SiteCountry Reviews 

187
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the company's hosting plans, often finding them to be a great decision for their websites. Reviewers frequently highlight the support team for being helpful, friendly, and providing quick solutions and responses to their queries. However, some customers also noted significant issues with service reliability, including frequent website downtime, server vulnerabilities, and data issues. A number of people experienced unresponsive customer support, with messages and tickets often ignored or receiving generic replies without resolution, and live chat sometimes unavailable. Additionally, some reviewers mentioned difficulties accessing their cPanel and unresolved refund requests.

What people talk about most

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction and... See more

Website

People report negative experiences with website hosting, with many describing it as a complete waste of time... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing extreme disappointment due to... See more

Response time

Consumers find response times to be negative, with many reporting no response or unreasonable wait times for... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising the team as great, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(187)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am in the web developing business…

I am in the web developing business from the last 13 years and used some other hosting companies before I signed up with sitecountry.com and find out that sitecountry is the BEST hosting company out there!

5 April 2021
Unprompted review
Rated 5 out of 5 stars

As always

As always, the tech support at Sitecountry has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot

2 April 2021
Unprompted review
Rated 5 out of 5 stars

Very very good an value for money…

Very very good an value for money Webhosting.
I am hosting my wordpress and php websites in this hosting and my page loads very faster without any cache or speed pligins.
If I add the litespeed cache then it's sppeed is doubled.
Best hosting..

23 March 2021
Unprompted review
Show reviews in all languages. (187 reviews)

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