slashop.com Reviews 

304
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were unhappy with their experience overall. Many buyers expressed significant frustration regarding delayed shipments that took weeks to arrive, alongside a difficult, unresponsive, and complicated return procedure. Furthermore, consumers frequently criticized the expensive prices for items they considered to be of cheap quality, poorly manufactured, and completely different from what was advertised online. Some reviewers were happy with the soft and comfortable fabrics that successfully kept unwanted pet hair away from their living room furniture. A few people also noted that certain covers looked very stylish, fit nicely on their couches, and arrived promptly with helpful shipping updates.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance, as opinions on these items are... See more

Quality

Customers had ambiguous experiences with quality, as reviewers reported receiving thin, poorly stitched... See more

Return policy

Reviewers express deep dissatisfaction regarding the return policy, frequently highlighting that requests are... See more

Order

People report negative experiences with order, noting that delivery takes weeks, items arrive late or... See more

Price

Users describe negative interactions with price, noting that the items are way overpriced for the poor... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I read a 4-year-old post that Slashop is a complete scam and figured a company that's been in business this long couldn't be. I was wrong. Beware, you have to "request a return" with a long questionna... See more

Company replied

Rated 2 out of 5 stars

Is definitely as pictured but not pet friendly, i have only had for a week and my pet has pulled threads everywhere and i do understand that the selling point is hair repellent fabric but if my pet is... See more

Company replied

Rated 3 out of 5 stars

We ordered two sofa covers from here primarily to protect our couch against our dogs. We specifically ordered one labeled “pet-friendly.” Within two days of having the cover on, the threads are alread... See more

Company replied

Rated 1 out of 5 stars

Very long shipping delay with poor communication. But the products are simply not pet proof as advertised. My cats LOVE to scratch their pet safe slipcovers and after just a few days the slipcovers lo... See more

Company replied


Company details

  1. Bedding Store

Written by the company

At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.


Contact info

2.2

Poor

TrustScore 2 out of 5

304 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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2.2

All reviews

(304)

117 reviews in the last 12 months

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Rated 3 out of 5 stars

I finally received my sofa covers after…

I finally received my sofa covers after 24 days from my order. Yes, they are of Chinese production & in polyester, but they are pretty and look like represented in the pictures. I must say, if I could go back, I wouldn't buy them again as they really are very expensive for their quality. Anyway, thank you.

20 October 2025
Unprompted review
slashop.com logo

Reply from slashop.com

Thank you for your honest feedback. We’re glad to hear that your sofa covers arrived safely and match the pictures.

We understand your concerns regarding the price and quality, and we truly appreciate your thoughts — they help us improve our products and service. We hope that despite this, the covers can still bring some comfort and style to your home.

Thank you again for your purchase and for sharing your experience.

Rated 5 out of 5 stars

Good quality!

I ordered several bed covers because I needed to see how they looked in my space. Two things had to be returned--not for any fault with the items, they just didn't work for me. So I am in the process of returning them. I can't comment as yet how that will turn out, but I hope there aren't any issues. Anyway, the item that I kept is lovely and of very good quality. It looks just like the picture in the advertisement and I am very pleased with it.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Love the sheet set

Love the sheet set, i have 3 dogs and a cat, i can still see furs but it doesn’t dig inside the sheets which is great. I have a GSD, Mixed breed, and a poodle. Enough fur to fill my whole bedroom of hair, this sheets help a lot to repel hair.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

It cheap made covers not even close…

It cheap made covers not even close looks as on picture. Received with cut hole in the middle, smell terrible and it’s shipped from china.

3 October 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We’re very sorry to hear about your experience. That’s certainly not the quality we want for our customers. Please rest assured this is not typical of our products.

We’d love to help make this right — could you please contact us at contact@slashop.com
with your order number and a photo of the issue? We’ll review it immediately and arrange a replacement or full refund based on your preference.

Thank you for bringing this to our attention — we truly want to resolve this for you as quickly as possible.

Rated 1 out of 5 stars

SCAM

SCAM. DO NOT PURCHASE ANYTHING FROM THEM. I ordered 2 water proof blankets. Within 24 hours of receiving I tested both blankets neither were waterproof at all. I requested a refund. Its been 5 days of them saying its approved and they will not send the shipping label. Ive sent 5 emails requesting the shipping label and they just say its approved to print out shipping label. Its not in my spam. It was never sent. Send the shipping label.

1 October 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We’re very sorry for the experience you’ve had, and we completely understand your frustration. We’re happy to assist you with your return and refund.

Once a return request is approved, the return instructions and shipping label are automatically sent to the email address used when placing the order.

If you haven’t received it, please check whether the email you used to place the order is different from your regular contact email, as this could be the reason.

Alternatively, you can contact us directly at contact@slashop.com
and provide your order number and full name. We’ll gladly resend the return label and make sure the issue is resolved as soon as possible.

Rated 1 out of 5 stars

This is a scam shop

This is a scam shop. I ordered a sofa cover, I wanted to send it back, eveyrthing still in the original vacuum plastic packaging, because you could see the ridicolous quality. I had chosen the cover with leppards and they looked hideous. I got approved to return, which was followed by weeks and weeks of interactions with the custumer service sending false return adresses and when asked for the correct one, they would just play dumb and make me explain "my problem" until I went grey. Now they stopped answering me.

Don`t buy from this!!

29 September 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We are very sorry to hear about your experience and truly understand your frustration.

After receiving your emails and return request, we have been actively assisting you with the process. Once your return was approved, we sent you the return instructions along with the correct return address. We can confirm that the address provided is accurate and valid — other customers have successfully returned their items to the same address.

You have mentioned that there is an issue with the address, but we have not received details explaining what the specific problem is. We would be more than happy to help you complete the return smoothly once we understand your concern. Please rest assured that the address we provided is correct.

Rated 5 out of 5 stars

Great Couch Covers

I was very happy with the 2 couch covers I purchased. One is white and furry & shaped like a sheep skin, the other is the same, but is chenille. Both are nice in appearance, non-skid, and my pup likes being on them. I was pleased with how fast they arrived (a little over a week). I would recommend these covers and this company.

21 September 2025
Unprompted review
Rated 1 out of 5 stars

The products are not at all as…

The products are not at all as advertised. I ordered a sofa cover and it is just a flat piece of material printed with the design, which looks nothing like the peoduct on their website. I am trying to rerurn the product but they refuse to communicate. The shop is a SCAM. Do NOT do business with this shop as you will be taken advantage of.

12 September 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We apologize for any confusion or inconvenience. As soon as we received your email message, we promptly approved your return request and provided you with the relevant instructions. Please note that processing a return involves several steps, which may sometimes create a short delay in communication.

We would like to clarify that we never refuse any customer’s right to return a product. We are sorry if our response timing caused any frustration. After you contacted us via email, we approved your return request, and we have now received the returned product and issued your refund.

Rated 5 out of 5 stars

Quality materials

Quality materials, reasonably priced. I love everything I have purchased so far (sheets, throws, blanket, pillow covers). Very happy!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Not quite aqua but pretty

Sheets are amazing! Cooling and pet hair resistant. The only issue is color isn't exactly as I pictured. The aqua breeze is more blue than aqua but will make work

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Horrible quality, misleading, won’t refund my money

Horrible quality. The website is misleading. Nothing is scratch resistant. Cheap, thin fabric. Horrible fit. Now, they won’t take the product back or refund my money!

10 September 2025
Unprompted review
slashop.com logo

Reply from slashop.com

We’re sorry to hear about your experience. We take all feedback seriously and want to clarify a few points. Our website clearly indicates which products are scratch-resistant, and we provide detailed descriptions for each item. We also have a standard return process for eligible items.

If you need further assistance or would like us to check your order, please contact our customer service at our official email and provide your order number. We will help you track the order and resolve any issues.

Rated 1 out of 5 stars

Not Worth the Price

I bought a couch cover and for the price I was expecting a better quality, more durable, fabric. What I received was just a big blanket. It's thin and the animals can easily mess it up. Absolutely not worth $200.

28 August 2025
Unprompted review
slashop.com logo

Reply from slashop.com

Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Our couch covers are designed to be soft and protective, but we understand that the fabric may not suit everyone’s needs.

We truly value your input and will take it into account as we continue to improve our products. If you’d like, our customer service team would be happy to discuss possible solutions or alternatives that might better fit your requirements.

Rated 5 out of 5 stars

Got two kitty beds on sale

Got two kitty beds on sale. I have 5 cats, and comfortable beds are in demand. I put them on top of the pillows on our bed since they all like cushy places to sleep. These are always occupied. Less fur on our pillows. Yay! Hurray! Fabric is smooth, beds well made.

Will be getting more soon@

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Sprinkled Speckled Sofa Cover

I ordered the Sprinkled Speckles Sofa Cover and absolutely love it! It's extremely soft and perfect for what I needed. After I ordered, I was hesitate after reading some reviews, but I couldn't be happier with my purchase. Will order from this company again.

8 August 2025
Unprompted review

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