SLK Mobility Reviews 197

I bought a new mobility scooter battery via Amazon to replace an old battery no longer holding charge. It was delivered and on opening the box I found it covered in thick dust. After cleaning it I tried to charge it, but it would not work. I called a mobility scooter repair company to check it and they found it was wired incorrectly and the battery casing was cracked. The battery wiring error had blown the fuse in my charger and damaged my scooter electrics. Do not buy from this company, as they also refused a refund or return.

Bought a used mobility scooter with new guarantees on slk 50 ah batteries for £550. I thought I had a good deal until I found out what slk batteries are like. Their guarantee is not worth the toilet paper it is written on. They do not honour their guarantee promises I should have read the reviews first. Absolute scam company. Its right what people say, you only get what you've paid for, lessons to be learned.

Super fast delivery and efficient handling of my order

easy to navigate website which enabled me to be confident I had ordered the correct batteries. fast delivery with excellent customer service , and competitive prices . highly recommended

Batteries arrived quickly were easy to fit with help and are doing just great . Will use again.

Shop around online .
You were reasonable priced.
Ordered online.
Was delivered in a few days.
All good.
Will recommend you.

Recieved what was ordered and time of delivery was speedy happy with purchase😊

Good price and exceptional delivery service next day at no extra cost

Very competetive prices,mobilty vat exempt. Express delivery, arrived when stated, Excellent service through out.

what a difference a day makes whoever was dealing with my concern on my batteries was not very sympathetic to his customers but lady come back to work in the office with been away and took up my case straight away she phoned me apologise for the service I got and the very next day she sent me a brand new set of batteries Bless her I like to thank her and whoever was dealing with me I they send him on a customer's relationship course They're going to thanks again for the good service what propelled in the end and I should deal with this company again I just hope they do a bit of staff training.Over the last few years I've probably had about seven sets of batteries of SLK always been pleased some of lasted a little bit longer than others but all said and done been very good and happy as well I've always gone back to them but after this experience now that's the end of my custom to them I bought 2x50 amp batteries towards the beginning of August so my battery is roughly 7 months old it's 5 months left on the warranty of 12 month warranty I don't use my scooter a lot because I cannot walk or stand so I could only go out on it when someone helps me off my wheelchair onto it and takes me back off it when I get back and put it away so very minimal use I'm maintain the batteries as high as standard as I can I'll follow up all instructions but everyone's instructions wherever you go is always got a different opinion on maintenance and charging of deep cell mobility batteries no two people will give you the same answer, I went to the eye specialist with eye infection last week I did a three mile journey mostly at 8 miles to 6 mph all the way I was running late for the appointment on the way back I stopped off and did a little bit of shopping in a shopping centre with a few shops when you leave the shopping centre it's caught a long drag of ramp up to the top road to get back onto the main road not a hill just a gradual ramp I only did two yards and I noticed in the car park the scooter was slowing up as soon as I got to the ramp I did about 6 ft and it stopped dead It would not go at all I had to wait 2 hours in the freezing cold and rain to be recovered by family members I contacted SLK as I always buy them for eBay and a great service very fast response no trouble until I had trouble and then it's all downhill to the topic shop they've done a load test on them the battery is not very little use been maintained very well from start to finish of the 7 months one come back at 85%, one come back what I think is the dodgy battery but they say no that's 75% what's not a good reading then now said that they got to come back to me they can't find no fault with the batteries and what I bring them up and they'll pay for carriage so I don't know if it's both ways or just the one way but it's certainly going to hit me in the pocket and also as I've got no faith in the batteries what they're sending back to me after last week's turnout I've also got a full cut and other 165 to 180 lb with another company because I would not buy again because you have not got the warranty service looking after the old people for care it's always the same all the time things go good you're okay when you put your hand out for help it's always not there or all I can say is I'm just about to be an ex customer after probably 8 years of buying from them and I'm sorry but it's the aftercare my son is a technician on jaguar cars sent them a message last night asking him would I could do a good will with some discount or if I was to buy another set of batteries from him they didn't even reply to the message just told me to ring them up as soon as possible and make payments for the carriage so they can return my dodgy batteries back to me and they say there's nothing wrong with them that's all down to a matter of opinion they was not the ones stuck out in the rain and cold for 2 hours waiting to be recovered buyer beware

So easy to order, they were delivered quickly,and the delivery man was so helpful.

Great service and excellent price would definitely recommend also helpful customer support 👍🏻

good quick service, great product

Perfect, items came next day, right batteries, fitted perfectly.
Excellent service.

This is the 2nd time I have had my mobility scooter batteries from SLK mobility.
Great price! and fast delivery.
Will use again next time I need new batterys

Good customer service, Good advice

Ordered 12 volt 33 amp batteries for electric wheelchair in November, almost immediately they started to decline, absolutely rubbish,don't buy slk batteries

bought 50ah batteries only lasted 5 miles and had to recharge sent them back slk say nothing wrong and charged me £30 to get the rubbish back.. i think they are selling old batteries they just clean them up and sell them as new DO NOT BUY FROM SLK JUST RUBBISH