Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tax Free Disneyland Paris

I only use this service when at Disneyland Paris and have found it to be reliable, easy to use and hassle free so far. It is signposted well in CDG airport to get your bar code scanned and the machines seem to be in good working order. I’ve not experienced any problems at the machines so I’m not sure what to do if I needed assistance. It did say on the app for 31.03.26 that the machines wouldn’t be available at CDG airport and it wasn’t very clear if I would still be able to use this service as I needed assistance and a form but I wasn’t sure where to get the form and who I would have to see at the airport. In this scenario I would have missed out on the tax free shopping I believe but luckily the machines were working at the airport. It’s well worth scanning the receipts and trying at the airport anyway. Nothing to loose

31 March 2026
Unprompted review
Rated 4 out of 5 stars

Easy to use and generally very efficient

Once you are used to the system, which isn't complicated. it's easy to load up your invoices. I had one problem when it failed to recognise a good invoice but a quick communication with a human sorted that almost instantly, but in normal working hours. We always travel through Calais, I can never get the pablo machines to work with the barcode but there's normally a surprisingly helpful french customs person who scans the barcode and sorts it. This last time my tax reimbursement was back in my account within 12 hours!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

What a gift this App is!

What a gift this App is! - so easy to use to facilitate the tax refund on purchases. Clear instructions, with good communications via text and email as the process proceeds, plus really fast payment of the tax refund direct to your nominated account. Couldn't be easier!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Very straight forward

Very straight forward, tells you step by step on app. Scan all receipts before heading to airport as takes a wee while for barcode to generate then once have barcode, look for a machine to scan it and once it’s green for validation. You should get your refund in less than 24 hours :) only slight problem I had personally was the machine near the terminal I was going to was out of order, so had to go to a different floor/terminal to do it.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great App, well thought out process. Worked well but relatively unknown by stores

The app worked very well for me when importing receipts. Their partnership with Disneyland Paris makes the process for all Disney receipts easier than any other VAT refund process but adding receipts from stores that work with other VAT refund schemes were often quick to tell me that I was doing it wrong.

A major advantage is that I didn't have to carry around my passport to present it at all stores. The technology is great, the experience will be better when more unaffiliated store staff have heard of it before.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate the App

Easy to navigate the App. Instructions very clear. Used machines in both CDG airport and Le Shuttle terminal - both have been easy to use. Refunds processed quickly.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Thought it was too good to be true!!……

Thought it was too good to be true!!… it really isn’t
Spent a boat load at Disneyland Paris, uploaded all receipts to SkipTax, told me exactly how much I’d get back
Visited a pablo kiosk in LeShuttle terminal
Following day got refunded the tax from all purchases

Absolute brilliant service!… easy to use! And who wouldn’t want money back from purchases!!

Highly recommend and will definitely be using it again when I go Disneyland

Can also be used for most purchases in France as long as you let the store know you need the receipt or invoice paid out to SkipTax

Use it!!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to use

Really easy to use. App user friendly. Uploaded receipts the night before I left France and got the tax refund less than 24 hours after I scanned the barcode. Can't fault

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Really simple app to use

Really simple app to use, and explains it all clearly. Process of getting refund was simple, and efficient and money was processed within 24hours. Great experience

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and stress free

Follow the instructions on the app, which even provide the seller the information they need to fill out the correct invoice in their own language.
Ridiculously easy.
If it's a choice between not claiming back any tax because it's too complicated, or paying Skiptax 20% of the tax recovered, don't hesitate.

21 March 2026
Unprompted review

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