Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really easy to use

Really easy to use, uploaded all receipts via the app then went to the desk for the tax place and they scanned it, really helpful and money into the account the next day

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Used Skip tax for Disney paris

Used Skip tax for Disney paris. Was easy to use as long as you follow all the steps when setting account up. Didn't use for other purchases so cannot comment on that part. Scanning machine at Terminal 3 CDG was easy and quick

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy peasy

The app was very simple to use and the refund process very quick and easy. Wish I'd known about it before!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Money saved

Money saved, what’s not to like about that !!Easy to use app & visited customs house at Calais , barcode scanned , refund was received within a couple of days …..

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, bit fiddly to set up but easy to use and obtain a refund from Disney Land Paris expenditure.
Easy to find and use customs terminals at Charles de Gaulle airport . Refund Money in bank account the next day

28 October 2025
Unprompted review
Rated 5 out of 5 stars

It just works

It just works. Received my refund in a day. Generating barcode and having it scanned is easy. You just have to accept and follow its exact instructions (scanning passport, taking selfie etc.)

We mainly bought in Disney Paris so it's very easy and straightforward.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

SkipTax is fab

SkipTax is fab! Especially if flying from CDG after visiting Disneyland Paris. Flew home at 22:00 so validated form just before, money was in my account by the time I woke up the next morning. So easy to use and well worth it.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Simple and straightforward TVA refund

Everything was very straightforward. Good information for sellers creating the invoice. Easy to upload and verify invoices. Quick turnaround in generating barcode which was accepted first time by the Pablo terminal at Calais ferryport. Refund received in account withon 48 hours. Will use again.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I luckily read about SkipTax half way…

I luckily read about SkipTax half way through our Disneyland Paris holiday. It was very easy and straightforward to do. Downloaded the app. Scanned receipts. Remember to ask for SkipTax receipts outside Disney, at the Lego store for example. On leaving Disney I requested a barcode. Found the machines at Le Shuttle and scanned the barcode. All done and very easy. I got £114 back. All for a couple of minutes work.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

So easy to do

So easy to do, download the app, upload your details, scan your receipts, on the way back go to the kiosks, had my refund the next day
!.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Loved the concept

Loved the concept, until the app didn't generate my barcode for a whole day and the support was offline unable to help.
Easy to use app, but on my return day the app glitched (apparently i wasn't the first person complaining about it as told by the French customs) and the support was offline, so i virtually lost 75 euro of tax back.
Code generated 7hours later, when i was already in the UK..
Almost a week later, i still haven't got any response from customer support although i know they'd be unable to do much about the money itself, but at least an apology or an explanation on why the glitch happened would have been more professional than radio silence...
I might try to use the app again next time but will try to generate my code a day BEFORE travelling back home

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use from start to finish

Easy to set up, easy to upload invoices and easy to finalise the whole thing. My receipts were checked at customs but it was very quick and easy and I would definitely recommend to anyone. I managed to get back just under £100 after spending approx 900 euros

28 October 2025
Unprompted review

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