Sinister Diesel Reviews 

4,116
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the outstanding quality of every product received for their vehicles. Many people note that browsing and finding desired items is a very smooth process, and the performance upgrades make a noticeable difference. Buyers frequently emphasize that the packaging is secure and the items arrive functioning completely as expected. However, some reviewers were not happy with unexpected backorders and long delivery delays before their orders finally shipped out. A few consumers also mentioned frustrating logistics issues, including tracking errors and packages mistakenly sent to incorrect locations far away.

What people talk about most

Product

Users describe positive interactions with product, highlighting high quality, great craftsmanship, and easy... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made, highly... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting fast shipping and prompt arrivals that... See more

Order

People report mixed experiences with order processes, showing both satisfaction and frustration. Several... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how straightforward the setup and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a fast and easy shopping experience. I've bought several Ford 6.0 trucks this year to fix up and use building each one with the bypass oil & coolant filter setups as well as the fuel regulated... See more

Company replied

Rated 5 out of 5 stars

I use the turbo pipes to make work trucks more reliable. I had two different trucks with 6.7 deletedPowerstroke hot side pipes fail. I bought new oem pipe, which immediately failed, first on one truc... See more

Company replied

Rated 5 out of 5 stars

Always an easy process to find and purchase my desired products. Literally have everything made by sinister on my 6.0 and 6.7 Powerstroke diesels. Great quality on every product, with absolutely no is... See more

Company replied

Rated 5 out of 5 stars

Quick shipping no BS. I grabbed a "blemished" intake & saved some bucks. Honestly it didn't look bad whatsoever & I was glad I could save some money. I installed it with my kid on Christmas and holy... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Sinister Diesel is your one stop shop for Ford, Chevy, GMC, and Dodge diesel performance parts. Sinister Diesel is also the number one source for Diesel Racing Components, Exhaust Systems, Tuners, Ford Powerstroke, Dodge Cummins, and GM Duramax engine repair parts, upgraded EGR coolers, lighting, bumpers, grilles, and suspension components from our parent company Sinister MFG & Sinister Diesel®. We offer the biggest names in the industry to help you repair or modify your Powerstroke, Cummins, or Duramax diesel engine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(4,116)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to find the part

Easy to find the part, really should not have went out in the first place. But glad they had it. It was the on an off valve for the water filter. Was leaking. Poor construction is all I can think, plastic ball valve. Got 3 years out the older one. The price you pay for this stuff should be made unbeatable.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The part was direct fit and easier to bolt on than factory style. No issues with shipping. Happy to do business with you every time so far.

30 March 2024
Unprompted review
Rated 3 out of 5 stars

customer service/ parts

Not the greatest customer service. Had to call twice for order issues. First time I called they were rude second time I called was better. Parts I ordered had no real change in performance. More for just color and look under the hood.

25 March 2024
Unprompted review
Rated 4 out of 5 stars

My experience with sinesterdiesel was a…

My experience with sinesterdiesel was a positive experience highlighting their attentiveness, quick delivery, and helpful service.Only issue/problem I had was with the clap that came with my cold charge pipe. It doesn’t stay around to lock.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

SLOW SLOW SLOW

going on the 5th business day now since i placed an order, and it still hasnt shipped. i even paid the extra cost for 2 day shipping. if i would have known it takes you guys a WEEK to ship out i wouldnt have wasted my money on the priority shipping.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

degas bottle not fit for 6.0

degas bottle not fit for 6.0. send back. not full refund -$70
exhaust manifold was stolen. no refund. no replacement.
customer service (Marsha Eubank) HORRIBLE. didn`t help any.
never had such a bad service. work before with AFE power, Mishimoto and Banks never had a problem like that

Should read reviews before..

14 September 2023
Unprompted review
Rated 1 out of 5 stars

I spent so much money with these people

I spent so much money with these people
I ordered parts never received them. I have pictures from the delivery. It was delivered to the wrong house maybe make a police report and they still haven’t sent me my new parts or a refund so I can go buy somewhere else. I’m about to throw away all the junk I’ve ever bought from them Which I’ve had problems with Patty of times.

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Been two days for a next day air item…

Been two days for a next day air item and still havent recieved a tracking number. Ordered many parts from riffraff and summit, recieved a tracking number almost immediatley and recieved all parts on time. Whether i recieve my item or not it will be the first and last time i make a purchase with sinister.

27 December 2022
Unprompted review
Rated 5 out of 5 stars

Rebecca’s customer service is dope!

my family and I have spent a ton of money with sinister for our 6.0/7.3 powerstrokes, from turbos, to exhausts, to internal engine parts.

I contacted them the other day on possibly seeing warranty period for their oil/coolant filtration system kits, the bracket had a developed a crack in it over the past few years from vibration and harshness of a 6.0 engine bay.

got in touch with Rebecca in their customer service via chat and via phone call. honestly she’s been the EASIEST customer service rep of a big performance parts company I’ve ever dealt with in my 12yrs of automotive performance/repair career.

she went out of her way even at closing time (sorry for running you around Rebecca) to my old order history to see what all I’ve replaced on the truck that I couldn’t find the paperwork for. even offered me some swag and discount codes for being a loyal customer, and all this offered over a warranty parts call!

I’ll be spending my next $1k toy truck budget with these guys again. haters will say it’s photoshopped, but I’ve had nothing but good customer service experience and purchase experience with sinister diesel. you get out what you put in when it comes to customer service and wanting help on warranty repairs/parts in this industry. treat people the way you want to be treated.

Jamie a.

3 October 2022
Unprompted review
Rated 1 out of 5 stars

Garbage product! Warranty not honored!

I bought a Sinister Diesel IDM. Less than 2,000 miles later, I was stranded and incurred a $1700 bill to have the truck towed and the IDM replaced. Sinister would not honor the warranty because I didn’t have the diagnosis soon enough! When I called, Sinister said this happens and didn’t apologize or offer me anything except 15% off! I have now removed all their garbage from my truck and will never buy another junk product from them. Save yourself and avoid this company entirely! Poor products and no warranty = fraudsters.

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful people to deal with.

I have nothing to say bad about Sinister Diesel the product I ordered was shipped and arrived when they said it would and on time, there was as advertised, good quality and workmanship, A+ in my book good job Sinister Diesel.👍

7 August 2021
Unprompted review

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