The Skincare & Hair Spa Reviews 

462
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the careful, beautiful packaging, which consistently includes generous product samples alongside lovely handwritten notes. People note that ordering online is extremely smooth and efficient, making it a highly reliable and convenient option for quickly replacing daily beauty items. Some reviewers were happy with the great value and the exceptionally wide range of products available on the online store. Consumers also highlighted the prompt communication, attentive customer support, and seamless tracking updates provided when placing orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as reliable, excellent, and... See more

Service

Customers had positive experiences with service, highlighting a reliable, efficient, and top-class approach.... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive quickly and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting consistently fast delivery times... See more

Staff

Consumers find staff to be a delight to deal with, consistently bringing a personal touch to the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy to discover The Skincare & Hair Spa website, where I can get all my beloved Guinot products a fraction cheaper of what I usually spent. Beautifully packaged with plenty of testers (a huge thank... See more

Rated 5 out of 5 stars

The skincare and hair spa’s on line service is doing everything right and nothing wrong. The response is timely and delivery fast and efficient: plus the addition of sample products is lovely! Mary a... See more

Rated 5 out of 5 stars

I placed an order on Monday and received it by Wednesday morning. An email was sent to inform me of when to expect my order. It was beautifully wrapped with a generous amount of samples enclosed.... See more

Rated 5 out of 5 stars

Love buying my Guinot skincare from The skincare and hair spa .. Mary is efficient and always has a handwritten friendly note inside your order which also arrives brimming with samples .. never disapp... See more


Company details

  1. #1 of 8 best companies in Beauty Supply Store
  2. #1 of 3 best companies in Beauty Salon
  3. #1 of 1 best companies in Day Spa
  4. #1 of 1 best companies in Hair Salon

Written by the company

The Skincare & Hair Spa in Roscommon is Ireland's Favourite Guinot Online Shop. An appointed Guinot Crown Day Spa and Salon, we have been an award-winning Guinot Crown Salon every year since 2000. Choose and buy your favourite Guinot skin care products from our online store. Enjoy the very best in beauty at our Day Spa, and professional hair styling in a safe and hygienic environment at one of Ireland's leading skin care and hair specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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4.9

All reviews

(462)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can never recommend enough

Can never recommend enough, AMAZING as always & so accommodating Mary! 🤗Special ask for a friend’s 40th Birthday 🎁 hand written note addressed to the Birthday Girl with appropriate samples - thank you 🙏 so much you made her day! She was blown away by the special touches, how ye went the extra mile & felt so special 🥰 I think you may have gained a new customer 😉

24 June 2024
Rated 5 out of 5 stars

Fabulous product

Fabulous product, lovely packaging, got some free samples of other products and a beautiful handwritten thank you ❤️

13 June 2024
Rated 5 out of 5 stars

First time but not the last

This was my first time to use The Skincare & Hair Spa and I would not hesitate to use them again.
My order arrived promptly with an extra gift which was very much appreciated.
Thank you.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. I ordered a Guinot cleanser on a Monday and it arrived 2 days later, beautifully packaged - with 2 small sample products and a personalised note. Fantastic experience - I'd highly recommend.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast, efficient and friendly service. Highly recommend Mary and her team for Guinot products and support

5 March 2024
Rated 5 out of 5 stars

Absolutely brilliant service as always.

Absolutely brilliant service as always.
Would recommend to everyone. Mary is so helpful with all her expert advice and is always so knowledgeable about all different products. Always get lovely extras with my order which is really appreciated. Will definitely be purchasing from here in the future.

13 April 2024
Rated 5 out of 5 stars

Fantastic Service

This was my first time ordering with The Skincare and Hair Spa and it definitely won't be the last! I only ordered yesterday and I received my wonderfully wrapped products today! The samples along with my order are very much appreciated and I loved the handwritten thank you. Thank you very much for a great service.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Informed and prompt service

Placed my first order with this company on the 18th and the package arrived on the 19th. Excellent service and I was kept upto date on processing of the order. Excellent example of great customer service!

19 April 2024
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer

Efficiency, speed and professionalism is very impressive. The samples included is very exciting. The gratitude note is very welcome and unusual these days. The presentation box is fitting for a fabulous product. Although I would do without the box in favour of the products being cheaper. But overall, my experience with this company has always been excellent

2 April 2024

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