SimpleWills.net Reviews 150

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

???.simplewills.net ? run by -Simple Financial Solutions Limited ? Hosted by GoDaddy,com, Inc. referred from ???.simplewills,net/?source=money_saving_expert. Simple Financial Solutions Limite... See more

Rated 1 out of 5 stars

I am phobic about flying, wanted to do my will before going to phillippines and was in a bad state of nerves. had one simple query, phoned in for advice, not simple to get through on the phone, spok... See more

Rated 1 out of 5 stars

No way you can contact them. The 0141 telephone number is always on busy tone and the 0800 number is not recognised. Even you can not send an e-mail via their ' contact us' - there is no security... See more

Rated 1 out of 5 stars

Just received the digital version. It has 'Please Select ..' printed in each space where an address field in the form was left empty. Unusable and very unprofessional. I shall attempt to get a refund.... See more

Company details

  1. License Bureau

Information provided by various external sources

SimpleWIlls.net is a revolution online Will Writing system. A simple 3 step process; Create, print and sign! In a matter of minutes your Will is delivered straight to your inbox! Prices start from as little as £38.95. Make sure your family and loved ones are protected with a Will from SimpleWills.net.


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1.1

Bad

TrustScore 1 out of 5

150 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

"Simple Will" ?

My Friend Mr C Neal, recommend Simple Wills, said it will only take 20 min.it took 3 hours ! If I had gone down to W H SMITHS on the high street and purchased a will filled it in in say 1 hour, that is what I would call a "Simple Will"

16 July 2016
Unprompted review
Rated 1 out of 5 stars

Rubbish

I had a query, asked for a.will writer to.call.me back and all I got was a call from a financial adviser saying tha basically leaving your property to.someone was a debt rather than an asset - he did not know that I have enough cash funds to pay off that mortgage and still leave enough to fufill my other bequests! Asked again for.an expert in wills to.call me and 3.weeks.later still nothing. Dont waste.yor time and.money - book an.appoinment wih your local solicitor and get your will written!

26 June 2016
Unprompted review
SimpleWills.net logo

Reply from SimpleWills.net

Ms Bone, I'm sorry that you feel upset about this. However after reviewing your file notes following a lengthy conversation with one of our members of staff on the 6th June (bearing in mind you wrote this review on the 26th June) I feel your comments are extremely unfair - We have provided you indepth advice surrounding your current your current situation. We have advised that the wills we provide are to cover as much as possible and are extremely comprehensive on the whole given the cost and the fact it is an online process- Unfortunately there is a small minority of clients that want to do things that can only be arranged by a solicitor - As such these will be more costly than a standard "simple" will. As you wanted to ADD and SUBTRACT clauses, include non standard stipulations about what you want to happen in the event A/B/C if certain events happens. I have tried to call you back but there is no reply. Again I would like to apologise that you are unhappy but as previously mentioned I feel that we have provided you accurate and suitable advice without breaking data protection around your circumstances, We also tried to take it a step further by providing you advice around protecting your family and assets - Granted had you made us aware that (as you have above) of your cash situation we would have not continued with the discussions. Please feel free to return my calls if there is anything that you feel is inaccurate or you would like to discuss further with us.

Rated 5 out of 5 stars

Quick and easy

I can certainly recommend , the print page doesn't show the percentage that you want to leave people, but it does show this in the actual will so don't worry if you think that it is missing. I am really pleased with this service.

12 June 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Myself and my Wife have wills with this company. it's very easy to do online. the questions are simple and if you get stuck you can just give them a ring and they talk you through them. once it's done they send you a copy of the will, it's that easy. I told my brother about it who now has a will for him and his Wife with them as well, plus i have now arranged a will for my mum. The staff on the other end of the telephone are very helpful, I dealt with a gentleman called Bobby Welsh who was very helpful and knowledgable. I would recommend simple wills to everyone. I did look into using other companies but they were either too expensive or not helpful. I will be definitely recommending more friends and family, to use simple wills. Excellent service

Mr Paterson.

23 May 2016
Unprompted review
Rated 5 out of 5 stars

Truly Simple Wills!

We've been putting off writing mirror wills for ages and we decided to do it NOW whilst it was in our heads. I did a bit of research and SimpleWills was recommended on the Moneysavingexpert site. This really was the most easy process, very well priced and we've got just what we needed in such a short space of time! I would definitely recommend them to anyone who is looking to write a will with as little fuss as possible.

27 March 2016
Unprompted review
Rated 1 out of 5 stars

SIMPLY USELESS

???.simplewills.net ? run by -Simple Financial Solutions Limited ? Hosted by GoDaddy,com, Inc. referred from ???.simplewills,net/?source=money_saving_expert.

Simple Financial Solutions Limited new nothing about Simplewills when contacted for help????? didn't want to help, what's going on..its obviously the same place.

Now don't trust one bit. Website and robots.....

SIMPLY HOPELESS

23 March 2016
Unprompted review
Rated 4 out of 5 stars

Easy to Use

Easy to understand online form filling and instructions. Quick and efficient process

29 February 2016
Unprompted review
Rated 2 out of 5 stars

Paid for a hard copy, never arrived

Poor, paid for a hard copy of will over 6 weeks ago, never arrived

27 February 2016
Unprompted review
SimpleWills.net logo

Reply from SimpleWills.net

Hi

Apologies on behalf on Simplewills.net for this inconvenience. We are committed to high standards and in general we are meeting all of our clients needs again I can only apologies for this delay. Could I have your email address that you used to sign up to Simplewills.net and I will get a hard copy of your Will to you on Monday ?

Many Thanks

Alex

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