SimplyMoney.com Reviews 1,051

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear explanations and the supportive approach, making them feel at ease throughout the process. The user experience is frequently described as simple, straightforward, and efficient, with quick response times and smooth communication. Reviewers are particularly happy with the personalized attention and the genuine desire of the staff to assist them. However, some customers also noted initial confusion with the application process due to different company names involved. A few other people also felt that there were issues trying to log in, and some reported not hearing back for several days after applying.

What people talk about most

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency and... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, quick, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and reliability of the... See more

Response time

Customers consistently note positive experiences with response times, highlighting quick turnarounds and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Easy to use

This site is easy to use and helpful, you can use this site and choose from different options they give you

29 May 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave us a review Anna. We're delighted to hear that you found our site easy to use, helpful and that the range of options available made your experience a positive one.

At Simply Money, we're always striving to provide the best possible service and customer experience. We'd love to know what we could have done differently to earn that fifth star from you. Any feedback you can share would be greatly appreciated and will help us continue to improve.

Thank you again for choosing Simply Money, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Everything was good from start to…

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had he was extremely helpful and patient all was done in no time then the manager checked all and made sure I had the best package suitable for me and all was completed. … excellent service and will definitely use them again. Thank you Evlo

29 May 2026
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Reply from SimplyMoney.com

Thank you for taking the time to share your experience with us Tracy-Ann and the 5 Star rating

We're delighted to hear that Eric provided such helpful, patient, and attentive support throughout the entire process. Ensuring our customers fully understand their options and feel confident every step of the way is very important to us, so it's wonderful to know that Eric and the manager were able to answer all your questions and help find the most suitable package for your needs.

We truly appreciate your kind words and are pleased that everything was completed smoothly and efficiently. Thank you for choosing Simply Money and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

So Quick!

So quick, easy and efficient! Money was in my bank within 2hours!

28 May 2026
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

A very easy way to apply for a loan

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes.
I appreciate the simple process and professionalism of everyone involved in making things happen for me.
Regards
Alun

27 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Alun for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Quick and easy

26 May 2026
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Reply from SimplyMoney.com

Thank you Julie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to use

19 May 2026
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Reply from SimplyMoney.com

Thank you for your 5 Star review of Simply Money Danile, we are glad you found our online application easy to use.

Rated 5 out of 5 stars

The staff were all professional and…

The staff were all professional and handled everything with curtesy.

20 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Terry for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast online decision

Fast online decision, easy to navigate the system, good clear advise and responsible lending at a competitive rate

19 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Craig for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and your staff was very friendly and helpful and I can't wait to tell my friend about your company
Thank you so much

19 May 2026
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Reply from SimplyMoney.com

Thank you Mr. Toviho for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful and caring staff

Very helpful staff, handled my new account with expediency.

16 May 2026
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Reply from SimplyMoney.com

Thank you Shan-Marie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fabulous

I'd just like to give a big shout out to hayley she was incredible and she went above and beyond to help my situation as much as she possibly could , the phone call was like talking to a friend there was no pressure no judgement just simply wanted to help 10/10 for hayley

15 May 2026
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Reply from SimplyMoney.com

Thank you Karl for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

So helpfull

So helpfull! Thank you!

11 May 2026
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Reply from SimplyMoney.com

Thank you Andreea for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast response quick application

Fast response quick application

11 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Good quick decision and wonderful

Good quick decision and wonderful

7 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Sai for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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