Somebody did an unauthorised online purchase in my name probably with stolen data today 6:00 am Madrid time. Excellent responding time from the enterprise team. Credit card is already cancelled. Th... See more
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See what reviewers are saying
I really appreciated how easy it was to find the right products for my skin type. The website is user-friendly, the product descriptions are clear, and I liked the ingredient transparency. A great j... See more
Doesn’t deserve the one star!!! This company thrives on scamming individuals. Their customer service is disgraceful- the company takes payment from account as a ‘top up’ even when cancelled. Take a ca... See more
You went above and beyond. Thanks so much, membership cancellation is very easy and fast!!
4.1
Great
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Scammers
Scammed into completing a survey for cheap trainers. Was told that $2 would be taken from my account and this would be from 'skinisgreat'. Guess what - no trainers. Instead, money is taken from your account that they won't refund.
29 August 2025
Unprompted review
The company has charged unauthorized…
The company has charged unauthorized and save bank details without prior concern for subscription. Advertising using social media is not genuine one. However when informed the case customer care service replied and it can be considered as a plus point. Should have better customer information system, prior notice and approval from customer before charging subscription fee is a must.
2 September 2025
Unprompted review
Great service
I requested a refund for a subscription that I didn’t mean to subscribe to and they politely refunded me
5 September 2025
Unprompted review
Grace really helped me
Grace really helped me. I was so frustrated about something, but talking to her calmed me down. She’s so cool, patient, and gave me really great, speedy responses.
18 August 2025
Unprompted review
i dont use materials from your site
6 August 2025
Unprompted review
Support was speedy
29 July 2025
Unprompted review
Helpful and quick problem solving
Helpful and quick problem solving, Eugene was helpful.
1 August 2025
Unprompted review
Their answers are fast and provide…
Their answers are fast and provide enough information.
19 July 2025
Unprompted review
Had a small issue
Had a small issue, but support was responsive and resolved it quickly. Thanks.
25 July 2025
Unprompted review
Fake advices
Untrustful they add you in a suscription with a fake announce of a free backpack
19 July 2025
Unprompted review
Communication was good
Communication was good, my case was handled with care.
19 July 2025
Unprompted review
I really appreciated how easy it was to…I really appreciated how easy it was to navigate the website and find products that matched my skin concerns.
I really appreciated how easy it was to find the right products for my skin type. The website is user-friendly, the product descriptions are clear, and I liked the ingredient transparency.
A great job of educating customers about skincare. The detailed product information, how-to guides, and honest ingredient lists help me feel confident about what I’m putting on my skin. Customer service is also responsive and helpful when I have questions.
16 July 2025
Unprompted review
Supported staff
Imani is in touch and helping to resolve the issue. Communication has been clear and consistent — the issue is being handled well. Appreciated!
25 June 2025
Unprompted review
The chat agents were very quick
The chat agents were very quick, very kind by trying to solve my issues.
5 July 2025
Unprompted review
Company doing well helpful and more…
Company doing well helpful and more satisfactory
Regards
27 June 2025
Unprompted review
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