Simpli Pleasures Reviews 8,198

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the variety of products available. Many people are satisfied with the quality of the merchandise and the ease of finding specific items on the website. However, a significant number of people are dissatisfied with the delivery service, reporting very slow shipping and a lack of communication regarding their orders. Many reviewers also experienced poor response times from customer service, with emails and calls often going unanswered. Furthermore, some customers reported instances where payments were processed, but they did not receive their orders or tracking details.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Product

Consumers find product experiences to be ambiguous. Many customers express satisfaction, praising the quality... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report not receiving... See more

Response time

Clients share negative opinions on response times. Many customers report not receiving responses to emails,... See more

Payment

Users describe negative interactions with payment. Many customers report that payments were taken from their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...

Rated 3 out of 5 stars

Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something t... See more

Rated 3 out of 5 stars

Very slow shipping and poor communication but product was received as described.

Rated 1 out of 5 stars

I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!


Contact info

2.9

Average

TrustScore 3 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This site is an absolute scam

This site is an absolute scam! Beware! Ordered something paid for expedited shipping and nothing after 3 weeks. Their customer service is awful and it has been over a week trying to get a refund.

10 October 2025
Unprompted review
Rated 2 out of 5 stars

Poor communication

Although I received acknowledgment right away, I had no further communication as to when or if this order has shipped. Small order, should have shipped immediately. I requested info and have not received a reply yet.

5 October 2025
Rated 1 out of 5 stars

Disappointed

This is a company I ordered from in the past. I liked the quality of their merchandise and have been very happy. I asked my husband to place an order for us in July. They normally state 4-6 weeks delivery, it was 8 so I asked him to contact the company.
They stated one of the items we ordered was on back order and when it comes in they will send everything together. I thought to myself, why wouldn’t they contact us to tell us it was on backorder and why couldn’t they send the products they had in stock and send that one later. Like I said, I never had problems with this company so I didn’t think anything about it.
I explained, that my husband was upset and he thought the company was a scam. The credit card he used, the number was stolen and used. Thankfully we were able to cancel and report fraud on the charges.
Again, they said there was a mix up and I need to confirm my shipping address. This was still positive to me. It is now September and I think the problem is getting resolved. I’ve been in contact with them and they said they would give me a tracking number.
I waited two weeks and nothing. I emailed back, no response. I called, left a message and nothing. It is now October and I’ve come to the realization that this is a lost cause.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Order not received

I have not received my order from 8/8/25. Date of this review No email informing me it has shipped as of 8/21/25. The shipping was supposed to be 3-5 days.

8 August 2025

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