Sixbynico Reviews 

221
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the food, describing it as bland, cold, or underwhelming, with some finding portions small or quality inconsistent. Service was frequently criticized for being slow, with long waits between courses, and some people encountered unhelpful or rude staff. Additionally, several reviewers reported issues with gift vouchers and offers, noting short expiry dates or that promised resolutions were not honored. Conversely, a small portion of people felt the food was interesting, delicious, and beautifully presented, sometimes even theatrical. These reviewers often praised the staff for being friendly, knowledgeable, and providing excellent service, contributing to a special and memorable dining experience.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the staff for being welcoming,... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers finding the food generally very... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the food as very good, well-presented,... See more

Location

Customers consistently note ambiguous experiences with location, with some reviewers having positive visits... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Manchester Deansgate - The food was generally very good but we were seated near the toilets and the unsavoury smell was unpleasant. We asked to be moved but the best they could do was a couple of tabl... See more

Rated 2 out of 5 stars

While the food and front-of-house service were good, our experience was completely let down by the back-office customer service. After raising an issue with Six, we were offered a return visit wit... See more

Rated 2 out of 5 stars

Deansgate Manchester. Not the best meal of all times. There was a bad sewage smell in the restaurant. The waiter opened all doors and windows which helped but it was cold so coat was worn throughout.... See more


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2.5

Poor

TrustScore 2.5 out of 5

221 reviews

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2.5

All reviews

(221)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

FABULOUS! Tokyo menu, Spring Gardens, Manchester

We had a wonderful evening. We came across Six by Nico in lockdown, and had three different boxes which were all interesting and excellent value. This was the first time in a restaurant. The food, I believe, is a nod to Tokyo, an interpretation. And the food was just this! It was a fabulous tasting menu, with real variety. I particularly loved the sea bass, and the kimchi pancake, where as my son and husband preferred the pork belly and the dessert. And we were stuffed at the end!
My son had the wine pairings which were interesting, cleverly chosen, and delicious, and worked brilliantly with the food. (I had a sip of each). And I had a lychee cocktail which was divine.
The restaurant was buzzing, but didn’t feel overfacing. It had a great vibe. And the staff were attentive, friendly, knowledgeable and kind. We travelled up from Staffordshire for the evening as it was a special occasion and it really was worth it. Looking forward to our next experience.

18 September 2024
Unprompted review
Rated 2 out of 5 stars

$h*t by Nico

The Tokyo menu couldn’t have been more disappointing. Flavours were confused, dishes often left unseasoned, and don’t get me started on that mushroom dish that tastes like a cat ate soil and pooped it on the plate. There were long waits in between dishes, the longest wait being 35minutes to only be served a deconstructed ramen with about 10noodles in a tasteless broth full of oil.

Any Japanese citizen would have wept at the inequality of this menu, but no dish offended me more than that ramen dish, it was as if Nico had never been to Japan at all.

The only redeeming dish was probably the desert, but we were left hungry and dissatisfied.

17 September 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 1 out of 5 stars

Southside Trash

SixbyNico is the food equivalent of money doesn't buy taste.

3 August 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 2 out of 5 stars

Edinburgh - Tokyo menu

I may be the only one thinking this, but I highly disliked the Tokyo menu. Some dishes were so spicy that resembled indian food, the reason why I love japanese cousine is that is rarely spicy. I spent 2 weeks in japan and I loved everything I ate. Obviously, I wasn't expecting to get the same food you would get in there, but I just don't understand this choice of revisiting japanese food this way. I really liked the 5th dish, the one with pork, and the dessert was nice too, everything else unfortunately didn't match my taste. Service was great, very fast and our waitress (Gwen I think?) was lovely, so this is a review purely based on the food.

6 September 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Please please do not buy vouchers from this company. They put arbitrary dates on them and they vary according to the type of voucher. So if like me you imagine the industry standard of 12 months apply you’d be wrong. The voucher I received as a gift had THREE MONTHS validity. They had the nerve to tell me this was clear to both purchaser and recipient. The date was in tiny letters at the back of a credit card sized voucher which was presented in a gift box. I didn’t even take the thing out of the box until I was on my way to the restaurant.
Having emailed their General Manager directly I have not even had the courtesy of an acknowledgment. No respect for their customers - and we have been repeat visitors in the past. They’re never seeing another penny of my money. There are plenty of other places out there- go elsewhere

30 August 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 5 out of 5 stars

Oxford Team

Thank you to the Oxford branch who went over and above to make our evening special after a back experience at another restaurant that evening.

Staff went the extra mile, some complementary bubbles, service was second to none.

Our party had different dietary requirements, these were catered for with no fuss.

Enjoyed the food, and the details along with each one, the plates are small, but they keep coming, Fab.

Will be back

Great evening, Thank you.

25 August 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 1 out of 5 stars

They don’t know what they’re doing!!

Booked an early bird offer for free snacks and fizz on arrival. This was not applied until I checked with them. Booked the table for 6pm, got a message saying due to some random pathetic reason my time was changed to 4:45pm. Then received a confirmation message the week before to confirm my table for 6:45pm. Utter shambles, especially when you have to organise kids transport etc.

1 September 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 5 out of 5 stars

Fab food

After visiting a few months ago and being disappointed, returned today & had one of the most enjoyable meals ..!
Staff were fantastic.
Wine was good.
Food was amazing.
I would highly recommend the restaurant..
I even preferred it than my fab Resturante which is Tattu ..
Thank again

13 August 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 1 out of 5 stars

Front or house staff came across as…

Front of house staff came across as extremely bullying towards other staff on observation A young lady named Alexandra appeared very pleasant and curious. Food was bland and almost of same texture. Not somewhere to recommend many more places in Dublin to visit.

11 August 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 2 out of 5 stars

Rushed service, overrated food & unhygienic bathrooms

Trust was good, however I’ve no idea what the mush of the puddings was all about & the fruit fly’s (in Leeds) were extremely annoying. Went to Amalfi coast in Leeds last month & just visited Manchester Deansgate for Greek Isles. Overall food was good, but very overrated. Chose wine pairing with each course, but the server brought the food out twice before we received our drinks, both food & wine descriptions very rushed & the server seemed extremely inexperienced with our questions about each. The toilets in both locations leave a lot to be desired, which is disappointing as these were always spotless six months ago. For the price you’re charging with the aperitif, snacks & add on (which we always have) it should be so much better than this substandard food, rushed service & unhygienic bathroom

11 August 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 1 out of 5 stars

Absolutely appalled at the service from…

Absolutely appalled at the service from here! Unfortunately my husband fell poorly on the day I was supposed to attend.
We received a voucher for our wedding although upon booking you have to put your card details in, I did this as I had no plans to cancel.
Unfortunately as stated above my husband fell poorly and we had to cancel, I rang both resteraunts and cancelled and was reassured my card wouldn’t be charged as I had cancelled via the phone , they also told me they didn’t even have my booking on the system anyway…..so not to worry!
BEWARE! As if you do have to cancel in an emergency the company will proceed to take £45.00 per person, a total of £90.00 from my card even though I was reassured nothing would be taken.

Now I would understand if it was a small cancellation fee, but the whole bill? And to be previously told I wouldn’t be charged, it’s appalling!

The company have been nothing but rude, they have told me they will reimburse me with a voucher, why would I want a voucher when I already have a gifted voucher from my wedding? I just want my hard earned money back.

I would understand if it was a small fee but the total bill, it’s daylight robbery.

Do not enter your card details into their system!!!!!!! As if you do have a family emergency or unfortunate situation they WILL take a huge amount of money from your bank account!!!!

Disgusting

Do not recommend and will not be visiting!

27 July 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 3 out of 5 stars

Bitter sweet

On the whole the food was very good although we found a couple of dishes were nearly cold and they had run out of focaccia bread. Very helpful with wine choice however we felt extremely rushed, each dish seemed to be delivered at speed with a very quick description of what it was and as soon as the last remnant of dessert was eaten then bill was delivered and we were asked to vacate the table. There was no one in the bar waiting to take our table. Such a shame to be rushed, it really spoilt the experience and our celebration.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Six by Nico - Canary Wharf

I went with my mum to the most recent Amalfi Coast menu (Greek) at the Canary Wharf branch of Six by Nico.

We were greeted by the most amazing host, Jasim, who stayed with us the whole menu.

He explained in great detail, every course and wine pairing, and was extremely helpful throughout.

The food was incredible, the experience even more so.

Thank you Jasim for your kind attention to detail!

2 August 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 4 out of 5 stars

Amalfi Coast menu - Birmingham

The first 3 courses were a little underwhelming however, the second 3 and the optional extra arancini more than made up for it. Especially the trio of pork course. The wine pairings were great and our waiter Jordan was amazing, very down to earth and helpful.

27 July 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 5 out of 5 stars

Lovely food good service

Just had a great meal from the Amalfi menu at Six By Nico in Leeds. Service was very good - our waitress Liv was fantastic. For me the gnocchi was particularly good with so many flavours, but we enjoyed every course. I would agree that the portions are not huge but the food is rich and tasty and we did not leave feeling hungry. Perhaps some people prefer quantity over quality

26 July 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 2 out of 5 stars

Disappointing anniversary meal

We went out for an anniversary celebration in Six by Nico in Oxford. Nice restaurant and we felt welcome.
We had the Amalfi Experience taster menu which was reasonable but not inspiring.
Unfortunately, we missed a lot of the information on the dishes because we just could not understand the servers - enthusiastic but rushed delivery and even with repetition, difficult to hear.
Obviously this is a taster menu so there will be different things to try, not all of which will be to your taste. Even for a fussy eater like me, lots to have a go at but overall, nothing really stands out as a memorable dish.
My wife is the foodie but having requested the extra prawn course, it turned out to be heavily encased in batter and very greasy. Once the batter was removed, much nicer - but that misses the point. Not a well-made dish.
The comments we made were responded to and the prawns were removed from the bill, so well done for this.
Our major gripe is the final cost. When we booked - a few days before the meal - the price on the web was shown as £42 (and still is - just checked). When we sat at the table, the menu showed £50 which is disingenuous at best.
Perhaps we should have challenged this but when you're out for a celebration meal, that is the last thing on your mind.
Overall, on the disappointing side and more expensive than expected. Would we do this again? Probably not.

14 July 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 5 out of 5 stars

Reservation problem sorted by Neil

We've not eaten yet at the Birmingham Six by Nico but I have to commend Neil at Reservations for sorting out a problem with our booking. He was amazing & went above and beyond. If the service he's initially provided is anything to go by we're in for a tremendous evening - woohoo

11 July 2024
Unprompted review
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Reply from Sixbynico

Thanks for your review - we hope to see you again soon!

Rated 3 out of 5 stars

Aberdeen -Amalfi menu

Aberdeen -Amalfi menu
Ive read a lot of the reviews to guage what other people are saying as I don’t like giving bad reviews. It wasn’t bad - the quality of the food was very good but the service was very slow and we received 3 apologies for the wait on 3 of the 6 courses. Also it was all lukewarm. We went for the wine pairings which was something I was particularly looking forward to as in the past I have been blown away by the expertise of the sommeiller in selecting the appropriate wine to balance a course. However first time at SixbyNico and although I enjoyed 5 out of the 6 wines, I didn’t think they all matched particularly well with the courses. However, still very enjoyable and it was nice that they allowed us to share the wine between two of us, so serving us 50 ml each instead of 100ml. I do love wine but I like it to compliment the food and not take centre stage, so that was perfect for us.
We started off with a very knowledgeable server who talked us through the components of each of the first two courses, which I do find very interesting. However this had trailed off by course 3 and our waiter was very polite and friendly but not as knowledgeable which I found a bit disappointing.
Sadly I did need to visit the bathroom during one of the long (and apology accepted for) extended waits between courses and I did need to bring the condition of the bathroom to the attention of a member of staff.
So quite nice but not blown away and a few things need attention, in my humble opinion. I did expect more.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

I am Mexican and I must say that I did…

I am Mexican and I must say that I did not understand the hole experience, it was not my country’s dishes, it is pricy and disappointed, go to Lupillo tacos if you want to get a real Mexican testing or you can go after as you will get in total about 7 spoons of food after finishing their menu

30 June 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

Rated 1 out of 5 stars

Less than helpful

This restaurant needs to think a bit out of the box. It specialises in it’s taster menus. But if you want to purchase a voucher as a gift, you can only buy monetary vouchers ( why not just give cash). As it’s a gift I didn’t want to purchase something with a price tag attached. Phoned customer service and they said ( computer says no) though at times like Christmas it says yes. Asked if they could do something, explaining my dilema. And their mantra is NO.
Not exactly customer focused I’m only trying to give custom.
Thankfully many restaurants do. So my custom goes elsewhere. A lucky insight to their customer service values.
My reply

I appreciate you following up via email after your phone call.
I acknowledge you don't wish to leave a price tag on a gift voucher, however, the monetary value will be visible when using as part/rull payment or the experience.
That is not a worry, please do feel free to take your custom elsewhere.
Regards,
Elle
Six By Nico
Customer Relations and Reservations
T: 0141 248 3938

28 June 2024
Unprompted review
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Reply from Sixbynico

Hello. I'm deeply saddened to read about your experience with us. If you could please reach out us to at customerrelations@sixbynico.co.uk with your booking details and some detailed feedback, I would love to look into this for you - Six by Nico Customer Relations

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