size? Reviews 35,883

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 3,531 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality, often describing items as lovely, comfortable, and looking even better in person. Many appreciate the super fast and reliable delivery service, with purchases arriving quickly and exactly as described. The service is consistently praised for being excellent, with helpful and friendly staff in stores, and a wide selection of products at very good prices. However, some customers experienced issues with their orders, including receiving incorrect items or sizes, and damaged packaging upon delivery. A few also reported problems with delivery companies not ringing doorbells or parcels being left exposed, and some mentioned missing or unreceived items from their orders.

What people talk about most

Product

Users describe positive interactions with product, often praising the great selection, quality, and... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick and fast shipping,... See more

Order

Consumers find order to be ambiguous, with many reporting an easy ordering process, prompt delivery, and good... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and accommodation of the... See more

Price

Customers consistently note positive experiences with price, often finding great deals and favorable pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new trainers are great. Purchasing was very easy. The disappointment came when I found them on the door step. Door bell did not ring as I was in all afternoon. Size consider your reputation when us... See more

Company replied

Rated 5 out of 5 stars

Never bought from here before, but now I'm queationing why. This was one of the best shoe shopping experiences I've ever had. The store assistant Steve was attentive and friendly. He was incredibly he... See more

Company replied

Rated 5 out of 5 stars

Annabelle served me in the evening, her customer service was so great she’s got very good knowledge on trainers and fashion brands! I will be shopping in the size? Meadowhall branch more often for... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Really impressed with these trainers! Super fast delivery and they arrived exactly as described. Lovely quality, comfortable to wear and look even better in person. Great fit and perfect... See more

Company replied


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store

About size?

Written by the company


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About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info


4.1

Great

TrustScore 4 out of 5

36K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Really impressed with these trainers! Super fast delivery and they arrived exactly as described. Lovely quality, comfortable to wear and look even better in person. Great fit and perfect for everyday wear. Very pleased with my purchase and would definitely recommend! 👟💕

15 May 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 4 out of 5 stars

Great price

Great price, fast delivery, minor issue with trainers, quickly resolved but was expecting a little more assistance from Size

24 May 2026
size? logo

Reply from size?

Thanks for the 4 stars.

We appreciate your feedback on our service and hope your next experience will be another positive one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Tripped and fell into the shop on a…

Tripped and fell into the shop on a sunny day, walked out with a pair of 4s.

Matt sorted me out, sound guy.

24 May 2026
Unprompted review
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

good price for top brand

good price for top brand, (fred perry).

25 May 2026
size? logo

Reply from size?

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Trainers as stated and for a great price.

23 April 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Had an issue with Royal Mail losing my…

Had an issue with Royal Mail losing my parcel. Size were so helpful and their customer service support was brilliant. They processed a full refund straight away and dealt with Royal Mail themselves. Excellent service!

25 May 2026
size? logo

Reply from size?

Thanks so much for the 5 star review.

We appreciate your comments and for taking the time to review us here.

Best wishes,
size? Customer Care Team

Rated 4 out of 5 stars

Adidas Trainer Purchase

Easy ordering process, prompt delivery, reasonably well packaged. Only negative was having part of the order cancelled within a few hours of ordering.

24 May 2026
size? logo

Reply from size?

Hi,

Thanks for taking the time to leave us a 4 star review, we appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Zach was great and helped me a lot

Zach was great and helped me a lot. Thank you very much great experience

25 May 2026
Unprompted review
size? logo

Reply from size?

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Excellent service trainers are top…

Excellent service trainers are top quality thanks.

25 May 2026
size? logo

Reply from size?

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Perfect as always fast delivery always…

Perfect as always fast delivery always recommend buying from size

18 May 2026
size? logo

Reply from size?

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 1 out of 5 stars

I did not receive my shoes i have spent…

I did not receive my shoes i have spent £165 on them and they haven't been delivered i have contacted size with 0 response.

25 May 2026
size? logo

Reply from size?

Hello Erin,

I hope you are well, thank you for taking the time to leave your review.

I am sorry to hear of your missing parcel claim, we can understand how frustrating this can be. We have reached out via email o resolve this with you and our internal team.

Kind regards,
Georgia,
size? Customer Care.

Rated 5 out of 5 stars

Thanks Size? A happy chap

Always like Size? Great sponge bob crocs- son a very happy chappy. Quickly delivered and one of the few places that had any left. Thank you!

18 May 2026
size? logo

Reply from size?

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery

25 May 2026
size? logo

Reply from size?

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars
size? logo

Reply from size?

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Size delivered my order to my doorstep…

Size delivered my order to my doorstep all the way from UK to India.
However a little note for the Shipping partner that is DPD from UK and DTDC from India, they damaged the shoe box a little bit, also DTDC charged additional Rs490 for delivering it to my doorstep.
I was worried about my order as i paid 100 Euros + Forex charges in advance….but overall happy with Size as they delivered my order.
Thank you!

25 May 2026
size? logo

Reply from size?

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Always enjoy shopping at Size

Always enjoy shopping at Size. Zach served me today but all the staff are spot on. Nothing too much trouble for any of them.

25 May 2026
Unprompted review
size? logo

Reply from size?

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Happy Customer

Found the website easy to use and got a really good price on my order. Timely shipping so all good.

25 May 2026
size? logo

Reply from size?

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Nice and helpful costumer service.

Nice and helpful costumer service.

31 July 2025
size? logo

Reply from size?

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

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