SJL Insurance Services Reviews 199

Oliver at SJL insurance worked very hard to get me a reduction in my excess and premium for my property, saving me in the region of £550 alone on my annual premium. This is the second time I have used SJL and they are far best insurance broker I have ever used.

It's the first time I needed to buy this specific type of insurance. It was simple to obtain a quote and then Pedro was very helpful and responded quickly to my email queries when I needed a bit of help and clarification regarding the cover provided.

Great experience.

I have a dual need for insurance at home between business and personal. SJL sourced a very competitive quote wtihin 24 hours and we had it live that second day.

Thanks Anna

I had an excellent experience with Adam, he was extremely helpful, patient and went the extra mile,
to help me purchase house Insurance for my mother. He made what I felt was a difficult task, a lot easier and less stressful. When I thanked him for all his help , he simply said it was what he was there to do, what a humble, kind and genuine guy. SJL you are so lucky to have him

I had to purchased home insurance for an unoccupied property following a bereavement. Ryan H helped set up the policy and when I needed to make a change due to an issue with the old insurance Ryan was able to do this with ease. Ryan’s customer service was exceptional, I received call backs and paperwork on time and understanding when I needed to make a change due. SJL are lucky to employ him and I just wish more companies had a Ryan

Adam pulled the rabbit out of the insurance hat a second time for me: holiday let insurance for a listed building on a flood plain that had flooded some years back. He achieved this in a matter of days with quiet efficiency and professionalism.

Having recruited for Mercedes Benz for 25 years I would have snapped Abigail Latham up in a heart beat ! She made what can be a very mundane process, quick easy and really understandable. 5**** for Abbie Ophelia & Simon King

SJL Insurance Services provided us with a swift and efficient service during a challenging time. Adam and Lisa stood out for their professionalism, quickly addressing our needs and securing competitive quotes. While there were minor delays to resolve, the overall experience was commendable. I wouldn’t hesitate to recommend their services. Four stars.

Great expertise whilst trying to insure a property that I had just put in a Family Trust.
Anna Stevens really helped me understand why the premium had changed. She sent me a property valuation link and an initial quotation in minutes. My emails were answered very quickly.
When I telephoned again I spoke with Adam McElroy who was equally professional and fast.

Well done to everyone involved. it's not always about price, it's about service and knowledge - great work!!

Fast and personable! This was the second time Adam was able to arrange a somewhat specialized insurance quote really quickly and efficiently, and helped me through what's often a confusing process! Highly recommend SJL.

A few years ago ( I can’t remember the exact date) I had my tools insured with SJL Insurance. Unfortunately like a lot of traders my van was broken into over night and my petrol tools taken. I was obviously shocked and disappointed but knew that my tools were insured. After informing the insurance company I had feeling that they didn’t believe that I had locked my vehicle, I informed them that the Police said that the thief used a “smart key”- they still didn’t believe me. After about six weeks of waiting and constant phone calls I received a settlement, a fraction of the value of my tools and the whole experience made me ill, I was run down and had Shingles.
Two weeks ago I had to make a claim with Direct Line Insurance and the experience with them was worlds apart, Direct Line were quick to pay me, no haggling, no arguing and completely stress free, this is how a good insurance company should be.

I was directed to SJL Insurance by BIBA following the death of my mother as, despite living in the insured property, I needed specialist insurance which I only discovered 48 hours before the existing policy expired. Adam McElroy was very helpful in explaining the process and providing quotes (and revised quotes once we determined that the buildings cover may be undervalued) and ensuring the property was covered over the weekend until the policy could be finalised today (Monday). Thanks Adam!

Mr Adam McElroy dealt with my problem very efficiently and all was sorted within 24hrs. Our move to a second home had been delayed due to my husbands ill health Allready under considerable stress for this reason we certainly didn't need any futher stress regarding the insurance of the property. Mr McElroy gave us 1st class Service and this review is the least we can do to show our appreciation.

Had a very positive experience with sjl, Oliver Denning was very helpful and communicative and offered a competitive quote

I tcd about 6 days notice that cover w my existing provider was to be increased by 60% so I sought other possibilities. Most said it would take weeks to make a formal offer. Adam at SJL came up with an offer within 24 hrs. A few minor details to sort out but that only took an extra day. Bravo! Adam of SJL who had been recommended to me by BIBA.

I've been a part of a networking group and have had the pleasure of meeting with James Head fortnightly since January 2023.

I am thoroughly impressed with his professionalism, attention to detail, and tenacity in finding niche insurance solutions for various ventures.

James' calm and approachable manner make interactions enjoyable, and his advice has been invaluable to me, especially in securing landlord insurance.

Highly recommend his expertise!

James at SJL went above and beyond getting bespoke insurance sorted out for my new Mobile Laser cleaning business.
Understandably difficult to insure as its such a new technology, indeed I'd tried over 10 other brokers before I hit gold with SJL.
James was keen to understand the business plan and made some great observations.
I will be using again and will recommend highly.

Oliver Denning was very patient and helpful in finding me a good deal for my home and contents insurance with fairly ropey circumstances. I was impressed with his persistence and I’m really happy with the cover that we decided on. I will be using them for my other insurance needs too.

SJL has really gone the extra mile to find suitable buildings insurance for us. We have an unusual situation with working from home. After struggling to find the right package on my own, I was directed to SJL by BIBA. Many thanks for all your hard work!

Have been dealing with SJL for around 6 years.
Great customer service, competitive pricing
Adam always goes out of his way to help