Simply Home Mirrors Reviews 

225
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as stunning and beautiful, adding elegance to their homes. Reviewers consistently praise the high quality of the mirrors, noting their sturdiness and crystal clarity. Many people appreciate the helpful and polite delivery drivers, who often assist with placement and provide good communication and updates on orders. However, some customers experienced significant delivery delays, with items taking weeks or months, sometimes without clear prior notification. A few also received incorrect or damaged products, or items with defects. Some reviewers were not happy with refund issues or a lack of response to their queries.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising fast delivery... See more

Product

Reviewers highlight positive aspects of product quality, with many describing mirrors as stunning, gorgeous,... See more

Quality

People report positive experiences with quality, often describing products as stunning, solid, and of high... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Staff

Customers had positive experiences with staff, particularly praising the politeness and helpfulness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a Brooklyn Black Curved Top Large Grid Mirror, which is absolutely stunning. Order took a little while to be delivered, but Simply Home were great, they kept us updated with the o... See more

Rated 5 out of 5 stars

We received a beautiful mirror from Simplyhome. There were two minor defects, which were resolved to our satisfaction. The mirror itself is of high quality so we would definitely buy from Simplyhome a... See more

Rated 5 out of 5 stars

Absolutely in love with the mirror I’ve just received. It’s absolutely stunning and well worth the money. I’ve never seen such high quality compared to the mirrors in high street stores! 100% would re... See more

Company replied

Rated 5 out of 5 stars

Really good quality mirror. My wife wanted it as hadn’t seen this design anywhere else and it’s absolutely beautiful! James the delivery chap was awesome too and very helpful.

Company replied


Company details

  1. Furniture Manufacturer

Written by the company

Exclusive Affordable Furniture & Accessories For Your Home


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(225)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dressing table

Both Connor and Mason delivered my dressing table such nice lads and even carried it up my first flight of stairs which saved me a massive job great delivery service

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding 😃

Happy with furniture, delivery guys Conner and Mason were the best , great guys, plenty of notice for delivery and was able to track throughout the day, unpacked and inspected the furniture before leaving, very happy customers thanks guys 😊

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Craig and Johnny for your…

Thank you to Craig and Johnny for your excellent delivery service. We ordered a chest of draws which were a pain to take it up the stairs but they did this without fuss they put it together and made sure I was happy with it. Great service so thank you. Cheaper than most places and gives my room some glam.

12 March 2023
Unprompted review
Rated 5 out of 5 stars

Mirrored Dinning Table …

Made an order for a mirrored dinning table, price was very good , way cheaper than everywhere else ,delivery was very fast , Craig and David delivered the table in an excellent condition, they put together the table, which was very helpful , i am extremely happy with my purchase and will be buying again from Simply home.

Thank you Craig and David for your excellent service

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

This is my first time to buy from this company and I am very impressed with their customer service. They kept me informed of the journey of my order right from the start up to the date of delivery. The delivery crew Craig and James were the icing on the cake. Very polite men and my parcels were taken to the room of my choice after they checked for any defects and my items were all in pefect condition. They approached me with so much dignity and respect. Keep up the excellent work, and I will definitely refer my family and friends to this company.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Thank you SimplyHomeUK.com for a great…

Thank you SimplyHomeUK.com for a great service, my mirrored dressing table and chest drawers are absolutely beautiful and classy and a big thank you to Craig & Johnny for an exceptional delivery experience their politeness was a breath of fresh air.... they worked well together, left the place clean and made sure I checked over the pieces before they leave.... I was also amaze the pieces was fully assembled and I was able to track live delivery giving me the opportunity to go out and come back.... 👍 Happy Customer

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Jade Hope - absolutely amazing company

Absolutely fantastic company from start to finish. Kept me up to date with emails & messages to say when it would be delivered, what day & what time etc. I ordered the mirrored dressing table it is absolutely amazing! I'm honestly over the moon with it. Delivery drivers Craig & Johnny were absolutely fantastic. They were so polite, so helpful, on time & nothing was to much trouble. They took it straight upstairs for me & unpacked it. Fantastic delivery drivers, a credit to your company. Couldn't believe it was assembled as well I'm so so pleased with everything. I will definitely buy again from you. Thank you so much again.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with product

Very happy with product, customer service, updates and delivery. Delivery men were informative and ensured product was intact and in excellent condition before leaving. Great service 😊

4 March 2023
Unprompted review
Rated 5 out of 5 stars

From ordering my sideboard to delivery…

From ordering my sideboard to delivery this company has been amazing. I cannot fault them one bit. My sideboard looks absolutely stunning 10/10 I asked the delivery guys if it would be possible to take the sideboard upstairs onto the landing. Most things I’ve ordered in the past they refuse to take upstairs. Even though it says a room of your choice. But these guys did not bat an eyelid. Amazing customer service. As I’ve had such a good experience with this company I’ve already made my second purchase.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

This is my third order from Simply Home and the quality is always the best. Amazing service from Connor and his colleague. They delivered the mirrored chest of drawers quickly & made sure it was in perfect condition. Above and beyond customer service.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Connor and your team mate for…

Thank you Connor and your team mate for delivering and put my unit together. Delivery was excellent and on time best experience ever. I will definitely Order more items from Simply Home the prices are very affordable.

Regards Shereese

3 March 2023
Unprompted review
Rated 5 out of 5 stars

A proper better than first class…

A proper better than first class service from Simply Home UK. After receiving an item that has been damaged in transit by a “third party” courier the Customer Service team were fantastic in getting a replacement sent out for the following day with a first class courier. Connor and his delivery mate were absolutely fantastic. They unpacked the item to check it was all intact and no damage had occurred, they photographed it and brought it in the house. Thanks Simply Home UK and thanks Connor and your mate for the excellent service.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Well chuffed! Connor and his colleague delivered my mirrored dressing table today. They both took it upstairs and carefully checked for damage before leaving. Amazing!

3 March 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING

I can’t fault this company, from start to finish they were brilliant. I ordered three items and I’ll certainly be ordering more. Johnny & Craig were fantastic delivery guys. Polite, punctual and attentive.

3 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look