Michaela has been handling my case, and I honestly can’t put into words how amazing she has been. She keeps me updated every step of the way and always makes sure I understand what’s happening. Mich... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I found Kirstie Bork to be outstanding dealing with my claim. She is very knowledgeable, efficient and was always willing to answer any questions that I had. Kirstie persevered with my claim tireless... See more
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I instructed Shazia Ahmed at Simpson Millar after an accident and have been extremely impressed . She has been efficient, supportive, and kept me well informed throughout. She always explained things... See more
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Georgina Reid was absolutely fantastic. She worked on my case for two years, and from day one I felt confident that we would achieve a successful outcome. She was knowledgeable, professional, and too... See more
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Company details
Written by the company
We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.
Contact info
39 St Paul's Street, LS1 2JG, Leeds, United Kingdom
- 08002 605 010
- reviews@simpsonmillar.co.uk
- simpsonmillar.co.uk
4.5
Excellent
3K reviews
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Great experience with Asbestosis Claim
Despite being a long process, Simon kept me informed along the way and translated some of the more complex questions into something more understandable so that I could make informed decisions . Would totally recommend.
19 December 2025
Reply from Simpson Millar
Thank you for sharing your feedback. We are really pleased to hear about your positive experience and that Simon kept you well informed throughout what can be a lengthy process. It is great to know that he took the time to explain complex issues clearly, helping you feel confident in making informed decisions. We appreciate your recommendation.
If you ever need legal advice or support in the future, please feel free to contact us.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
Thank you for taking the time to leave a review. We are pleased to hear that you were happy with the support you received from Simpson Millar and that our team was helpful during your claim.
If you need any legal guidance in the future, our team will be happy to help.
Wishing you all the best,
The Simpson Millar Team
I have been using SM for +3 years for a…
I have been using SM for +3 years for a medical negligence case. I think I have had something like 7 case handlers now , they have been so slow to move the case along that they almost ran out of time. Please consider carefully if you’re willing to be passed from one person the next. They have taken so long that one of our experts retired.
14 January 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We’re sorry to hear how frustrating your experience has felt, particularly around continuity and the changes in who has been handling your case. We understand how unsettling that can be, especially in a complex medical negligence matter.
Whilst your case remains ongoing, we appreciate that delays and changes in contact can cause understandable concern. Please be assured that the matter continues to be actively progressed, and decisions are being taken carefully and with your best interests in mind.
If you would like to discuss your concerns further, or if there’s anything specific you’d like us to review, please contact us at reviews@simpsonmillar.co.uk so we can look into this in more detail.
Wishing you all the best,
The Simpson Millar Team
Thank you so much
Thank you so much, Simpson Miller. Especially Amy Baker, who was very professional,
sympathetic & understanding throughout this long journey & and helping me obtain a successful outcome.
I used them after being assaulted at work in 2023.
13 January 2026
Unprompted review
Reply from Simpson Millar
Thank you very much for taking the time to share your feedback. We are really pleased to hear about your positive experience with our team, and especially that Amy Baker was able to support you with professionalism, sympathy, and understanding throughout what we appreciate was a difficult and lengthy process. We are glad we could help you achieve a successful outcome following such a distressing experience.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Shazia Ahmed
Shazia Ahmed.
1901019/SHAH
Shazia Ahmed was professional and upstanding went far and beyond if I have any legal issues i would ask for Shazia personally good job Shazia.
2 January 2026
Unprompted review
Reply from Simpson Millar
It’s great to hear how positively you found your experience with Shazia Ahmed. Providing professional, reliable support and going the extra mile for clients is something we take seriously, and we’re pleased Shazia made such a strong impression. Your feedback will be shared with her.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Great legal firm
Great legal firm, their professionalism, their approach & supports. I am pleased to be their
Client & I am appreciate all their services.
Thank you so much
Said Mohamed
17 November 2025
Unprompted review
Reply from Simpson Millar
We’re really pleased to hear that you’ve felt supported and well looked after so far. It’s great to know our professionalism and approach have made a positive impression, and we appreciate you taking the time to share this feedback.
Wishing you all the best,
The Simpson Millar Team
Absolutely shocking service
Absolutely shocking service. Andrea sanders has been trying to get the rest of her trust fund since August of 2025. The solicitor of the trust fund will NOT answer any of her calls whatsoever even the manager Adam will not answer any neither. The solicitor only sent the closing down letters just before Christmas then went on holiday leave, AND quess what SHE still won't answer any phone calls. My mate lost her mum in September and she told them she needed that money for her funeral, yes fair enough they sorted some of it out for her but not to cover full funeral so she has had to borrow money. Their is loads of phone calls recorded since August 2025. Them promising her they would ring her back, QUESS what NO PHONE CALLS BACK! Absolutely horrendous service. PLEASE STAY AWAY YOU SHOULDNT HAVE TO BEG FOR YOUR MONEY!!!! IT SHOULDNT TAKE THIS LONG OVER 6 MONTHS TO CLOSE A TRUST FUND DOWN. YOU ARE TRYING TO ROB HER OF HER OWN MONEY. ANDREA HAS BEEN TOLD LIES AFTER LIES AFTER LIES AND STILL NOTHING GETS DONE!! THEY SHOULD GET PUT ON SOME COURSES TO ANSWER THE PHONE AND STOP TELLING LIES TO THEIR CUSTOMERS!!! ANDREA SANDERS
8 January 2026
Unprompted review
Reply from Simpson Millar
We’re very sorry to read this and understand how upsetting and frustrating this situation clearly feels. We understand that you’ve already spoken to a member of our team about your concerns, which are being looked into.
If there are any further issues or concerns you would like to raise, please contact the department.
Wishing you all the best,
The Simpson Millar Team
Would like to thank everyone at Simpson…
Would like to thank everyone at Simpson millar especially georgina Reid for their excellent work professionalism kindness and understand. Georgina couldn't be more helpful and kind. I'm gratefull that she managed to negotiate a settlement in my nhs negligence claim. Great experience from start to finish with georgina you were thorough fair and transparent in fighting my case once again thank you for your expertise and professionalism highly recommended kind regards
8 January 2026
Unprompted review
Reply from Simpson Millar
It’s lovely to read how supported you felt throughout your NHS negligence claim and how much Georgina’s professionalism, kindness and clear communication meant to you. Taking the time to be thorough, transparent and fair is so important in cases like this, and we’re really pleased she was able to negotiate a settlement for you and guide you through the process from start to finish.
Your feedback about the care and understanding shown will be shared with Georgina and the wider team. Thank you for recommending Simpson Millar and for trusting us with your case.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
I was explained every process…
I was explained every process everything was quick
10 December 2025
Unprompted review
Reply from Simpson Millar
Thank you for your feedback. We’re pleased to hear that the process has been clearly explained and that things have moved quickly so far.
Wishing you all the best,
The Simpson Millar Team
Terrible experience
Terrible experience, I had to constantly chase for updates. I even got updates by speak to the court and Simpson millar apparently didn’t now about the updates. No organisation, just everything about my claim was terrible. Told me to do certain things without explaining what it meant. My solicitor was changed 5 or 6 times and never got updated about it, I’d stay away from these. Never would use these again for anything. Just horrific experience. 3 years of dragging feet and constant headaches.
5 January 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We’re very sorry to hear how disappointed you feel about your experience and appreciate you raising these concerns.
As we’re unable to identify you from this review alone, we would welcome the opportunity to look into this properly and understand what has happened. If you’re willing, please email us at reviews@simpsonmillar.co.uk with your full name and case reference number so we can locate your file and investigate the issues you’ve described.
We take feedback like this seriously and would like the chance to review the matter in more detail.
Wishing you all the best,
The Simpson Millar Team
Elizabeth was really professional and made the whole situation easy and I am beyond happy with everything
Elizabeth was really professional and made the whole experience really easy
I am beyond happy with the whole thing and the end result
Thank you
1 January 2026
Reply from Simpson Millar
It’s great to hear how positive your experience was and how much of a difference Elizabeth’s professionalism made. Making things clear and straightforward is so important, and we’re really pleased to know she helped make the process feel easy for you and that you’re happy with the outcome.
We’ll be sure to share your kind feedback with Elizabeth. If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
First Class !
I cannot recommend my solicitor Georgina Emsley highly enough. She has supported me through a very lengthy and complex case with unwavering professionalism, kindness and patience throughout. Communication was excellent — emails were always answered promptly, and she was consistently available at the end of the phone when I needed reassurance or clarity.
What truly set her apart was her ability to combine absolute professionalism with genuine warmth and humanity. She made me feel not just like a client, but like someone whose best interests truly mattered, almost as though I had a trusted friend in my corner. Her calm, knowledgeable approach gave me confidence at every stage of the process.
I am deeply grateful for her dedication and support and would not hesitate to recommend her to anyone looking for a solicitor who is both highly competent and genuinely caring.
23 December 2025
Unprompted review
Reply from Simpson Millar
It’s clear how much Georgina’s support meant to you, and we’re really pleased to read how consistently she was there for you throughout such a complex matter. Taking the time to respond promptly, being available when reassurance was needed, and explaining things clearly can make a real difference, and it’s good to know that this helped give you confidence at every stage.
Your comments about her professionalism alongside genuine warmth and care reflect exactly how she approaches her work, always keeping her client’s best interests at the centre. We’ll make sure your feedback is shared with Georgina, as it will mean a great deal to her.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
They where very helpfull and kept me…
They where very helpfull and kept me informed at all stages and gave me good advice i would deffently recommened them to friends and family if they ever needed a solicitor
22 December 2025
Reply from Simpson Millar
It’s great to hear that you felt well supported and kept informed throughout your case. Clear updates and practical advice are so important, and we’re pleased that made a difference to your experience. Thank you for recommending us to friends and family, that really means a lot to the team.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
So grateful for a solicitor who genuinely cares
I cannot thank Mariya Gocheva enough for everything she has done for me during my childcare proceedings. This has been one of the most stressful and emotional times of my life, and Mariya has supported me every step of the way with such kindness, patience, and understanding.
She always took the time to listen to me, explain things clearly, and reassure me when I felt overwhelmed or scared. I truly felt that she cared not just about the case, but about me and my children as people. Her support meant more to me than words can express.
I am so grateful for her dedication, professionalism, intelligence and compassion. I honestly don’t know how I would have got through this process without her. I would highly recommend Mariya to anyone needing support with childcare proceedings. She is absolutely amazing.
19 December 2025
Reply from Simpson Millar
Your words mean a great deal, and we’re really grateful you took the time to share them.
Childcare proceedings can be incredibly difficult and emotional, and we’re so pleased to hear that Mariya was able to support you with the care, patience, and understanding you needed during such a challenging time. Taking the time to listen, explain things clearly, and provide reassurance is such an important part of this work, and it’s clear how much that support mattered to you and your family.
We’ll be sure to share your kind feedback with Mariya. Knowing that she helped you feel supported not just legally, but personally as well, will mean a lot to her.
If you ever need legal advice or support again in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Friendly helpful service
15 October 2025
Reply from Simpson Millar
We’re pleased to hear you found the service friendly and helpful. That’s exactly the experience we aim to provide.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Great communication
Great communication, easy to contact and make it easy to understand the hard stuff. Finally settled thanks to shazia ahmed.
19 December 2025
Unprompted review
Reply from Simpson Millar
It’s great to hear that communication was clear, easy to access, and that everything was explained in a way that made sense throughout your case. We’re also pleased that the matter was successfully settled, and we’ll be sure to pass your kind feedback on to Shazia.
Thank you for taking the time to share your experience. If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
Thank you for your kind feedback. It’s great to hear that you found the service helpful, understanding and professional, as those are values we work hard to uphold for every client.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Road Traffic Accident
After my son had a terrible accident in 2022, the Police recommended Simpson Millar to deal with our case.
We met Mark Howarth, who visited us in the numerous hospitals/neuro rehabs over the 3 years our son was poorly. Mark was very professional, caring and nothing was too much trouble, and he went above and beyond to help and also keep us informed.
As a family we recommend Mark Howarth and his company Simpson Millar for the great work they did and the compassion they showed.
17 December 2025
Reply from Simpson Millar
Thank you for sharing your experience with us. We’re so sorry that your family had to go through such a traumatic time following your son’s accident, and we appreciate you taking the time to leave such thoughtful feedback.
It’s really reassuring to hear how Mark supported you throughout such a difficult period, including taking the time to visit you in hospital and rehabilitation settings, keeping you informed, and offering care as well as clear legal guidance. That level of commitment, professionalism and compassion is exactly what we aim to provide, especially when families are dealing with life-changing circumstances.
We’re grateful for the trust you placed in Simpson Millar and for your recommendation of Mark and the team. If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
I instructed Shazia Ahmed at Simpson Millar
I instructed Shazia Ahmed at Simpson Millar after an accident and have been extremely impressed .
She has been efficient, supportive, and kept me well informed throughout. She always explained things clearly and put me at ease. I would happily recommend her.
30 June 2025
Unprompted review
Reply from Simpson Millar
Thank you for sharing your feedback. It’s great to hear how impressed you have been with the support Shazia provided following your accident. Keeping clients informed, explaining things clearly, and helping them feel at ease are all so important during a claim, and we’re pleased Shazia was able to do this for you throughout.
We appreciate you taking the time to recommend her and to share your experience with Simpson Millar.
Wishing you all the best,
The Simpson Millar Team
Please read, this the true Simpson Millar
I had an extremely disappointing experience with Simpson Millar Solicitors. After four years, my case was ultimately dismissed due to a lack of evidence and poor-quality specialist reports. This outcome was incredibly frustrating given the amount of time invested.
Throughout the entire four-year period, I was constantly chasing for updates and progress. Communication was very poor, and there was no sense of continuity — I had approximately 12–13 different case handlers, which made the process chaotic and disorganised.
The handling of my case caused me a great deal of unnecessary stress and anxiety. I never felt properly supported or informed, and the service fell well below what I would expect from a professional legal firm.
Due to the unacceptable level of service, I am now referring Simpson Millar to the Legal Ombudsman. I would not recommend this firm to anyone seeking reliable, competent legal representation.
15 December 2025
Unprompted review
Reply from Simpson Millar
Thank you for sharing your review. We are very sorry to hear how disappointed you feel about your experience and we recognise how upsetting it is when a case does not conclude in the way a client hopes, particularly after such a long period of time.
We understand the frustration caused by the outcome of your case and the impact this has had on you. All advice provided was given carefully, based on the evidence available at the time and with your best interests in mind. Unfortunately, there are occasions where, despite extensive work being undertaken, the available evidence and expert opinion mean that a claim cannot be successfully progressed.
We also acknowledge your concerns about communication and continuity. We appreciate how important consistency and regular updates are, especially in complex matters, and we regret that you feel this fell short of your expectations.
As you are aware, your concerns have been considered through our complaints process and you have chosen to escalate the matter to the Legal Ombudsman. We will of course fully co-operate with the Ombudsman and respond promptly should they contact us.
Wishing you all the best,
The Simpson Millar Team
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