SkipTheDishes Reviews 8,213

Rating should be zero stars. I placed a $33.60 food order, including a 15% tip, and the order was not delivered. It was a simple order from Chipotle, to a house that was extremely easy to find. We never received any delivery confirmation, just a survey to rate the driver.
Despite multiple attempts to communicate with customer service, Skip The Dishes refused to refund my money. There was no way to speak to an actual agent - only chat bots and email. I received an email saying that due to the high number of refund requests made they would not acknowledge my refund or communicate any further about the issue. I made one request for one refund, period.
So essentially the driver stole our order and we are on the hook for paying for it. This is just unacceptable, and the customer service I received was absolutely terrible. Do not use Skip The Dishes.

Highway robbery, 90% of my order affected cause of them implementing couriers having more than one order at a time so food arrived cold and soggy and only gave me a 50% refund, skip USED to be great now they're absolute thief's

They charged me 29.22 for a bag milk. Lakhwinder (the driver) was asked to cancel the order twice while he was still in the store after said 2 out of 3 of my items were not avail. Customer service promised a full refund then refused to honor it.
Stay clear if this company!!!

Skip the Dishes Canada frauded me $104.78 on March 20 2026
$15 tip to this pos driver deliverer.
He has ONE simple task/ job which requires ZERO brain and STILL he messes it up!
The driver rang my doorbell to say my food was all over the trunk in his car as the bag got wet so he can't deliver me any food.
Skip the Dishes refuses to refund me.
They have lost me as a customer for life and I am giving them bad word of mouth all over the City and internet and BBB etc. Next step is a lawyer [ a friend]

Delivered to wrong house and only credited me half my money

We ordered $103 worth of food...wrong ordered was delivered. Skip would only credit $87 and refused to let me speak with a supervisor. So to reorder cost me $16 more since Skip was difficult even though it's their platform. Garbage customer service and waiting for dinner over an hour late.

If I could give a 1 star, I would. Not only did it take 1.5 hours to get our food, it arrived cold. When tracking, it looks like the driver went the wrong way, then made 2 stops. When he delivered to our door, he didn't even have a thermal bag. Was given a gift card....but I won't use them again!

Awful service very bad delivery drivers don’t take direction at all will never use then again

The worst ever! omg! customer service and the drivers are absolutely insane i’m sorry to say! first of the price is insanely high and ridiculous, secondly, the drivers throw your food to the ground! there’s evidence but they won’t refund you! i’ve had lots of time my food spilled! the customer service do nothing about the negligence of the drivers and their customers food! then the drivers take forever to deliver your food!! your food will arrive cold, soggy just eww! and still no refund even with evidence. i remember i placed something on wal-mart with their app it was thrice the price of playing it directly from walmart! they add taxes and services fee x3 and add extra fee in the items! omg!! these people are terrible. march 14 wasn’t the only date! march 13,12,18! everything i place an order jeez

It is March 17 2026. On January 27 2026 I placed an order with skip the dishes for a product. It went thru twice, so I was charged twice. 1 of the same 2 products was canceled. However of course my money wasn't. I contacted the support online and got someone and gave them the order number. I was given the option of a refund to my credit card or skip points. I chose a refund to my credit card. Well , 3 days ago on March 14th I tried to contact skip once again to inform them that I did not receive a refund. However , the reply was Sorry message and to retry. I tried and tried again. Yesterday on the 16th of March, I sent an email to them. No reply. I sent another contact support and received, Sorry, try again. I tired of the wasted time to get no- where. I'm a senior living off cpp and $29.23 is money that will help with my monthly expenses. It's getting to be that I'm feeling grateful just to receive a delivery with cold food and someone who has a smile but doesn't understand a word of English. I will try to get a response from them in the future, however they will not receive another order from me. There are others or not.

Food came but potatoes were raw and inedible and they also forgot items. I requested a refund and they offered 2 dollars credit which is abysmal customer service. Do not order from these guys they are a scam service.

If I could give 0 stars, I would. This morning I ordered from the Tim Hortons at La Fabrique in Aylmer through the Tim Hortons website. The delivery was done by Skip. I texted the driver my address twice, but he still delivered it to the wrong complex. He just left it at the doorstep without even knocking. What kind of service is that? If someone can’t even read an address properly, they shouldn’t be a delivery driver. They literally have one job. The driver’s name is Antoine from Aylmer, QC.

I truly believe skip needs to be boycotted!!! In sudbury, skip ads up to 50 percent to the original price! And the drivers take multiple orders so 90 percent of the time it’s cold or the wrong order.. ordered burgers and fries for 3 of us and would normally be 51 dollars.
With skip it was 109 dollars with tip. That’s insane and it was so cold we
Could not enjoy anything. And no customer service at all. Skip
Needs to go!! They are all
Similar ( uber/door dash) but customer
Service is way better with them.

I'm so sick of this company. Their drivers CLEARY pick and choose the orders. Your order will be picked up then they drive to the other side of city. I tip well always, but I wish there was an option to change your top afterwards. I didn't tip 20% to watch my food being driven all over the city. Then I get cold food. Just done. I won't ever use them again.

No proper online/support. Order was not properly prepped. No support from chat team.

These guys are thr absolute worst for delivery. It takes them over an hour to get a mcdonalds order delivered. I tried one last time and still the same. Time to move to Uber eats

I ordered food and it made me and my gf very sick. I messaged them where they told me I couldn’t get any refund because of previous refund requests. I literally had never made a refund request before this and had ordered on this account many times. They went ghost when I explained this.

TERRIBLE Costomer service 10 out of 10 Do not recommend.

I would give it a 0 stars if I could. Tried to reset my password after not ordering for a while, and customer service was utterly useless.

I ordered from a near by restaurant, but noticed that the driver went to pick up my delivery and did not move for quite some time, so I contacted them to learn their car broke down. I contacted a rep at Skip The Dishes and requested my order be redone and redelivered, but was told the order was canceled and a credit was issued and that there would be No restitution or compensation for this mistake, just sorry - try again. Not Classy!