Ordered my Christmas cigars, which were delivered promptly. Cigars were extremely well packed, with Boveda humidor pouches to ensure correct humidity in case of any delay, and in a crush proof box t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a customer now on and off for a few years. A great choice of cigars for all occasions. My youngest daughter is getting married next month and having holidayed in Cuba on many occasions i n... See more
Company replied
A great website, great selection of cigars, lots of options in terms of size, type and price. Straightforward checkout and payment options. Delivered promptly! Packaged well (gift for husband so neede... See more
As always, excellent service & products. Whether your order is £50 or £150 +, always treated like a valued customer. Thank you. Still quite new to this journey, I have been experimenting by trying... See more
Company details
About Simply Cigars London
Written by the company
Simply Cigars is a premier UK-based cigar specialist, offering an expertly curated selection of premium Cuban Havana cigars and world-renowned brands for both newcomers and seasoned connoisseurs. Our collection showcases the finest tobacco products from leading global manufacturers, carefully selected to satisfy every level of cigar enthusiast.
We complement our cigars with luxury humidors, premium accessories, and unique gifts for the discerning smoker. Every product in our range is chosen to enhance your cigar experience, from proper storage to the perfect presentation.
More than just a retailer, Simply Cigars celebrates the art of smoking, making us a trusted destination for cigar enthusiasts. With over 20 years of expertise, we're passionate about sharing our knowledge and helping you discover your perfect cigar experience.
WEBSITE CONTACT US DELIVERY INFORMATION CIGAR GUIDE LATEST PRODUCTSContact info
5-7 Vernon Yard, W11 2DX, London, United Kingdom
- 020 7604 4335
- info@simplycigars.co.uk
- simplycigars.co.uk
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found the cigars I wanted very easy…
I found the cigars I wanted very easy and the order process straightforward. Pricing was competitive and delivery arrived on time within three days (ordered during a weekend)
27 June 2026
Quick delivery so I can enjoy them in…
Quick delivery so I can enjoy them in the good weather!
27 June 2026
Easy to use website
Easy to use website, which is informative and showcases great products.
26 June 2026
Well packaged & on time.
Well packaged & on time however one of my ciagrs wa slightly damaged probably happened in the post but I can't blame you for that.
26 June 2026
Reply from Simply Cigars London
Thank you for your review and for your kind comments regarding the packaging and delivery.
We’re sorry to hear that one of your cigars arrived slightly damaged. While this can occasionally happen during transit despite our best efforts to package orders securely, we appreciate you bringing it to our attention.
Our office is currently closed for the weekend, but we will contact you on Monday when we reopen to discuss this with you and find a suitable resolution.
So easy to order my favourite cigars
So easy to order my favourite cigars, always a great service thank you.
26 June 2026
Great first impression.
I ordered 3 Maduro Robusto cigars. They were despatched the same day and arrived the next. My order came well packaged, in a sleek protective box with an anti humidity pouch. My order even came including some complementary mint sweets which were very nice after smoking one of the cigars, I must say. My business shall stay here, unless I have more than 2 bad experiences.
26 June 2026
good website lots of choice easy to use…
good website lots of choice easy to use plus fast and efficient delivery of my purchase
very pleased and would recommend
24 June 2026
Always very reliable and delivery…
Always very reliable and delivery always when expected
24 June 2026
they all ways go beyond the necessary…
they all ways go beyond the necessary to make me happy /and the fastest service I've ever seen/ in Canada 6 months out of the year i buy from another source and it takes 5-8 days to receive the cigars
4 June 2026
Always reliable and so easy to order
Always reliable and so easy to order.
They really are the best - quality cigars and reasonable prices and very fast dispatch. What more do you want.
29 May 2026
Great experience
Great speedy delivery and great product. Would certainly recommend and order again. Thank you!
3 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.