recommend to any... See more
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Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... See more
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Genuinely wondering if this is a legitimate company?! I have submitted required forms, payment has been taken, I have moved, and nothing has happened? Be wary ...
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What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address. I was able to spend just 10 mins filling in t... See more
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Company details
- Home Automation Company
- also in
- Council
- Electric Utility Company
- Home Help Service
- Non-Governmental Organization
- Water Utility Company
Written by the company
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Contact info
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, United Kingdom
- hello@slothmove.com
- slothmove.com
3.9
Great
513 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The exercise left me anxious! Why did I have to pay Link for the Services done by Slothmove? Could I know the connection?
Involvement of Link in the business I was carrying out with Slothmove. I was not given an explanation of the relationship between the two.
6 December 2023
Reply from SlothMove
Hey Aloysius! 👋
Thank you for your feedback ☺️
I'm just responding to let you know that we've reached out via email for further clarification 🙌
Please feel free to get back to us when you can 🦥
All the best,
Madock
Couldn't get though to HMRC by phone
Couldn't get though to HMRC by phone, decided to go with SlothMove and it seems to be dealt with immediately.
6 December 2023
Making it easy to move
6 December 2023
I have not recieved any of the emails…
I have not recieved any of the emails to sign documentation that I have been waiting for.
28 October 2023
Reply from SlothMove
Hello Maddie,
Thank you for taking the time to share your feedback; it’s incredibly valuable to us 😊
I've taken a quick look at your account and noticed that everything seemed in order with your Letter of Authority on the 30th of October. However, something hasn't gone as it should have for you. I'm here to get to the bottom of this and sort it out as quickly as possible.
Could you please drop us an email at hello@slothmove.com - we're keen to turn your experience around and make sure everything is sorted for you.
Thanks again for reaching out, Maddie. Looking forward to resolving this for you
Best wishes,
Anna 💙🦥
After getting over the application
After getting over the application, the following service was as wanted and timely.
1 December 2023
Edit: Sorted now, thank you :)
Edit: Things got sorted out and communication was sorted between both parties to achieve this. Thank you for helping and looking further into this.
22 November 2023
Unprompted review
Reply from SlothMove
Hey there Kyro! 👋
Thank you so much for bringing this to our attention ☺️
First off, I'd just like to apologise for our delayed response -we've recently switched systems so it appears as though your initial email slipped through the cracks. Customer satisfaction is our number one priority, so please rest assured that I've issued you a £10 refund for your trouble 🙌
This should be with you in 5-10 working days 🚀
With regards to your query, it appears as though your Slothmove Journey is nearly complete! Both your DVLA & Electoral roll updates have proceeded as requested 🎉
It appears as though you have yet to respond to our emails requesting you to sign a Letter of Authority. We need this in order to make a number of updates on your behalf, so once you've signed it you'll be all set 👍
I have also sent this response via email -feel free to get in touch if you have any questions! 🦥
All the best,
Madock
I found setting up my sloth move quite…
I found setting up my sloth move quite easy and I am a senior citizen and not overly competent with technology but I managed it with ease
29 November 2023
Easy to set up and use but I must wait…
Easy to set up and use but I must wait for more results about my request before carry on my review
29 November 2023
Easy to use and such a time saver.
Easy to use and sort everything out in one place. Very good idea.
When moving house you have enough to do, so this is one thing that can be checked off the never ending list of things to do. It only takes 5 minutes as well. Very pleased.
Thank you.
25 November 2023
Reply from SlothMove
Hey there! 👋
Thank you for your positive feedback -it's our mission to make sure your move is as simple & convenient as possible, so we're super happy we could help 🙌
All the best,
Madock
Wow! Like Magic.
What a great asset this company is. Moving is stressful enough without remembering how many businesses need to be made aware of your change of address.
I was able to spend just 10 mins filling in the SlothMove online questionnaire and, hey presto, businesses are now emailing me to acknowledge my move.
Absolutely Magic!
24 November 2023
Reply from SlothMove
Hey Helen 👋
We're super happy to hear you're satisfied with your Slothmove Journey -thank you so much for your fantastic feedback, we're a small company so this is really appreciated! ☺️
All the best,
Madock
Great experience
This took so much pressure off me. It was wonderful. My cousin told me about it and she was also very pleased with the experience.
22 November 2023
Reply from SlothMove
Hey there Pamela ☺️
We're glad to hear you're happy with your Slothmove Journey. Customer experience is our number one priority at Slothmove, so it's always fantastic to see our work has a positive impact! 🙌
All the best,
Madock
All went well easy to follow
21 November 2023
Reply from SlothMove
Hi Dorothy 👋
Thank you so much for your positive review 🙏
If there's anything else you'd like regarding your Slothmove Journey then please feel free to get in touch -we're here to help! 🦥
All the best,
Madock
A nightmare of a task made simple.
A nightmare of a task made simple.
(It would be helpful if more institutions participated.)
21 November 2023
Reply from SlothMove
Hey Margaret!
We're stoked to hear that we've helped to make your moving experience a little easier 🙏
The services that we offer are based on the reliability of their internal change of address processes. At Slothmove we believe it's absolutely crucial that your information is updated in an efficient and timely manner, so we don't include certain institutions as part of our service unless we can guarantee a reasonable turnaround for your address change 🙌
We are actively investigating ways to expand the itinerary of institutions that we offer, so rest assured that our list is always growing! 🚀
All the best,
Madock
I've used slothmove before
I've used slothmove before, and it's a great service, one thing I'll say, is that like erverything it's gotten more expensive in the last 6 months. But when you concider how much postage has rissen it's still an inexpensive option.
20 November 2023
Easy to use
Easy to use, updates given on progress, worth the money for the work they do on your behalf, makes moving a bit less stressful.
18 November 2023
Very convenient
15 November 2023
Being able to various.providers under…
Being able to various.providers under one heading
17 November 2023
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