SIXT Ireland Reviews 

850
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and efficient service, making interactions pleasant and smooth. The pick-up and drop-off processes are frequently highlighted as fast, professional, and hassle-free. Many people also appreciate receiving cars in good condition, contributing to a positive overall rental experience. However, some people were dissatisfied with the product, reporting vehicles that were not roadworthy due to bald tires or cars in poor condition. Additionally, a few customers mentioned issues with unexpected price changes upon pickup, high charges for tire punctures, or delays in deposit release.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting efficient and friendly staff who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

People report ambiguous experiences with the product, with many reviewers praising the cars as fantastic, in... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected and high charges, such as a... See more

Location

Consumers find location to be ambiguous, with some reporting smooth experiences at Dublin Airport and city... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and helpful staff at their Dublin city centre office. The pickup and drop off process went quite smooth and communication was good at all times. I had a flat tyre during my trip in Irela... See more

Rated 5 out of 5 stars

Just a fantastic experience with the staff at the Sixt desk, nothing is too much trouble with Elaine Ritchie eion and Pete who makes sure you get the car you require and at an affordable price over th... See more

Rated 5 out of 5 stars

Would just like to review the Cork airport Sixt staff and service that is Sixt Cork airport. With Pete and Ritchie, Elaine and Eion, the service, assistance and responsive staff that make you feel so... See more

Rated 5 out of 5 stars

We had a wonderful experience with SIXT car hire at Dublin Airport in December. Jadelle gave us a complimentary upgrade when she seen the amount of luggage we had. She was so efficient, friendly and... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

For support, please visit our Help Centre: sixt.com/help-center or contact us via email: CS@sixt.ie. Welcome to SIXT car rental Ireland. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles globally in our fleet, which hosts models from some of the best car manufacturers in the world, including German favourites such as BMW, Mercedes, Audi and more.


Contact info

4.1

Great

TrustScore 4 out of 5

850 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(850)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An actual decent car hire experience

Rarely do I have a good review for car hire companies but Sixt at Dublin was amazing the member of staff who helped us was Richard, polite, helpful and a pleasure to deal with, the whole thing was so easy even return my only gripe was the length of the walk to the car as I am disabled but I didn't ask for help if I did I am sure Richard would have had a solutio

3 October 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Sandra, thank you for your feedback.

Rated 5 out of 5 stars

Excellent Experience!

Excellent Experience!
I had a fantastic experience renting a car with Sixt. The process was smooth and efficient from start to finish. The staff was friendly, professional, and very helpful. The car was in perfect condition — clean, comfortable, and exactly as described. Returning the vehicle was quick and hassle-free as well. Overall, a great experience that I can highly recommend. I’ll definitely rent from Sixt again!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I always try to hire with Sixt when I travel. Have never had any issues and always walk away impressed with the customer service

11 September 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
“Excellent experience with Sixt! The booking process was smooth, the staff were professional and friendly, and the car was clean and in perfect condition. Quick pickup and hassle-free return — highly recommended!

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. The lady who completed the process was friendly, helpful and professional. We couldn't fault this process in any way. The vehicle was clean and in excellent condition and the drop off process was easy and quick

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Shannon Diamond

Very helpful staff at rental desk and happy to oblige where possible with a change of vehicle to accommodate driver with back issue.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Everything Went Very Smoothly

Everything went very smoothly from car rental order to car return. All Sixt staff involved were warm, friendly and efficient. We also got a free upgrade to a much better car than we had ordered. Top service!

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service at Dublin Airport.

Great service at Dublin Airport.
After being disgusted with service of another car hire company earlier this year, it was great for this recent experience with Sixt. Reserved car a few months prior (wanted manual SUV) and this is exactly what I got. Keys were there waiting for me in an envelope when I arrived at the desk. Really polite, pleasant member of staff.
On returning the vehicle (lunchtime) there were plenty of staff there waiting for returns to come in - vehicle checked over straight away and signed off.
Holding deposit (due to no extra insurance) was released within a week of return.
All good, will be using this firm again on my next trip.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star car hire

I had a fantastic experience collecting my car in Dublin. From the moment I arrived, I was greeted by incredibly friendly and positive staff member by the name of Igor, who went above and beyond to make the process smooth. To my surprise, they even upgraded me complimentary to a nicer car, which was such a thoughtful touch.
The car itself was perfect for exploring Ireland — comfortable, reliable, and a joy to drive. It truly made travelling around the country with my fiancée an unforgettable experience, giving us the freedom to see so much more than we could have otherwise.
When it came time to return the car, the drop-off process was just as impressive — quick, efficient, and stress-free. It allowed me to get on with the rest of my day without any hassle.
Overall, I couldn’t recommend this service highly enough. From start to finish, it was professional, kind, and exceeded my expectations.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

completely satisfied.

Fast service, very friendly counter staff who give you clear explanations. They think along with you, but don't push you to choose a more attractive package.
The reserved car was no longer available, but we were immediately offered an upgrade at the same rate, which was perfectly fine.
The cars are not located at the airport, but at a site a little further away. Great service to take you there by shuttle bus. Returning the car was also easy, quick and handled correctly. Conclusion: Very satisfied.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

A seamless and efficient service

A seamless and efficient service. The car was exactly as we ordered and the collection process was so quick and easy, as was the return. There's no hard sell of add-ons, just an explanation of what's available and the choice is entirely yours. Sixt really have their act together at Dublin Airport and I would recommend. Thank you

13 September 2025
Unprompted review

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