SlotenmakerSnel 

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Company details

  1. Locksmith
  2. Emergency Locksmith Service

Written by the company

24/7 Slotenservice voor het openen van deuren en vervangen van sloten.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tony has opened the door for me very…

Tony has opened the door for me very fast and he was a very kind guy he did everything very well. I am very satisfied with his work.

19 March 2026
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Hamed,

We appreciate your review and we are glad to read that you are satisfied with the work and that our locksmith Tony was able to help you well during the emergency.

Thanks again for the positive feedback and for choosing our company!

Kind regards,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Good job from Hamza

Good job from Hamza. He quickly resolved our door lock. Super friendly too.

17 February 2026
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Tomas,

Thank you for your positive feedback and the praising words about our locksmith Hamza!

We are glad to read he was able to resolve the problem quickly and in a friendly way.

Kind regards,

Team Slotenmaker Snel

Rated 1 out of 5 stars

Bad information and very costly.

Bad information and very costly.
Not recommended to use

19 July 2025
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Jon,

Thank you for sharing your experience. We are sorry to hear that you are not satisfied with the service you received. We strive to provide all our customers with the best possible experience, and we regret that we did not meet your expectations.

We take your feedback very seriously and would like the opportunity to make this right. To do so, we would appreciate receiving more details from you about your experience, so that we can investigate and, if necessary, take corrective measures. Could you please contact us by email:

klantenservice@slotenmakersnel.nl?

Once again, our sincere apologies for the inconvenience you have experienced. We hope to have the opportunity to make it up to you and regain your trust.

Kind regards,

Team SlotenmakerSnel

Rated 5 out of 5 stars

Mert was very helpful

Mert was very helpful. I was very please with how quickly he came. He did a very good job and I am very pleased.

20 June 2025
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Beste Sarah,

Bedankt dat u de tijd heeft genomen om ons te voorzien van een review. Wij vinden het fijn om te horen dat u een positieve ervaring heeft gehad met ons bedrijf.

Met vriendelijke groet,

Team Slotenmaker Snel

Rated 1 out of 5 stars

Complete joke of a company, avoid like the plague

Called at 9:38am as a “smart” lock has failed. Was told 30-45 mins later and they would call 20 mins before arriving. Called them after 1 hour, was told they would call me back - didn’t. Same after 1 hour 20 and then 30. Eventually they called back to say the person is sick and not working today. What an absolute joke of a company. Then I see the other reviews here and maybe I escaped

26 September 2024
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Derek,

Thank you for sharing your experience. We are sorry to hear that you were not satisfied with the service you received. We strive to provide all of our customers with the best possible experience, and we are sorry that we did not meet your expectations.

We take your feedback very seriously and would like the opportunity to make this right. To do this, we would like to hear more details about your experience so that we can investigate and take corrective action if necessary. Could you please contact us via email at

klantenservice@slotenmakersnel.nl?

Again, our sincere apologies for the inconvenience you have experienced. We hope that we will have the opportunity to make it right and regain your trust.

Sincerely,

Team SlotenmakerSnel

Rated 5 out of 5 stars

Excellent work

Excellent work! Issue resolved promptly.

9 July 2024
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Dylan,

Thank you for taking the time to provide us with a review. We are pleased to hear that you had a positive experience with our company.

Yours sincerely,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient! Problem solved quickly.

23 July 2024
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Harry,

Thank you for taking the time to provide us with a review. We are pleased to hear that you had a positive experience with our company.

Yours sincerely,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Reliable and efficient service

Reliable and efficient service, I feel much safer in my home now.

19 June 2024
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Bobby,

Thank you for taking the time to provide us with a review. We are pleased to hear that you had a positive experience with our company.

Yours sincerely,

Team Slotenmaker Snel

Rated 4 out of 5 stars

Excellent service

Excellent service, quickly opened my door without damage.

25 June 2024
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Frank,

Thank you for taking the time to provide us with a review. We are pleased to hear that you had a positive experience with our company.

Yours sincerely,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service. Technician arrived within 20 minutes and solved the issue.

26 June 2024
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Spig,

Thank you for taking the time to provide us with a review. We are pleased to hear that you had a positive experience with our company.

Yours sincerely,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Great and prompt service

Great and prompt service, resolved the situation in a very efficient way

25 April 2024
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Beste David,

Bedankt dat u de tijd heeft genomen om ons te voorzien van een review. Wij vinden het fijn om te horen dat u een positieve ervaring heeft gehad met ons bedrijf.

Met vriendelijke groet,

Team Slotenmaker Snel

Rated 5 out of 5 stars

Roy is a very good mechanic.service was…

Roy is a very good mechanic.service was excellent

8 January 2023
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Ashik,

Thank you for taking the time to provide us with a review. We are pleased to hear that you have had a positive experience with our company.

Sincerely,

Team Slotenmaker Snel

Rated 1 out of 5 stars

The worst service we have ever…

The worst service we have ever received. Ridiculously overcharged and the lock very poorly installed. It pulled away from the door. Customer service full of promises but no one has come back to fix it. So disappointing. The worst service delivery we have had! They take advantage of you and lie about prices.

27 August 2022
Unprompted review
Rated 1 out of 5 stars

Big SCAM....instead go for slotenmakemk

What a SCAM! And a pity that so many have fallen for it.
Firstly, they sent an intern who didn't know lock picking for a lockpicking job. He took one look at the lock and said it has to be drilled. I said no. That I have a key to the back door in Amsterdam (I lied). He then got worried ....thought for a moment and then said I can use a special plastic card and try. I said ok. It was a normal plastic sheet! He then said it would cost 180 euros, I said no and that I would pay his arriving charges of 35. He said that I also have to pay cancellation charges which was clearly mentioned as 0 on the phone call.
He finally said he would do it for 120 all inclusive. He couldn't slide it properly and had to call the real locksmith and ask for directions!!!!! All he did was slide a card around the door. And then asked me for 150 after agreeing to 120!! SCAM SCAM SCAM!!!!!!

Instead go for Slotenmakemk, it is 67 euros flat. And no headaches.

2 June 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company

This company is unethical and my experience was exceptionally poor. They get negative reviews removed from other sites: I'm hoping that TrustPilot is ethical enough to not remove reviews.
I locked myself out of my apartment, and I called their call centre. It was winter and very cold. They said they would arrive within 30 minutes: they did not. Kept calling and they kept saying they would arrive. They ended up being very late.
The locksmith they sent couldn't get my door open, and ended up damaging my door. He did install a new lock, but the work was incredibly shoddy: the door wasn't secure. He would not leave until I paid him, so I figured I would pay the huge bill and get him out, then deal with it later. A reputable company would take one look and sort it out, surely.
I tried to contact them to get them to make it right, and they said they would, but never did. They kept me waiting for over a week with a door that wasn't secured properly, then got upset when I asked them to deal with it promtly. Absolutely unbelievable that this behaviour is legal in this country.
I ended up having to replace the lock and fix the door at my own expense.
Edited to respond to their response: they had multiple opportunities to fix this situation, and they chose not to. I had to fix it on my own: I am a woman living alone and it wasn't safe to live in a home with an unsecured door. They chose not to take any action.

12 May 2022
Unprompted review
SlotenmakerSnel logo

Reply from SlotenmakerSnel

Dear Alexandra,

Thank you for taking the time to provide us with this review.

We are very sorry to hear that you have experienced this service in this way. Customer satisfaction is our guarantee.

We would like to work with you on a suitable solution. You can contact us by mail so we can handle your complaint.


With kind regards,

Team Slotenmaker Snel

Rated 1 out of 5 stars

500 euros rip-off - unethical

Attention: If the invoice looks like a rip-off, do not pay it on the spot! It says:
"Bij betaling bent u akkoord gegaan met de bovengenoemde prijzen en werkzaamheden."

I guess what they do is still legal, but certainly not ethical.
My backpack was stolen on a Sunday evening, and along with it my apartment keys. Needed to get in my place, so called SlotenmakerSnel.
Over the phone they said the service starts from 90-120 euros without BTW and it can go up depending on the situation. Well, it went higher, way higher. The agent arrived in 45 minutes.

The guy said I have "a good lock", there is no other way, but to drill. He said it'd be 250 euros in total... I accepted it.
Then it turned out that a new lock is not in the price. He offered to give some "high quality" lock for 110 euros. Since I couldn't leave the door without a lock, I had to go with it as well.
The model he installed, DOM Plura (with 3 keys) looks like it costs 20 euros in total.

Then the invoice came. First of all, he didn't mention that these prices would be without BTW, even then, these didn't conform to what he previously said... and the cost for that lock is just ridiculous.

I feel I've been ripped off, and taken advantage of, because I was in a situation that I had no other way out.

I understand that emergency service on a Sunday night is not cheap, however I certainly wouldn't expect it to be 496 euros. I have not had other choice but to pay, given the circumstances.

I reached out to their customer service, their answer was that there is nothing wrong with the invoice and that I've accepted the terms by paying it!

31 August 2021
Unprompted review
Show reviews in all languages. (280 reviews)

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