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Rated 1 out of 5 stars

They banned my account for literally no reason at all within ten days of paying for their premium subscription. As you can read from the rest of the reviews, that's not the first time something l... See more

Rated 5 out of 5 stars

I find it very easy to create new aliases, and emails come through without any issues. I love the fact that I can use custom domains, plus I love the subdomain feature!!! I’m thinking about getting ri... See more

Rated 1 out of 5 stars

THE WORST EMAIL ALIAS COMPANY. NEVER PAY SIMPLE LOGIN. They will let you create all the aliases then suddenly terminate your account for no reason and you'll be left hanging, unable to login t... See more

Rated 5 out of 5 stars

SimpleLogin works well and the pricing is great, especially if you email support for their student discount. I love how SimpleLogin automatically enrolls your aliases for HaveIBeenPwned alerts, so we... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Open source email alias solution. Protect your personal email. Take control of your online identity.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

32 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love the subdomain feature

I find it very easy to create new aliases, and emails come through without any issues. I love the fact that I can use custom domains, plus I love the subdomain feature!!! I’m thinking about getting rid of my own domains, and just use their subdomains

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Works well & good pricing

SimpleLogin works well and the pricing is great, especially if you email support for their student discount. I love how SimpleLogin automatically enrolls your aliases for HaveIBeenPwned alerts, so we don't have to do this ourselves. Only thing that needs improvement would be emails ending up in spam folder. This great for most users. I would recommend it for everyone except high-target individuals (Journalists, activists) since SimpleLogin is owned by ProtonMail which has been compelled to collect the IP address of its users via court orders in the past.

19 May 2023
Unprompted review
Rated 1 out of 5 stars

Random Account Termination Without Reason

Everything was fine until I noticed this week that my account had been terminated. When I queried this they claimed I had breached their terms of service. I have repeatedly asked for evidence of this or details of what breach could have occurred. They refuse to provide any details or evidence at all. To find my account terminated without any warning or bringing any issues to my attention is alarming and does not inspire confidence at all. I now have a load of websites that I cannot log into and have to create new accounts for. The whole point of this service is to have a unique login for each website you visit. It speaks volumes to their lack of ability to run a company professionally the way they have handled this situation. Very disappointed.

16 May 2023
Unprompted review
Rated 3 out of 5 stars

SEE UPDATE - OK. a mild 'recommend' with a few caveats

Wanted to separate my Proton account from my login (I had a login before I connected Proton with SimpleLogin) and when I did that they completely (WITH NO WARNING) wiped all of my emails. And this was a PREMIUM account. When I wrote to ask for them to reinstate all of the emails (I cannot do it on my own because the second half of the email address - before the @ sign - is auto generated) they said it was my fault that everything got deleted and they refused to help me. I have been using the free version of BurnerMail for 5 years and this has never happened.
Now I have to go into my all of my online accounts that I signed up to with SimpleLogin and change all of those emails, which is going to be enormously time consuming and may be impossible with sites that had SimpleLogin as a security email.
This all happened in 2 months and really messed me up.
DO NOT USE THIS SERVICE.
UPDATE: I contacted tech support again and they helped me reconnect with the aliases I had lost. It was a matter of having 2 accounts, which I felt might be a problem when I noticed a few weeks ago and why I disconnected Proton from my SimpleLogin account. I anticipated messiness and that is exactly what happened.
I did not expect such bad tech support from the first person assigned to my case. Igor helped me and fixed the problem so he was very good - the 2nd person to help me.
2 pieces of advice if you use this service:
Be very clear about your signup process if you are already using Proton, especially a paid Proton account.
If you can't get good tech support from one person, resubmit the ticket and keep doing so until you get a good person.
I raised the rating from 1 star to 4 stars because this has been resolved, but I was ready to spend the next 5 hours switching all the +50 accounts I created in SimpleLogin to Skiff if Igor had not written back or had given bad advice and that level fixing on my end cannot allow me to rate this service any higher. But I am going to continue to use the service, I think, and so this review a mild 'recommend' with a few caveats.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

Customer support don’t reply inquiries

Customer support don’t reply inquiries, what’s the point of offering this service? being paid customer for quite a a time now, don’t know whether a new thing with the protonmail acquisition. better off with anonaddy.com

3 August 2022
Unprompted review
SimpleLogin logo

Reply from SimpleLogin

Hi we are sorry for the inconvenience. Can you send us the support ticket number so we can investigate? Please be assured that we try to reply as soon as we can but unfortunately some questions require further investigation.

Rated 5 out of 5 stars

Great service!

Been using SimpleLogin for a week and have experienced no issues. I installed the Chrome extension and it's astoundingly easy to create new aliases.

16 July 2022
Unprompted review
SimpleLogin logo

Reply from SimpleLogin

Thanks and glad that SimpleLogin has been useful to you!

Rated 5 out of 5 stars

Great service

I've been using Simple Login for just over a month now and it's super easy to generate unique email aliases for different logins

28 November 2021
Unprompted review
SimpleLogin logo

Reply from SimpleLogin

Thanks!

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