Incompetence Paired with Over-sensitivity and Vindictiveness
Needless to say, these folks are entirely too incompetent to be as thin-skinned as they are about people getting mad at them for it. I spent the better part of a year having errors on their app, to include broken questions that wouldn't clear off and surveys intended to get more questions which didn't work. Once in a blue moon I managed to earn a couple of bucks and it would then take upwards of a month or more to meet the payout threshold at the snail's pace that questions actually came up and worked.
I get a little angry at them after getting excuses and hand-waving in response to support emails bringing up these issues, and they get testy by threatening to remove my account. Finally the app starts to work halfway right, but lo and behold I complete one set of questions and all of the others I was going to do next just vanish. When I bring this up, the response is classic CYOA and more hand-waving. I didn't even curse, just showed some frustration in return.
A whole DAY later after I'd finally seen the app work halfway well and I was able to make enough for a payout they then respond and just outright deactivate my account. If you're going to be bumbling idiots for that long and just dismiss valid complaints, grow some thicker skin. Seriously.
They asked for my PayPal information to do a cashout, which was about the most inconvenient thing they could do since it meant I had to wait until after I replied with it and they then processed it. Instead of just automatically sending the money to the account I've used for LITERAL YEARS. Just as a way to get one more little dig at me. On top of that, they didn't even send the full amount.
I tried to be polite in spite of their sudden attitude and nasty disposition, even attempted to find a way to reconcile. Considering that they decided to get vindictive and play some childish games at the end...Well, there is far worse than just a bad review coming their way, they can count on that. And frankly they've more than earned it. If they're open to acting like adults and working things out, great. If not, that's fine too.
30 November 2024
Unprompted review