Michaela has been handling my case, and I honestly can’t put into words how amazing she has been. She keeps me updated every step of the way and always makes sure I understand what’s happening. Mich... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found Kirstie Bork to be outstanding dealing with my claim. She is very knowledgeable, efficient and was always willing to answer any questions that I had. Kirstie persevered with my claim tireless... See more
Company replied
I instructed Shazia Ahmed at Simpson Millar after an accident and have been extremely impressed . She has been efficient, supportive, and kept me well informed throughout. She always explained things... See more
Company replied
Georgina Reid was absolutely fantastic. She worked on my case for two years, and from day one I felt confident that we would achieve a successful outcome. She was knowledgeable, professional, and too... See more
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Company details
Written by the company
We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.
Contact info
39 St Paul's Street, LS1 2JG, Leeds, United Kingdom
- 08002 605 010
- reviews@simpsonmillar.co.uk
- simpsonmillar.co.uk
4.5
Excellent
3K reviews
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This company is very professional and…
This company is very professional and actually listen to your story with great patience and are always truthful upfront which is very rare these days
I would recommend this company to anyone and everyone!
3 September 2025
Unprompted review
Reply from Simpson Millar
We’re so pleased to hear that you felt listened to and that our team’s honesty and professionalism stood out to you. Taking the time to understand each person’s story and being upfront about the process are things we place real importance on, so it means a lot to know that this came through in your experience with us.
Thank you as well for your kind recommendation, it’s greatly appreciated. If you ever need support with a legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
We’re so pleased to hear that you felt supported from beginning to end. Providing a consistently high level of service throughout a case is something we take pride in, and it’s great to know this was your experience.
If you ever need legal assistance again in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Jason has been extremely helpful
Jason has been extremely helpful
Can not say a bad word about him he has done everything in his power to get ensure I was either informed, helped etc…
Thank you very much for everything
29 August 2025
Reply from Simpson Millar
It’s wonderful to hear how much Jason’s support has meant to you. Keeping clients informed and making sure they feel fully supported throughout their case is exactly what we aim for, so we’re glad this has been your experience.
Should you ever need legal assistance again in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
My application for a claim was dealt…Quick to respond
My application for a claim was dealt with vey quickly and efficiently. The lady I was put through to was very sympathetic and talked me through everything thoroughly. Thank you Paris.
18 August 2025
Unprompted review
Reply from Simpson Millar
Thank you for sharing your experience with us. We’re really pleased to hear that you found the process quick, efficient and that everything was explained clearly and with understanding. It’s important to us that clients feel supported and reassured at this early stage, and we’re glad this has been the case for you so far.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
We’re glad to hear that you’re happy with the resolution of your claim. Thank you for taking the time to share your feedback, it’s always appreciated.
If you ever need support with any legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Cancelled EHCP
Unfortunately the local council decided to cancel my son's EHCP when we still wanted it in place so he could go on to a special college. My son's future at college was ensured by Simpson Millar
Yasmin is a very capable lady and totally removed the stress from my shoulders - dealt with all parties in a timely manner and ensured we would get the result we wanted, my son now has a 3 year college experience to look forward to.
Excellent work A*
27 August 2025
Unprompted review
Reply from Simpson Millar
We’re so pleased to hear that Yasmin was able to step in and secure such an important outcome for your son’s future. Having an EHCP in place can make a huge difference, and it’s wonderful to know that her support helped to remove the stress from your shoulders and achieve the right result.
Thank you for sharing your experience and for your kind words about Yasmin’s work. If you ever need assistance with any legal matter in the future, please don’t hesitate to get in touch.
Wishing you and your son all the very best,
The Simpson Millar Team
Good service and they give the answer…
Good service and they give the answer so quickly
24 July 2025
Unprompted review
Reply from Simpson Millar
It’s great to hear you’ve found the service helpful so far and that your questions have been answered quickly. We really appreciate you sharing your feedback at this early stage.
Wishing you all the best,
The Simpson Millar Team
Highly recommend SimpsonMilar
From my initial enquiry I found the experience very good with this company. The staff are very professional, knowledgeable and efficient. You are kept informed should you need any update. I Highly recommend Simpson Milar.
22 August 2025
Unprompted review
Reply from Simpson Millar
We’re really pleased to hear that your experience has been so positive from the very beginning, and that you’ve found our team professional, knowledgeable and efficient. Thank you for taking the time to share your feedback and for recommending us at this early stage.
Wishing you all the best,
The Simpson Millar Team
The lady I was speaking to took her…
The lady I was speaking to took her time with me and made everything so clear and very very friendly
22 August 2025
Unprompted review
Reply from Simpson Millar
We’re really glad to hear that your first experience with us was clear and friendly. Taking the time to explain things properly is important, especially at the start of a claim, and it’s great to know you felt supported.
Wishing you all the best,
The Simpson Millar Team
Dealt with a guy called Graham from…
Dealt with a guy called Graham from here absolutely awesome service the guy knew his stuff really knew what he was on about and helped me out loads highly highly recommended
19 August 2025
Unprompted review
Reply from Simpson Millar
We really appreciate your 5-star review. It’s great to hear that you received such helpful and knowledgeable support, and that the service made a real difference for you. We’re delighted you’d recommend us so highly.
Wishing you all the best,
The Simpson Millar Team
I was privileged to have Shazia Ahmed…
I was privileged to have Shazia Ahmed handle my case (1913308/SHAH). She was easy to talk to and would always respond to my emails swiftly. She made the process easy for me and kept me well informed through the process. I am glad to say it was a good outcome at the end.
11 August 2025
Unprompted review
Reply from Simpson Millar
We’re so pleased to hear that you had such a positive experience with Shazia and that your case reached a good outcome. Clear communication and keeping clients fully informed are very important to us, and it’s wonderful to know that this made the process easier for you. We’ll be sure to share your kind feedback with Shazia.
If you ever need support with another legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Very efficient service from medical negligence solicitor
I don’t very often write reviews but I have been left feeling that impressed I feel I must. The circumstances around why I instructed Simpson miller are very difficult and involve losing a loved one. At the start of my claim I has several solicitors take over the case as handlers which was frustrating but around two years ago Georgina Reid took over the case. I was instantly left with the feeling of confidence after out first communication and since then this feeling has only increased. Not only is Georgina a fantastic, talented Solicitor but she has shown great care and compassion to me throughout this process when very often the art of Law is about facts with little room for “feelings”. Georgina has communicated with me regularly and has efficiently explained the complex legalities of all the information I needed to know. Also in a way one would understand who has no legal background.
I will forever be grateful to Georgina and will recommend her to anyone who requires her professional services. She certainly eased the anxieties around my claim and delivered a positive conclusion swiftly.
I highly recommend Simpson Miller but without any hesitation I would be recommending Georgina Reid for medical negligence cases.
17 August 2025
Unprompted review
Reply from Simpson Millar
We’re truly grateful that you’ve taken the time to share such a detailed review, and we’re so sorry to hear about the difficult circumstances that led you to needing our support. Losing a loved one is an incredibly painful experience, and we understand how much courage it takes to pursue a claim at such a time.
It’s wonderful to hear how reassured you felt once Georgina began handling your case, and we will be sure to pass on your kind words to her. We know how important it is in medical negligence cases not only to provide clear advice and regular communication, but also to approach matters with compassion and care, and it means a great deal to us that Georgina was able to support you in this way.
We’re pleased that your case was brought to a positive conclusion and that you felt informed and supported throughout the process.
If you ever need assistance with another legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
We’re really pleased to hear that we were able to meet all your requirements and provide the service you were hoping for. Thank you for leaving us a 5-star review, it means a lot to the team.
If we can ever support you with another legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Work accident
Just to say I had an accident at work and was with Simpson & Miller solicitors and I can honestly say Charlotte Rankin and her team was amazing. They kept me informed of my case along the way at all times. Charlotte was amazing at explaining everything to me so I understood everything along the way with my case. Charlotte went above and beyond for me as when I thought my case was closed she contacted after with some good news which was in my favour.
I would highly recommend Charlotte and her team.
1 August 2025
Reply from Simpson Millar
We’re so pleased to hear that Charlotte and her team were able to support you so well after your accident at work. It’s great to know you felt kept informed and that everything was explained clearly throughout your case. We’ll be sure to pass your kind feedback on to Charlotte, who will be delighted to know the positive difference she made for you.
If you ever need legal support again in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
I am only at the start of what could be…
I am only at the start of what could be a long journey but so far I can’t fault the service provided. Super friendly and professional also very understanding of what could in many circumstances be the worst time of your life
12 August 2025
Unprompted review
Reply from Simpson Millar
Thank you for your feedback. We’re glad to hear you’ve had such a positive experience with our team so far and that you’ve felt supported and understood at this early stage. We appreciate you taking the time to share your thoughts.
Wishing you all the best,
The Simpson Millar Team
Quick to reply to any questions
Quick to reply to any questions, fair prices, nice team.
1 August 2025
Unprompted review
Reply from Simpson Millar
Thank you for your 5-star review and for sharing your experience so far. We’re pleased to hear that you’ve found our team responsive, approachable and fair at this early stage, and we appreciate you taking the time to leave your feedback.
Wishing you all the best,
The Simpson Millar Team
I regret reaching out to this company…
I regret reaching out to this company and wasting 45 minutes on the phone discussing my claim. The lady I spoke to was very pleasant, but their "legal team experts" believe it's acceptable for a patient to be diagnosed with cancer just seven days before death, despite multiple misdiagnoses over the past year and assurances from their GP that "it's definitely nothing serious." I contacted another solicitor, and they accepted my claim without hesitation. If you have a medical negligence claim, I wouldn't recommend bothering with Simpson Millar.
7 August 2025
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are truly sorry for your loss and can only imagine how difficult this has been for you and your family.
We always aim to approach every enquiry with compassion and take great care to assess the information provided to us. We understand how disappointing it can be when we are unable to proceed, especially in circumstances as tragic as these. Our decision was based on the information available at the time and after carefully considering the criteria required for a successful medical negligence claim. It is important to us that we only move forward where we believe there is a reasonable chance of meeting those criteria, as we would never wish to raise hopes where a claim may not be able to succeed. We are sorry that on this occasion we concluded we could not take your case on, particularly as we appreciate the time you spent sharing the details with us. Gathering all the facts is a necessary part of fully assessing a claim, and we are grateful for the opportunity to do so.
We are, however, pleased to hear that you have found another Solicitor who is able to assist you, and we wish you all the best during this difficult time and with your claim.
If there is anything further we can assist you with, please contact us at reviews@simpsonmillar.co.uk with your matter reference so we can look into it for you.
All the best,
The Simpson Millar Team
Waste of time
I called to see if the firm would take on my case. After around an hour of explaining the details to someone, they repeated the details.
The person got the date wrong, got my injury wrong, and basically didn't listen to anything i'd said.
It was then passed on to a lawyer to try and further my case. The lawyer then repeated the details of the incident and the details were all still wrong.
How can you trust a company to defend your case if they can't get the basics right? Wrong injury, wrong date.
Complete waste of time
1 July 2025
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We’re very sorry to hear about your concerns and would like the opportunity to look into this further.
To help us investigate, could you please provide your case reference number and a contact telephone number by emailing reviews@simpsonmillar.co.uk? This will allow us to trace your call and review what happened so we can respond properly.
We take all feedback seriously and want to ensure you feel heard and supported.
Wishing you all the best,
The Simpson Millar Team
Very helpful staff ( Jose ) very calm
Very helpful staff ( Jose ) very calm, very informative and followed up when he said he would very understanding when I was babbling
I felt at ease all through the experience
10 July 2025
Unprompted review
Reply from Simpson Millar
We really appreciate you sharing your experience so far. It’s great to hear that Jose has been calm, informative and reassuring, especially at this early stage of your claim. Making sure you feel at ease and fully supported is very important to us, and we’re pleased to know that Jose has already made a positive difference.
Wishing you all the best,
The Simpson Millar Team
Anthony Waddington and Emma Cashin…
Anthony Waddington and Emma Cashin based out of your Manchester branch dealt with my claim in relation to the death of my father. Making a claim was very daunting and upsetting at times having to read medical records and autopsy reports relating to my fathers death. Anthony and Emma were always very compassionate, professional, honest and helpful throughout the process. I will be forever grateful.
25 July 2025
Reply from Simpson Millar
Thank you for sharing such a heartfelt review. We are truly sorry for the circumstances that led you to needing our support, but we’re so pleased to hear that Anthony Waddington and Emma Cashin were able to guide you through such a difficult and emotional process with compassion and professionalism.
We understand how upsetting it must have been to revisit medical records and reports about your father, and it means a great deal to know that Anthony and Emma helped make the process more manageable and that you felt supported throughout. We'll make sure your kind words are passed on to them.
If you ever need assistance with any legal matter in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
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