SIXT España Reviews 

2,807
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On the way to returning the car at Koln-Bonn we were trying to book the refuelling service but the App said we were not allowed although the delivery time still had not passed. Sixt has charged 240€ t... See more

Company replied

Rated 1 out of 5 stars

Very disappointing experience with Sixt. At drop-off, we were charged extra because they claimed the fuel tank was not 100% full, even though we had refueled at a gas station just 10 km before ret... See more

Company replied

Rated 5 out of 5 stars

When picking up the car in Turin, the entire process took no more than 3–5 minutes. When returning the car at Bergamo Airport, we didn’t even have to call for an agent — he came over himself despite t... See more

Company replied

Rated 5 out of 5 stars

Totally fair and reliable company. I have rented multiple times and all the cars were top notch with less than 20k km. Staff is very kind and all speak English. Deposit returns in just a few days. Eve... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Car Sharing Location
  4. Taxi Service
  5. Truck Rental Agency
  6. Van Rental Agency

Written by the company

👉 Visita nuestro Centro de ayuda en sixt.es/help-center o ponte en contacto con nosotros. ✅SIXT ofrece servicios de movilidad premium en más de 100 países en todo el mundo: Alquiler de coches y furgonetas, traslados con chófer y car sharing.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,807)

1,603 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Spurious late claims of damage

The car hire and staff were all good. However 10 days after I returned the car I got an email claiming I'd damaged the car by putting the wrong fuel in. This was not at all true and when I requested evidence and pointed out that a diesel nozzle wouldn't fit a modern petrol car the claim was curiously dropped. I've since discovered that spurious late claims of damage is something Sixt do quite regularly. I certainly would not use them again - they just stressed me out.

26 December 2025
Unprompted review
SIXT España logo

Reply from SIXT España

Hi ,

We are really sorry to hear about the incidence you had with us.

Please send all the details to claims-es@sixt.com and we will check it again.

Best regards

Rated 5 out of 5 stars

Coches Excelente estado

Coches Excelente estado, atencion increible

17 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Buenas,

Nos alegra leer tu comentario y esperamos contar de nuevo con tu confianza.

Un saludo

Rated 2 out of 5 stars

All good… until the final invoice

All good… until the final invoice.
We chose Sixt even though they were not the cheapest, but we relied on their high rating.
We booked via Holiday Autos so expected the rental to be covered and only pay for the agreed extras. However they add on extras on the extras - for example “premium location” fee…
On the plus side, they do respond quickly to queries, even though they still charge you!

14 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hi ,

First of all, we want to say sorry for the incidence you had renting with us.

Please send us all the details to service@sixt.es and we will check it again.

Best regards

Rated 5 out of 5 stars

Great experience with Estefania & Mar

Great experience with Estefania and Mar. They were very professional and efficient . They dealt with us swiftly and nicely. They showed interest to us and our trip and gave us very precious recommendations, places to visit and restaurants. They recommended a car more suitable for our trip and it was a great suggestion. We got a very good deal on top of that. I highly recommend them and we have enjoyed and appreciated their amazing service

17 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Very gooood

16 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Thank you Andrea, thank you SIXT

ANDREA has been really helpful throughout the (fast) pick up process.
The car reserved was not available, so he’s found the right option for me, upgrading to a higher car class.
He’s been really friendly and talkative, maintaining a high level of professionalism.
HIGHLY RECOMMENDED.

15 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

A positive attitude toward customers

A positive attitude toward customers, they always find the best offer, honest service, and you can always reach an agreement. For the past four years, I’ve been using only Sixt’s services.

5 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Great service

Great service

12 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 1 out of 5 stars

The price changed at the end of the…

The price changed at the end of the rental without clear or fair explanation. What I was quoted was not what I was charged. This feels misleading and unprofessional.

I expect transparency from a serious rental company, but instead I was left frustrated, disappointed, and with zero trust.

I will never use SIXT again, neither in Sweden nor in any other country. There are many competitors who treat customers with more respect.

22 December 2025
Unprompted review
SIXT España logo

Reply from SIXT España

Hi ,

First of all, we want to say sorry for the incidence you had renting with us.

Please send us all the details to service@sixt.es and we will check it again.

Best regards

Rated 5 out of 5 stars

Sixt Barcelona T1

Sixt Barcelona T1 cars are always at the good level!
So, everything good!
Just buy all-inclusive protection and sleep well! :)

9 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Ana was amazing

Ana was amazing! Thanks for caring!

10 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Wonderful staff

Quick check-in process, clean cars, kind and wonderful staff

10 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Nerea was very kind and helpful

Nerea was very kind and helpful, she gave me a better and cheaper car than what I initially booked, I am super happy :)

9 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Kristian

Both staff members at the time of picking up and returning the rented car were kind and friendly. A very good experience.

3 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

The agents were wonderful especially…

The agents were wonderful especially Virginia. We had young children with us and Virginia was quick and knowledgeable making our experience enjoyable

8 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Fantastic service

Fantastic service - fast efficient and helpful

6 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Alerina carried out her work as a SIX…

Alerina carried out her work as a SIX employee with an exceptionally friendly, kind, and helpful attitude. From the very first moment, she was attentive and professional, answering every question patiently and willingly. It is clear that customer satisfaction is important to her, and she performs her work with great care and a positive attitude. It was truly a pleasant experience to work with her. Thank you Alerina.

5 January 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look