Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service... See more
Company replied
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See what reviewers are saying
I ordered a Transcend 3 Mini CPAP for travel. Ordering and confirmation of RX was uncomplicated and order arrived well packaged, undamaged, on time with free UPS delivery. Follow up questions I had... See more
My sleep doc recommends changing the CPAP filters once a week, and it is easiest just to get them through you than to argue with my local Medicare approved CPAP supplies provider, which supplies half... See more
I had the previous version of this gear and lasted me for a long while. The new gear really allows you to sleep not only on your back but on the sides as well, as the lateral tubes are stronger (witho... See more
Company details
Information provided by various external sources
At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Contact info
900 SW Fifth Ave, Ste 1825, 97204, Portland, United States
- (800) 506-6904
- sales@sleepdirect.com
- sleepdirect.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My sister's convinced me to buy
My 2 sister's bought this product last year and so I finally bought one. Love it doesn't leave me questioning if my machine and mask are clean. Works great
18 April 2021
everthing was great!
18 April 2021
I have tried to call your number and it…
I have tried to call your number and it automatically hangs up on you. I got my so clean And have no problem with it except for I cannot find paperwork to do the rebate that I was told I would get it, I have tried to call but cannot get anyone to answer. Please send me information to get my $50 rebate that I was told I would get when I ordered the so clean machine.
Thank you
Theresa Agee
16 April 2021
Reply from SleepDirect.com
Hi Theresa - I'm sorry if our phone system was having issues. It should be all straightened out by now. On the SoClean rebate, that is a program that SoClean is sponsoring, so you will want to reach out to them at 866-501-3705.
Excellent customer service. Fast shipping and good price.
Great company and easy to work with. Fair pricing and good products.
15 April 2021
I was very pleased with the care and…
I was very pleased with the care and attention to my needs. I received my order in record time. Customer service is most helpful, courteous and attentive to their customers and their needs. I highly recommend...5 gold stars!
15 April 2021
SleepDirect.com shipped my SoClean unit quickly.
SleepDirect.com shipped my SoClean unit and adapter very quickly. Packaging was adequate and safe. Delivered exactly what was advertised and expected. This is my first purchase from them and I expect more in the future.
12 April 2021
So far so good
So far so good. Item working well on timer. Very little after odor of ozone.
12 April 2021
The sales people are on the amazing…
The sales people are on the amazing they know how to service the individual customer they get the product out immediately package neatly couldn't be happier they have a question they call you get clarification and fulfill the order quickly
11 April 2021
Transcend 3 Mini CPAP order
I ordered a Transcend 3 Mini CPAP for travel. Ordering and confirmation of RX was uncomplicated and order arrived well packaged, undamaged, on time with free UPS delivery. Follow up questions I had were answered quickly and completely. I will definately utilize Sleep Direct for supplies when needed.
10 April 2021
Quick and very efficient service
Quick and very efficient service. I always order from them for all my CPAP supplies
10 April 2021
I've had two orders so far and both…
I've had two orders so far and both were deliverd in fine shape and on schedule. Good products, great service, and a fair price!
9 April 2021
Product came earlier than expected and…
Product came earlier than expected and of great quality. I rely on these masks for sleep at night and it is very comfortable and affordable.
8 April 2021
Found it easy to order and my order…
Found it easy to order and my order came quickly! No problems with the order.
6 April 2021
Product I ordered came very quickly.
5 April 2021
Perfect!
I cannot articulate in words how thrilled I am with my overall experience with sleepdirect. I ordered on a whim over the weekend and somehow it was in my mailbox Monday morning and I live in an extremely rural area. All the equipment was perfect and as advertised and the speed in which I received my equipment was ridiculously fast. Will 100% order with them exclusively from now on it this is what I can expect. I will also be recommending them to anyone that might need their services.
5 April 2021
Very satisfied with service and product.
4 April 2021
It was easy to order my filter refills…
It was easy to order my filter refills and got them very quickly. Thank you for your service.
4 April 2021
Easy
Easy to order and it was delivered fast. Easy to set up too! Works just like advertised.
4 April 2021
Everything was fine
4 April 2021
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