Update June 8th 2026: A manager reached out and apologized for the way we were upgraded and the way we were charged for not returning it full when it was like 23/24 full. They did credit us about... See more
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Company details
- Car Rental Agency
- also in
- Car Leasing Service
- Car Sharing Location
- Limousine Service
- Truck Rental Agency
- Van Rental Agency
Written by the company
👉 Besuche unser Hilfe-Center unter sixt.ch/help-center oder nimm Kontakt mit uns auf. ✅ Mietwagen weltweit an über 4000 Mietwagen Stationen. Nr. 1 für Mietwagen in Deutschland mit 500 Stationen in allen größeren Städten. Perfekter Service und eine reibungslose Anmietung. Jetzt bei der Sixt Autovermietung einen Mietwagen aus der modernen Mietwagen Flotte buchen.
Contact info
Basel, Switzerland
- +41 848 884 444
- service@sixt.ch
- sixt.ch
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We paid £450 for a booking
We paid £450 for a booking. We got an earlier flight and wanted to collect a 3 day booking 8 hours earlier. The cheapest price they could offer us to get the car was £1259. So we lost the car, as we didn’t want to waste a day of holiday and lost the £450. Scammers.
Excellent experience with SIXT Geneva Airport
Was assisted by Charles, who was highly professional, efficient, and very effective.
Everything was handled quickly and clearly, with no issues at pick-up or return.
Smooth process, great service, would definitely use SIXT Geneva again.
Excellent and easy!
The most efficient booking and delivery…
The most efficient booking and delivery process.
Good and clean cars. Very friendly service.
Awesome team Awesome deal 👏
I would like to extend my sincere gratitude and highest praise to the team at Sixt Rent a Car for providing what can only be described as a world-class car rental experience. From the moment I approached the counter, I was met with a level of professionalism and efficiency that is rare in the industry today. The staff members were not only incredibly welcoming but also demonstrated deep knowledge and transparency regarding the rental terms, making the entire check-in process seamless and stress-free.
What truly sets Sixt apart, however, is the unmatched quality of their fleet. The vehicle I received was in pristine, showroom condition, equipped with the latest technology and luxury features that turned a simple commute into a premium driving experience. It is clear that Sixt prioritizes maintenance and cleanliness, ensuring that every customer feels like they are driving a brand-new car. Furthermore, the return process was just as impressive as the pickup—quick, fair, and handled with a smile. It is rare to find a company that balances high-end luxury with genuine, customer-centric service so effectively. I am beyond satisfied with my experience and will certainly be choosing Sixt for all my future travels. They have earned my complete trust and a well-deserved five-star recommendation for anyone seeking reliability, style, and excellence on the road.
Amazing car rental experience!
I had a great overall experience with this car rental company. The front desk staff was professional, courteous, and took the time to answer all my questions clearly. The car itself was exceptionally clean and felt practically brand new. Throughout my entire trip, I didn’t encounter any issues with the vehicle, which made the experience smooth and stress-free. I would definitely rent from them again.
Very professional and quick service
My agent at the Geneva airport was…
My agent at the Geneva airport was Laurie Anne and she was absolutely delightful.
The reception was exceptionally…
The reception was exceptionally friendly when we collected the vehicle. We were grateful for the upgrade from a Honday Civic to a BYD hybrid. The car was extremely comfortable. We traveled over 500 kilometers and consumed only 40 liters of petrol. It was highly efficient.
Very concerning experience
Very concerning experience. The rental was quoted at approximately 670 CHF but increased to close to 1000 CHF after additional products were added without clear or meaningful explanation at the counter. The agreement was presented only in Swiss francs and processed very quickly, with limited English spoken, making it difficult to properly review or give fully informed consent to the additional charges.
I will be formally reviewing these charges and pursuing this through the appropriate consumer and financial dispute channels if necessary. I would strongly recommend that the company improves transparency around optional extras, particularly for international customers. Based on this experience, I would not choose this provider again.
Probably the most professional rental…
Probably the most professional rental car company in the world. You pay quality and get quality.
Excellent experience at Sixt Zurich…
Excellent experience at Sixt Zurich Airport
I had a great overall experience with Sixt at Zurich Airport. The check-in process was smooth and efficient, and I would especially like to highlight Eliza at the reception — she was extremely professional, friendly, and helpful, making the start of the rental effortless and very pleasant.
The vehicle return was just as seamless and perfectly organized, with a quick and hassle-free handover at the end of the rental. Everything was handled clearly and efficiently, which I really appreciated.
Overall, a very positive experience from start to finish. Great service, great staff, and a well-run operation. I would definitely recommend Sixt Zurich Airport and would happily rent again.
Eliza was so welcoming
Eliza was so welcoming, helpful and good negotiator.
That first impression says it all.
Great expierience in Zurich airport
Great expierience in Zurich airport
Special salutes to Mr Max
Mistake and exorbitance of cost
On the past December I rented a car for 3 days in Switzerland.
Got a ticket and an email where explicitly says that the administrative cost included the ticket (annex).
After they say it did not...
In the end, I paid the ticket and the pornographic administrative cost of 45 swiss francs just for sending me an email with the ticket.
After 2 weeks, I received another case identical... same rollercoaster of bad service...
The help at the counter was very…
The help at the counter was very friendly.
Seamless process from start to finish
Seamless process from start to finish. The car was great, as were every person I had contact with.
Consistency & Quality
SIXT has been consistently delivering the highest degree of professionalism and efficiency, combined with the great quality of their vehicles.
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