Paid for express shipping No order confirmation received Sent them an email, they replied after 4 days asking if I still didn't receive it the email Nothing shipped, they won't respond to additiona... See more
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never received a confirmation email so can’t track my order or get help from the shop bot, sent three emails and have called multiple times only to receive no email response and the automated answe... See more
They kept me totally up to date with my order. One of the items was out of stock initially so they offered to send it separately or offer a partial or full refund. But it ended up coming in to stock... See more
Company replied
I love the sex toys here I can not wait to get budget enough for my wishlist. 200% submissive to my man is the ultimate and really only 100% effective stress relief...I have lighter toys form Walmart,... See more
Company replied
Company details
About Sinful Thrills
Written by the company
Save up to 75% on your adult shopping!
When you want to shop for erotic toys, Sinful Thrills has all you need for better sex at prices consistently cheaper than other UK stores. Whether male or female, straight or gay and anywhere in between, we have the adult toys and sexy clothing you're looking for.👍
- ✅Price match promise
- ✅5% members discount
Since 2009 we have built a reputation as a trusted and reliable adult products store. Your opinion is always welcome, so if you've bought something from us please consider leaving a review 😘
- ✅All you need for better sex
Become a VIP member of club 'Sin' for FREE and you'll get 5% off every order forever!😈
We have all you need for better sex and are proud to make a fun and fulfilling sex life available to everyone. If you’re looking for a vibrator, a dildo, a fleshlight, a cock ring or sex toys for couples, our huge range of sex toys is guaranteed to satisfy.
- ✅Free delivery & return
- ✅Same day dispatch
When you shop for adult toys online at Sinful Thrills you’ll enjoy free 2-day delivery on orders over £20 - free 1 day over £40! We also offer free returns, 24/7 customer care, and expert advice and your security and discretion are guaranteed 😘
The same 'top brand' adult products as Lovehoney, only cheaper!
As a UK-based sexual well-being superstore, our aim is to provide top-quality intimate products and novelties in the market to customers of all sexual orientations. In the EU adult products market, we found that the majority of suppliers & retailers are providing a similar range of products and brands.
- ✅ 100% secure + totally discreet
- ✅1-year guarantee
Constantly working and researching to obtain the latest branded products from around the world, our aim is to supply them to you, our customers, at the best prices in Europe. For this reason, you may find that our prices fluctuate, as our cost prices change or we find new suppliers at better prices, we recalculate so we're always offering you the best deal!
Contact info
Buckingham Road, MK170RB, Milton Keynes, United Kingdom
- 020 8144 3869
- customercare@sinfulthrills.co.uk
- sinfulthrills.co.uk
3.1
Average
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Returns
The item I ordered was not as nice as I expected, so I returned it for a refund. The response and assistance was very fast and the customer service team very helpful. I would most certainly be visiting this site again.
21 August 2019
Unprompted review
Reply from Sinful Thrills
Thank you so much for the positive words Helen! It makes all the difference when you turn a situation around from disappointment to satisfaction. We hope to see you again real soon ;)
Excellent
The products are very good, shipping is fast and I live in Italy Mr. Gianpiero of customer service is always available to always respond to my requests. Really highly recommended.
3 August 2019
Unprompted review
Reply from Sinful Thrills
Alberto thank you so much for your kind words! We strive to ensure that every one of customers' experience shopping with Sinful Thrills ends with a smile :) Hope to see you again soon!
Quick delivery at a good price
4 July 2019
Unprompted review
Reply from Sinful Thrills
Thank you for sharing your opinion John! We're very happy to hear that you were satisfied with your shopping experience here at Sinful Thrills :)
I love the sex toys here I can not wait…
I love the sex toys here I can not wait to get budget enough for my wishlist. 200% submissive to my man is the ultimate and really only 100% effective stress relief...I have lighter toys form Walmart,com and Amazon but I can not wait to pay the difference for the good stuff here..Oh well fixed retirement income must wait..
25 June 2019
Unprompted review
Reply from Sinful Thrills
Thank you again for the kind words Ladybug Twice! We look forward to seeing you in our store again <3
The purchase and delivery service was…
The purchase and delivery service was perfect. The company dealt with my queries very quickly in a very professional manner. I would strongly recommend them and will definitely make future purchases.
Thank you for the care you have taken with my order.
21 June 2019
Unprompted review
Reply from Sinful Thrills
John, thank you so much for taking the time to leave this glowing review :) Satisfied customers are what make it all worthwhile!
Good quality lingerie.
My partner has not had chance to try the items on yet, but the quality looks really good, and sizing appears correct. Excellent service.
1 June 2019
Unprompted review
Reply from Sinful Thrills
Thank you so much for the kind words! We aim to provide the kind of service we'd expect ourselves.
Prices are ok, but!
Prices are ok, and selection of toys on site is good, although i do suspect that one of the item i ordered was not new as appeared the box had been open before. I had gone to the expense of paying for next day delivery, this however did not arrive the following day and my order was only progressed as i had emailed in asking where it was, i then had several emails from sinful and DPD, although i have mentioned about the delivery was not what i paid for no offer of any refund. I will not be using this site again, ample other sites i have used and they manage next day delivery!
17 February 2019
Unprompted review
Reply from Sinful Thrills
Mandy we're sincerely sorry to hear that your experience shopping with Sinful Thrills wasn't 100% satisfactory. We do our best to fulfill orders same day but we do state that this is not guaranteed and you acknowledge this when accepting our terms and conditions during checkout.
We absolutely DO NOT dispatch anything that isn't brand new. We would have welcomed an email from yourself telling us this when your received your order and we would have rectified this to your satisfaction if there were any doubt. Please contact us at customercare@sinfulthrills.co.uk so we can investigate what happened here. If necessary we would be happy to reimburse your payment if this turned out to be a valid claim.
looks great quick delivery
29 October 2018
Unprompted review
Good customer service
Good customer service, nice packaging, came fast!
9 August 2018
Unprompted review
Reply from Sinful Thrills
Thank you for the kind words - we hope to see you again soon!
Never even received my order or got mails…
Never received my order or got my mails answered. Awful service.
13 June 2018
Unprompted review
charged but no order arrives
dispatch email was never sent, order never arrived, no-one ever replied to my email and there are no phone numbers to call. Don’t waste your money with this company.
6 June 2018
Unprompted review
Good company.
1 February 2018
Unprompted review
Good Service
10 October 2017
Unprompted review
Excellent communication
Excellent communication, service and prompt delivery
14 September 2017
Unprompted review
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