SlipDoctors UK Reviews 

224
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The order was delivered very quickly. The product was easy to put on and it has revolutionised our shower and you can’t see the product in the shower and it feels very safe. We are so pleased going... See more

Rated 5 out of 5 stars

We had slipping issues with our parents and visitors in the shower of our guest room. It was very easy for apply 2 coats of the Clear Anti-Slip Spray, and the result has been amazing, with compli... See more

Rated 5 out of 5 stars

Having put a new bath in was horrified to find it was lethal and bathtime became a re enactment of Disney's bambi on ice ! Sent for you product ,applied it and was totally unimpressed with the res... See more

Company replied

Rated 4 out of 5 stars

Went down really easily and coverage was as described allowing 3 coats. My dog is happier on the floor with this coating and hopefully in time will completely overcome his fears, but his wariness has... See more

Company replied

Company details

  1. Flooring Store
  2. also in
  3. Do-it-Yourself Shop
  4. Home Improvement Store
  5. Tile Store

Written by the company

SlipDoctors have been developing and manufacturing anti-slip products for floors, ramps, and stairs for over 14 years. We are dedicated to not only producing top quality non-slip solutions but, at the same time, maintaining an excellent service level. We dedicate ourselves to every customer, small or big, to ensure that the right solution is offered, and the best result is achieved. We care about the safety of our customers and that is why we are continuously striving for excellency. Over the years, many have thought our products were simply gimmicks, but time has proven that they truly work at drastically improving the slip resistance of surfaces. If you ever need assistance with fixing slippery surfaces you know who to contact.


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(224)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Easy to use website, quick to place order and free delivery. Goods arrived quicker than expected, undamaged.

24 February 2021
SlipDoctors UK logo

Reply from SlipDoctors UK

Dear Nick, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

One of the best companies I’ve dealt…

One of the best companies I’ve dealt with in a long time the customer service was superb and although in the end sadly I couldn’t use their product it was refunded without any quibble

23 February 2021
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Reply from SlipDoctors UK

Dear Joanne, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Excellent product but you do need to do…

Excellent product but you do need to do as is says on the tin.

Also I would like to say thank you to the customer service department who are second to none.

I highly recommend using Slip doctors.

23 February 2021
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Reply from SlipDoctors UK

Dear John, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 2 out of 5 stars

Bought slip doctor for my 88 year old…

Bought slip doctor for my 88 year old fathers shower and the bottle is tiny and will only cover a certain section of the shower tray. Very expensive for what you receive. And now need more!

21 February 2021
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Reply from SlipDoctors UK

Dear Georgie, please note that Tub Grip is calculated to cover the average medium to large bath or shower tray. If the area you have is larger than the average, then coverage would need to be considered. If the area is the same as the average, then the only other reason would be that the application’s coating has been done too thick. Each coating needs to be thin and only applied to the relevant areas that would prevent slip and fall accidents. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Thank you for delivering everything so…

Thank you for delivering everything so promptly to me.
As yet the SlipDoctors solution hasn't been applied to my tiles as we had too much rain, however my Handyman has spray washed my tiles inbetween and
hopes for a sunnier day to apply solution.
Regards
Rosi Richardson

20 February 2021
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Reply from SlipDoctors UK

Dear Rosi, thank you for taking the time to review our service. If you require any further assistance do not hesitate to contact us directly. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Finally Have Grippy Stairs

Dane was super helpful and talked me through all the options so I could choose the right product. I have painted stairs and needed a way to make them less slippy. We decided on the Extra Grip paint additive and couldn't be happier. We finally feel safe walking up and down our stairs. Would definitely recommend SlipDoctors!

16 February 2021
Unprompted review
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Reply from SlipDoctors UK

Dear Kierra, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Great after sales service

After a bad start the back up service was as per my rating 5 star. Well done.

9 February 2021
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Reply from SlipDoctors UK

Hi Peter, thanks for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 1 out of 5 stars

I don’t really understand what the…

I don’t really understand what the product offers to slip resistance ?

1 February 2021
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Reply from SlipDoctors UK

Please feel free to contact customer care to discuss the application and understanding of your product. We are always here to help. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Great service

Great service. Speak to Dane, he is amazingly helpful.

21 January 2021
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Reply from SlipDoctors UK

Hi Sil, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Very effective!!!

17 January 2021
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Reply from SlipDoctors UK

Hi A. Given, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Great product

16 January 2021
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Reply from SlipDoctors UK

Dear Customer, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Great company

Great company, fast delivery 👍🏻

14 January 2021
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Reply from SlipDoctors UK

Hi Phillip, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 1 out of 5 stars

Paid for next day delivery and received…

Paid for next day delivery and received 4 days later.... for the second time. Don’t promise what you cannot deliver

20 December 2020
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Reply from SlipDoctors UK

Hi Richard, we see you have ordered multiple times with us, and so we sincerely thank you for your business. We are sorry to hear that the courier has not upheld the delivery promise. We closely monitor their performance and normally during the year they manage to get the next day delivery done at a 98% completion rate. It appears as it gets closer to the festive season, they have been struggling to maintain this. Understand this is a service we also pay for so when they do not perform as they should it is just as frustrating for us as it is for you. We have already asked the accounts department to refund your next day delivery fees which will be processed today. If you require another next day delivery order during the festive season please contact us on info@slipdoctors.co.uk beforehand and we will enquire with the courier as to how likely this will be achieved. As from Jan 2021 everything should go back to normal. Kind Regards, Team SlipDoctors

Rated 4 out of 5 stars

Work as advertised

Work as advertised. Easy to prepare and apply.

16 December 2020
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Reply from SlipDoctors UK

Hi Roy, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Super fast service and excellent…

Super fast service and excellent customer care.
Would highly recommend

8 December 2020
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Reply from SlipDoctors UK

Hi John, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Dane at SD could not have been more…

Dane at SD could not have been more helpful. I had to return my purchase because it was not suitable for my needs and the refund was back in my account in a few days. Great service. Definitely recommend.

4 December 2020
Unprompted review
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Reply from SlipDoctors UK

Hi Mick, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

The whole experience could not have been better

The whole experience could not have been better. From the initial exchange of emails on what to use and the quantity needed to understanding that we had previous issues with a different supplier to the shipment arriving within a week. Response times were incredibly fast to my emails regarding questions to also keeping me informed as to when it was being shipped and expected arrival. Great job!

4 December 2020
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Reply from SlipDoctors UK

Hi Mark, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Very effective

Very effective. Slight lightening of finish but better than injuring oneself

1 December 2020
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Reply from SlipDoctors UK

Hi Kenneth, thank you for taking the time to leave a review. Kind Regards, Team SlipDoctors

Rated 5 out of 5 stars

Their customer service is…outstanding!

Their customer service is outstanding....I have a tiled floor with a couple of different textures, not a clue what to use...gave SlipDoctors a call, someone took a message and said someone would call me back and they did and gave some very sound advice. You know when you just find a company that you would recommend just on that one call - well this is one of those companies, well done SlipDoctors.

30 November 2020
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Reply from SlipDoctors UK

Hi Jacky, thank you for taking the time to review our service. Kind Regards, Team SlipDoctors

Rated 1 out of 5 stars

Not happy at all.

Bought 2 tins of the clear anti slip paint back in july. Thought it really expensive for wbat it was but went foe it.
As i didnt know how to aplly it myself. Got a good tradesman friend if mine to apply the 2 coats.
Have been happy for a while but now its turned the floor white and its peeling all over.

Send a message to the supplier and git no responce.

Save your money i for 1 won't be using it again. Really unhappy.

26 November 2020
Unprompted review
SlipDoctors UK logo

Reply from SlipDoctors UK

Hi Paul, sorry to hear about the issues you are having with the coating. It sounds as though moisture has been trapped underneath but we would be happy to help you figure out the problem. Keep in mind that coating is backed by a 2-year manufacturers warranty and so we will sort out any issues. After speaking with the customer service team, they say they have never received an email from you or call regarding the problem. Can you confirm if you sent an email to info@slipdoctors.co.uk? We have asked Customer Service to reach out to you to sort out the issue. Kind Regards, Team SlipDoctors

Update: Hi Paul, in addition to the above please note that Customer Service sent you an email at 15h37 yesterday to resolve your issue. Feel to get back to us when you have time. Team SlipDoctors

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