Sleepstyle Reviews 

522
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as first-class, well-made, and surpassing expectations. Many people highlight the excellent service received, with staff members frequently mentioned for their helpfulness, prompt replies, and efficient communication throughout the ordering process. Reviewers also appreciate the prompt delivery service, noting that items arrived on time and were securely packaged to prevent damage. The company's ability to offer custom-made products, provide helpful fabric samples, and maintain great communication contributes to a very positive overall customer journey. However, some customers mentioned that the delivery company was a bit disorganized, though issues were ultimately resolved.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the excellent quality and beautiful... See more

Quality

Customers consistently report high satisfaction with product quality, describing items as superb, excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt attention and... See more

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals like a staff member... See more

Service

People report positive experiences with service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered swatches to help me choose colours, samples that came were a very good size and helped me to make a choice,also came quite quickly. Ordered single headboard and was delivered today 21st novemb... See more

Rated 5 out of 5 stars

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... See more

Rated 5 out of 5 stars

We had excellent service from sleepstyle and especially Ashley who was very helpful and prompt in her replies. Product was delivered as promised and was very safely packaged to minimise any chance o... See more

Rated 5 out of 5 stars

Sent for samples as I wanted the tower floor standing headboard which is made of two separate colours. The samples were a good size and I was able to choose my required colours. The headboard was mad... See more


Company details

  1. Furniture Manufacturer
  2. Bed Shop
  3. Bedroom Furniture Store

Written by the company

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Contact info

4.9

Excellent

TrustScore 5 out of 5

522 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(522)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent bench and first class customer service

Cannot speak highly enough of Sleepstyle and especially Ashley who answered all my questions very promptly, looked at customising the bench to my needs and kept me up to date at every stage. Excellent that I could order free colour swatches which arrived promptly and the Chloe Bench looks lovely at the end of my bed. Thank you Ashley for your great customer service, it was very much appreciated

23 March 2024
Rated 5 out of 5 stars

Long awaited Headboard

Very professional, caring staff. Good explanations given re delivery and setting up of the headboard. Highly recommend.
Beautiful buttoned headboard. Carefully wrapped for protection. Delivered when stated.
Headboard is now a focal point in my bedroom.

9 January 2024
Rated 4 out of 5 stars

Well made

Lovely material, looks well made. Just slightly wary of giving 5 stars until our teenagers have sat on it occasionally, as we are using it as a coffee table/footstool/occasional seating.

27 December 2023
Rated 5 out of 5 stars

Chesterfield footstool

Just taken delivery of my bespoke footstool/coffee table from Sleepstyle. Excellent communication/advice from Ashley. Even a £30 discount from my order. Such a speedy delivery service too. Would highly recommend Sleepstyle Ltd.

24 January 2024
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Hi Ged, Thank you for your lovely review and we are happy to hear you had a positive experience at Sleepstyle!

Rated 5 out of 5 stars

We ordered a mattress for the spare…

We ordered a mattress for the spare room, I had reservations about ordering online without being able to test the mattress, but my worries were unfounded. The mattress we ordered is extremely comfortable, so much so my partner may move in to the spare room! And the delivery was super quick.

17 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Miss Brown, We are incredibly grateful that you took the time out to leave us a 5-Star review!

Rated 5 out of 5 stars

Beautiful headboard and excellent…

Beautiful headboard and excellent customer service.

13 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Jono, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

Great service.

I have only ordered swatches so far, but they sent all the ones I wanted to look at without charge and quickly. Based on that when I decide on a fabric I will be ordering a bed from them.

7 November 2023
Sleepstyle logo

Reply from Sleepstyle

Thanks so much for sharing your experience with us. We hope to see you soon!

Rated 5 out of 5 stars

Lovely headboard

Lovely headboard, really useful to be able to get fabric swatches before ordering to check colour and finish. Headboard was really well packaged and looks great.

6 November 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Sarah, thank you for your lovely review and we are happy to hear you had a positive experience at Sleepstyle!

Rated 5 out of 5 stars

Solar Floorstanding Headboard

Lovely headboard in mystic oyster. Well made and delivered on time. Would definitely recommend.

23 October 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Georgina, thanks for your recommendation, we are so pleased that you chose Sleepstyle!

Rated 5 out of 5 stars

Fantastic quality headboard

Fantastic quality headboard. Ordering and delivery seamless. Would definitely recommend. Thanks.

23 October 2023
Sleepstyle logo

Reply from Sleepstyle

Your kind words are much appreciated Jennifer, thank you for sharing!

Rated 5 out of 5 stars

Easy to order

Easy to order, loads of choice, great colour swatch options too. Great value and quick delivery. Super impressed and really happy with the footstool

1 September 2023
Sleepstyle logo

Reply from Sleepstyle

Hi Jennifer, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Absolutely over the moon…

Absolutely over the moon with the headboard I ordered. Fantastic customer service the whole way through, from ordering fabric swatches, to ordering the headboard, to delivery. Ashley was extremely helpful and couldn’t do enough.
I had been looking for a head board for a while and I am so pleased I found SleepStyle, the headboard is exactly what I wanted for a really reasonable price and I wasn’t disappointed with the quality either, really well made and looks a lot more expensive than it was. Thank you, I will be recommending you!!

28 September 2023
Unprompted review
Sleepstyle logo

Reply from Sleepstyle

Hey Clair, Wow thank you so much for leaving a fantastic review for us!
We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!
Please don't hesitate to contact myself or our friendly team if we can help you with anything at all!

Rated 5 out of 5 stars

Great service and product

Fantastic product and great communication. Would highly recommend to anyone!

29 August 2023
Sleepstyle logo

Reply from Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Laura. We are lucky to have amazing customers like you.l!

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