It is a good app for people who like movies with blood and crime or for people who watch documentaries. Although it is highly praised by the public, it is not as good as I expected. I bought a one-mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to express my satisfaction…
I would like to express my satisfaction with SkyShowtime's customer service. I had an issue with my subscription and decided to contact the support team via chat. The entire process was very smooth and quick. The representative I spoke with was extremely polite and straightforward. The error was fixed remotely without any issues. I am very pleased with the level of service and professionalism that was shown to me. I highly recommend it!
I'm happy about the support
I'm happy about the support, but think it was difficult to find the right mailadresse to address my problem. Once I got through it all went very fast.
Carsten / Hvidovre (DK)
Excellent customer care!!!
They quickly solved the problem I created myself.
Still no support for linux...
The subscription has ended
The subscription has ended
We could not verify your billing information, so we have terminated your subscription.
If you want to start the subscription again, you go into your account and update the payment information.
Greeting
The SkyShowtime team
This has happened several time cause i had 50% of for life. Now it happens every month, i get a new code and they cancell the next month. Guess they dont want me as a customor ever. Than god there are still pirate sites... FØKK YOU SKYSHOWTIME
JOB DONE
The solution has come fast , but i was at list suprised by the problem , because i paid a month agow the 6 month package.
Thank you anyway !
You lied.
You lied.. i was told that all of the content CBS had on their platform you will have as well.. how come you only have 6 seasons then of NCIS?.. i was promised you had all the same content liars
Liers in support making up reasons to end the call
Liers in support making up contradictional stories. Incompetence at the lowest level. I had constructive information but the guy: Herwinderjeet just wasted my time but didn't provide any solutions.
He said they tested an identical TV as i had during the call and they couldn't find any problems. They told me to consult philips for support on their app.
I want Shyshowmedia to contact me but it is impossible to reach them, only to the incompetent people in the chat... This is the worst customer support, ever!
Paid subscription, still advertisement
Absolutely ridiculous that you pay for this service, but still get advertising!!
Good content, terrible service
Good content, but sadly the experience is ruined by non-functioning service. *Every single time* I sign up, I end up having to deal with "Ooops.. something went wrong" screens instead of enjoying the series. Changing browsers doesn't help, neither does clearing the cache. Want to contact Customer Support? -- tough luck, the website doesn't work either, you go through a tree of options and at the end the "Contact Us" field is a pure text field, with no link attached.
Problem with the subtitles
I experienced a problem with the subtitles. I wrote to the support team on Saturday night and, the next day, I received the feedback based on which the problem was solved! Honestly, they exceeded my expectations. Bravo!
Very good and helpful and understanding…
Very good and helpful and understanding 👍
A service with a lot and very serious deficiencies
First Skyshowtime doesn't play shows on Linux PCs BUT they don't tell you that when you are getting (and paying) a subscription through your Linux device.
Second, if you try to login to your account to manage it in a country in which Skyshowtime is not available to play movies, you are NOT able even to manage your account... Why?
Third, once you have cancelled your subscription, it is impossible to remove your profile and payment data, hence, your data will be there susceptible to be hacked in the future...
My subscription has been cancelled
My subscription has been cancelled, most likely due to an error. I didn't cancel it. I called the customer relations service and the solution came very quickly and professionally. The operator was extremely understanding, attentive and proactive. I would like to thank them for that.
Multilanguage
I spoke in polish and english, Sachin was very friendly and helpfull
Worst customer support ever.
Worst customer support ever.
Can't watch on TV. It's canceled.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








