SkyRefund Reviews 3,619

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and stress-free, often highlighting the minimal effort required on their part. Many people were pleasantly surprised by the quick and successful refunds, appreciating the clear communication and updates throughout the process. The user experience is frequently described as seamless and efficient, with many consumers recommending the company for its professionalism and ability to secure compensation. However, some customers also noted issues with response times and claim processing, with a few reviewers mentioning long waits or a lack of feedback. A small number of people expressed dissatisfaction with claims being rejected or unexpected deductions from their compensation.

What people talk about most

Refund

People report positive experiences with refund, often praising the ease of the process and the successful... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast, efficient, and... See more

Claim

Reviewers highlight ambiguous aspects of claim. Some customers report positive experiences, with claims being... See more

Response time

Users describe ambiguous interactions with response time. While some customers appreciated quick responses,... See more

User experience

Customers generally report a positive user experience, highlighting the ease of use and streamlined... See more

Based on these reviews

Rated 5 out of 5 stars

I loved that after providing all the necessary information and documents I wasn’t stressed with a lot of back and forth. I almost even forgot I had submitted a claim and was so pleased to wake up to a... See more

Company replied

Rated 5 out of 5 stars

We're very impressed with the SkyRefund Team. It's the first time we've used their services. They did a great job, without getting us involved, so the compensation was received and it was absolutely s... See more

Company replied

Rated 5 out of 5 stars

I was very sceptical about using SkyRefund but they absolutely delivered. They required a minimum of information and paperwork from me and took care of everything. They secured what I thought was a... See more

Company replied

Rated 5 out of 5 stars

This is my first experience with Sky Refund due to a cancelled flight. I have not had too much expectation but decided to try. And I was nicely surprised when I got refund credited quickly ! The re... See more

Company replied


Company details

  1. Legal Services

Written by the company

Your flight was delayed, cancelled or overbooked? SkyRefund helps you claim your rightful compensation. Our mission is to empower air passengers worldwide and help them exercise their rights. With nearly a decade of experience in aviation law, we’ve helped thousands of travelers across the globe to get the compensation they’re owed. Thanks to our network of legal experts and collaboration with airlines and regulatory bodies, we can handle claims from anywhere in the world—quickly, efficiently, and with proven results. We make the process simple and stress-free, so you don’t have to deal with airlines or complex regulations on your own. Best of all, there’s no fee unless we win your case.

Our Company Values

No Win, No Fee & Transparency

✅ Free compensation checker ✅ Less than 3 minutes to file a claim ✅ No win, no fee only ✅ 8+ years experience ✅ Trusted by 1M users ✅ 98% success rate

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Screw KLM and Emirates go Skyrefund!

KLM and emirates screwed me over bad and refused to pay out my money. Skyrefund saved me and had a simple process to send out the money via Revolut.

5 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Willhelm,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

On three weeks my whole case was done

On three weeks my whole case was done. Excellent cooperation

13 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Kos ,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

They were very good at keeping us…

They were very good at keeping us informed about the progress, they did all the work fir us, it was stress free.

4 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Irene,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Fast. Efficient. Perfect

Amazing work. The entire claim submission process is smooth with minimal documents and data required. The claim process might last anywhere from a month to 6 months, but rest assured if you are eligible, Skyrefund will make sure you get your refund. Go with Skyrefund no matter what.

4 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Nakul,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Very good and helpful😊

2 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello ,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Am really happy how quick I…Very reliable

Am really happy how quick I received my compassion. It was done ver quick.

3 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Vera,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

First and great experience

This is my first experience with Sky Refund due to a cancelled flight.
I have not had too much expectation but decided to try. And I was nicely surprised when I got refund credited quickly !
The request is suite easy and straight forward and thé communication is fluide.
Many thanks !

2 March 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Olga,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied

28 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Feli,

Many thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Quick and easy.

Quick, easy and simple process. Money returned in less than two weeks, highly recommended.

23 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Leighton,

Sincere thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

Easy to use

Easy to use, great correspondence and communication! Quick, efficient and compensation received!

25 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello James,

Sincere thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Great communication

Great communication, straight forward process

27 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Paul,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

It is good

It is good, and useful

24 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Nidhi,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

I was not expecting it to be this fast

I was not expecting it to be this fast, i think its only been a couple of weeks since i made my claim

26 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Rick,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

Easy, Low stress

Submitted my info, forgot about it and then 8 months later I got a very nice surprise of a refund. Don't know how much I could have go if I did it myself. But if you can't be bothered to do it yourself/don't care too much about the refund it's a very easy service to use. I mainly put it in just because I didn't want the airline to keep all the money for a terrible service to be honest.

26 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello ,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Too much snow

I am confident that if I had not used your service and tried on my own to get the refund directly from airflight company , I would not have succeeded.Best regards.
Rene Josse

26 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Brigitte,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Very efficient and quick!

Very efficient and quick!

24 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Henry,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Super fast

Super fast. I really appreciate SkyRefund. The compensation is in my account less than 10 days.

25 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Osman,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Exceptional Service

This was my second time claiming with SkyRefund. The service is exceptional.

24 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Saadullah,

Thanks for the positive feedback and your continued trust in SkyRefund. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Good

Easy way you ask for a claim in the website. Good communication via mail. Fast payment after confirmation.

24 February 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Caroline,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

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