SIXT Schweiz Reviews 

391
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and professional during the entire rental process. Many people also note the very smooth pickup process, great vehicle choices, and the wonderful upgrades they received. Some reviewers were not happy with unexpected extra costs, additional insurance pressures, and significantly higher final prices than originally booked. A few other people also felt frustrated by sudden charges for fuel or minor scratches found after returning the vehicle. Travelers mention that resolving these billing issues or getting assistance afterwards can sometimes be quite difficult.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the friendly, professional staff and... See more

Staff

Customers had positive experiences with staff, frequently highlighting friendly, professional, and helpful... See more

Price

Users describe ambiguous interactions with price, noting that bills often doubled unexpectedly due to high... See more

Product

People report ambiguous experiences with product, as reviewers frequently praise the vehicles as pristine,... See more

Booking process

Customers consistently note ambiguous experiences with booking process, highlighting efficient online... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update June 8th 2026: A manager reached out and apologized for the way we were upgraded and the way we were charged for not returning it full when it was like 23/24 full. They did credit us about... See more

Rated 5 out of 5 stars

rented a car for my birthday and took a road trip to Colmar in France to visit the Christmas market, and also drove around Switzerland a bit. The whole trip turned out to be amazing and truly me... See more

Rated 5 out of 5 stars

I had a truly great experience with SIXT. I needed to drive to Milan, Italy, and since the weather conditions were not ideal, the staff member Eliza kindly suggested an all-wheel-drive car. She offere... See more

Rated 5 out of 5 stars

The reception was exceptionally friendly when we collected the vehicle. We were grateful for the upgrade from a Honday Civic to a BYD hybrid. The car was extremely comfortable. We traveled over 500 ki... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Car Sharing Location
  5. Limousine Service
  6. Truck Rental Agency
  7. Van Rental Agency

Written by the company

👉 Besuche unser Hilfe-Center unter sixt.ch/help-center oder nimm Kontakt mit uns auf. ✅ Mietwagen weltweit an über 4000 Mietwagen Stationen. Nr. 1 für Mietwagen in Deutschland mit 500 Stationen in allen größeren Städten. Perfekter Service und eine reibungslose Anmietung. Jetzt bei der Sixt Autovermietung einen Mietwagen aus der modernen Mietwagen Flotte buchen.


Contact info

3.8

Great

TrustScore 4 out of 5

391 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(391)

231 reviews in the last 12 months

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Rated 1 out of 5 stars

We paid £450 for a booking

We paid £450 for a booking. We got an earlier flight and wanted to collect a 3 day booking 8 hours earlier. The cheapest price they could offer us to get the car was £1259. So we lost the car, as we didn’t want to waste a day of holiday and lost the £450. Scammers.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with SIXT Geneva Airport

Was assisted by Charles, who was highly professional, efficient, and very effective.
Everything was handled quickly and clearly, with no issues at pick-up or return.
Smooth process, great service, would definitely use SIXT Geneva again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome team Awesome deal 👏

​I would like to extend my sincere gratitude and highest praise to the team at Sixt Rent a Car for providing what can only be described as a world-class car rental experience. From the moment I approached the counter, I was met with a level of professionalism and efficiency that is rare in the industry today. The staff members were not only incredibly welcoming but also demonstrated deep knowledge and transparency regarding the rental terms, making the entire check-in process seamless and stress-free.
​What truly sets Sixt apart, however, is the unmatched quality of their fleet. The vehicle I received was in pristine, showroom condition, equipped with the latest technology and luxury features that turned a simple commute into a premium driving experience. It is clear that Sixt prioritizes maintenance and cleanliness, ensuring that every customer feels like they are driving a brand-new car. Furthermore, the return process was just as impressive as the pickup—quick, fair, and handled with a smile. It is rare to find a company that balances high-end luxury with genuine, customer-centric service so effectively. I am beyond satisfied with my experience and will certainly be choosing Sixt for all my future travels. They have earned my complete trust and a well-deserved five-star recommendation for anyone seeking reliability, style, and excellence on the road.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing car rental experience!

I had a great overall experience with this car rental company. The front desk staff was professional, courteous, and took the time to answer all my questions clearly. The car itself was exceptionally clean and felt practically brand new. Throughout my entire trip, I didn’t encounter any issues with the vehicle, which made the experience smooth and stress-free. I would definitely rent from them again.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

The reception was exceptionally…

The reception was exceptionally friendly when we collected the vehicle. We were grateful for the upgrade from a Honday Civic to a BYD hybrid. The car was extremely comfortable. We traveled over 500 kilometers and consumed only 40 liters of petrol. It was highly efficient.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Very concerning experience

Very concerning experience. The rental was quoted at approximately 670 CHF but increased to close to 1000 CHF after additional products were added without clear or meaningful explanation at the counter. The agreement was presented only in Swiss francs and processed very quickly, with limited English spoken, making it difficult to properly review or give fully informed consent to the additional charges.

I will be formally reviewing these charges and pursuing this through the appropriate consumer and financial dispute channels if necessary. I would strongly recommend that the company improves transparency around optional extras, particularly for international customers. Based on this experience, I would not choose this provider again.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience at Sixt Zurich…

Excellent experience at Sixt Zurich Airport

I had a great overall experience with Sixt at Zurich Airport. The check-in process was smooth and efficient, and I would especially like to highlight Eliza at the reception — she was extremely professional, friendly, and helpful, making the start of the rental effortless and very pleasant.

The vehicle return was just as seamless and perfectly organized, with a quick and hassle-free handover at the end of the rental. Everything was handled clearly and efficiently, which I really appreciated.

Overall, a very positive experience from start to finish. Great service, great staff, and a well-run operation. I would definitely recommend Sixt Zurich Airport and would happily rent again.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Mistake and exorbitance of cost

On the past December I rented a car for 3 days in Switzerland.
Got a ticket and an email where explicitly says that the administrative cost included the ticket (annex).
After they say it did not...
In the end, I paid the ticket and the pornographic administrative cost of 45 swiss francs just for sending me an email with the ticket.

After 2 weeks, I received another case identical... same rollercoaster of bad service...

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Consistency & Quality

SIXT has been consistently delivering the highest degree of professionalism and efficiency, combined with the great quality of their vehicles.

30 January 2026
Unprompted review

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