SimpleFX Reviews 153

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I've been using Simple FX for 5 plus years now & I've probably withdrawn at least 50k over that period. The deposits & withdrawals are lightening fast via crypto, I use USDC. Which is why it makes... See more

Company replied

Rated 1 out of 5 stars

Very dubious, keep your distance i confirmed my suspicions when i relayed my experience to acd ardvisors,which was how i learnt that they're an offshore broker and also how i got help Impossible pay... See more

Company replied

Rated 4 out of 5 stars

Whopping hidden fees. Charged me ~= $25 for a BTC transaction. USING the BEP-20 network. No warning on the withdrawal screens. This after several successful withdrawals using the same network.... See more

Company replied

Rated 5 out of 5 stars

Accidently sent money with the wrong network. This was handled very well by support. For other issues they also responded very fast with the live chat and e-mail. Platform is also very polished an... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Trade CFDs Online with SimpleFX Experience fast and efficient trading in forex, contracts for difference (CFDs), equities, commodities, and indices. Open an account today. Capital is at risk. T&Cs apply.


Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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Rated 1 out of 5 stars

Total fraud …

A truly bad experience as I got frauded out of over 2000$ . A so called account manager Made me open a crypto wallet, they wanted tk test if my personal bank And the crypto wallet could transact. Bought and sold 2000$ worth of bitcoin . They told me don't worry we will send the 2000 back to your personal account. . That of course never happened. They gave me excuse after excuse . They even told ne that we had to perform a similar transaction to obtain my funds. Then they told me my bank won't accept the refund so let's try another bank. The people calling me are not real brokers. Really unprofessional and act very immature. I had someone mock me and burb while talking to me. I have asked a withdraw from platform and countless emails for my money back. Nothing yet. I most likely lost my money I am now contacting the authorities . Do not fall for these scam artists.

6 September 2023
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello,
In our company, the only official communication channel is livechat and e-mail support@simplefx.com, in our organization it is not possible to contact the Account Manager by phone, if someone pretends to be Account Manager, do not provide any information to your account, because it is an attempt at fraud.
SimpleFX

Rated 5 out of 5 stars

Love this App / mobile app and website…

Love this App / mobile app and website for trading CFDs. You can trade stocks and crypto. This is the only site I trust for trading. SimpleFX is undoubtedly one of the most versatile trading apps available, especially for those passionate about leveraging cryptocurrency to trade stocks. The platform's standout feature is its ability to allow users to utilize leverage, the inherent volatility of cryptocurrencies, as an asset, to trade (CFDs). The ease and speed at which deposits and withdrawals can be made are highly commendable. The fact that these transactions are instantaneous ensures that trading opportunities are never missed, a feature that any seasoned trader would appreciate.

20 June 2023
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 1 out of 5 stars

This platform is a big scam

This platform is a big scam
Finally got a refund.
Took more than two months atter return
request and atter sending countless emails
back and forth…thanks to
asch.( .ltd)

18 June 2023
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello. Thank you for your feedback. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help.
Best,
SimpleFX Team

Rated 2 out of 5 stars

Have been invested for about 3 months…

Have been invested for about 3 months and have had issues since… Want to withdrawl but was told I had to verify first and pay a fee… I’m really not sure if I’m being scammed or not, but the response had me question the trading platform… I just want my funds I’ve invested and to move on, but it seems as though my funds are being held hostage!!!

13 March 2023
Unprompted review
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Reply from SimpleFX

Hello. Thank you for your feedback. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help.
Best,
SimpleFX Team

Rated 1 out of 5 stars

SimpleFX closed all BCH/EUR and BCH/BTC…

SimpleFX closed all BCH/EUR and BCH/BTC positions claiming it’s not allowed "to perform trades that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices"

I just finished reading a book about how Jim Simons at Renaissance made huge profits from market inaccuracies.

The fact that the company "compulsorily" closes positions and does not allow the trader to trade freely says only one thing - it's a kitchen! Otherwise, it cannot be! If a trader is not allowed to trade, then this is not a broker, but a kitchen that wants your money!

31 December 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello. We are sorry because of your dissatisfaction. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help.
Best,
SimpleFX Team

Rated 3 out of 5 stars

ooops something went wrong when signing…

ooops something went wrong when signing up here reaching out to support to resolve the matter quickly

1 November 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment.
We always try to develop for the better. In case of any questions, feel free to contact the SimpleFX Support Team support@simplefx.com.
They are ready to assist you.
Best,
SimpleFX

Rated 1 out of 5 stars

I tried to deposit but I could not…

I tried to deposit but I could not achieve such easy progress. They do not accept Fiat directly, so need to deposit via Fasapay. I need to open a new account on Fasapay. I can not register to Fasapay because of their bad (ever seen) system. They can not send me registered mail. I really wonder, how I can withdraw from not can not send an easy email. I informed this situation Simple FX staff 2 times in a few months. all said that will be created a solution but no result until now. They lie about the solution. Finally, they lost a customer, I have many alternatives to trade.

13 September 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi Inanc, It seems you could have had a problem with Fasapay. We also support Neteller and Skrill, but it depends on your location. Please, contact our support@simplefx.com giving the email you registered at SimpleFX, so we can solve your problem.

Our support team is excellent, and we are very surprised your issue hasn't been solved yet.

Rated 5 out of 5 stars

Used simplefx for years

Used simplefx for years. Perfect support and never had any problems.

17 April 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 5 out of 5 stars

Used SimpleFX for the first time today

Used SimpleFX for the first time today. Everything was good. Withdrawal took 25 mins. Will definitely use again

24 February 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 5 out of 5 stars

I want more bonuses

I want more bonuses. It will be great if you can also solve the login problem from Turkey.

16 February 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 4 out of 5 stars

I enjoy trading stocks with crypto…

I enjoy trading stocks with crypto collateral, nice.

16 February 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 5 out of 5 stars

SimpleFX, the BEST Crypto Based FX Broker!

SimpleFX is hands down the BEST broker for currencies. Why? Because they offer tight spreads, 1/500 leverage, and CRYPTO based accounts - PLUS, deposits and withdrawals are almost INSTANT -- I'm very happy with their service, HIGHLY RECOMMENDED!

16 February 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 4 out of 5 stars

A good trading platform

A good trading platform. I love the fact where you can have options on having different cryptocurrencies.

16 February 2022
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 2 out of 5 stars

SimpleFX closed my positions.

SimpleFX closed all BCH/EUR and BCH/BTC positions claiming it’s not allowed "to perform trades that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices"

I work in finance (and held to high profession standards) and I'm always paranoid of getting into trouble when trading forex.

11 December 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, this situation couldn't have happened on our platform. We have never listed neither BCHEUR nor BCHBTC pairs.

The reviewer has either mistaken SimpleFX with some other company or is posting a false statement to discredit our brand.

Rated 1 out of 5 stars

SCAM !!!!

SCAM !!!!!

Beware of this , never ever give this man or company any money , you will always loose your money and he will make excuses .

SCAM!!!

1 December 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello. We are sorry because of your dissatisfaction. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help.
Best,
SimpleFX Team

Rated 1 out of 5 stars

Scam keep well away lost money then…

Scam keep well away lost money then could get zero contact out of them stay clear 💩💩💩

1 December 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help. Best,
SimpleFX Team

Rated 5 out of 5 stars

Legit Trading App

Legit trading app. In the countries where they operate you can:
- trade live with an email account
- the platform is standard margin trading service - free, no commission, but you pay with spreads
- I use superfast BSC (and LN upcoming) payments, which is great, since I can go in when I see an opportunity
- they constantly update their web and mobile (iOS and Android) apps
- staked my ETH 2.0 with them - and I can use the locked tokens for trading. I could literally short ETH with my forzen ETH this week :)
- 7 years on the market (compared to just 4 by Binance)

23 July 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 1 out of 5 stars

never again

Thing is: in 99% of the time, everything works as expected.

But "unfortunately" sometimes your trades just show the wrong values.

Support is always: "yeah, we're investigating this", but NEVER comes back to you and tells you wether it is your or their fault.

Lost some money, but hey...

And NO, i won't tell you again which account was affected. You had more than 5 times to check that.

Edit on 10.02.2022:
they ask Trustpilot to "verify" my review.
No, i won't write you details, because in the past you were also not interested to fix things.
Hitting your reputation hurts you?
So did you with your customers.

Enjoy.

25 June 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hello. We are sorry because of your dissatisfaction. We care about good customer relations, and therefore in case of any problems or issues, we recommend to contact our Support Team from your registered email address: support@simplefx.com (do not forget to put your account number and detailed description of the issue). They will always try to help.
Best,
SimpleFX Team

Rated 5 out of 5 stars

Accidently sent money with the wrong…

Accidently sent money with the wrong network. This was handled very well by support. For other issues they also responded very fast with the live chat and e-mail.

Platform is also very polished and there are way more deposit and withdrawal methods than competitors.

27 May 2021
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

Rated 4 out of 5 stars

The online platform looks good

The online platform looks good. but the only problem is it can't show the USD acc balance in my crypto acc on my Metatrader app.

20 December 2020
Unprompted review
SimpleFX logo

Reply from SimpleFX

Hi, thank you for your comment!
We are doing our best to make SimpleFX better every day, and such feedback gives us the power to go on!
Best,
SimpleFX

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