SimpleFinancial Reviews 188

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient service, highlighting the quick loan process and rapid response times. Many people appreciate the helpful, friendly, and understanding staff, noting their professionalism and willingness to assist. The user experience is frequently described as easy, straightforward, and seamless, making the overall process very positive. However, some customers also noted that they did not receive the full amount they requested, and a few felt that their specific needs were not fully understood. Conversely, a small portion of people felt that the company never helped them at all.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the fast, efficient, and reliable... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being helpful,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed of service,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the courteous, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !

Company replied

Rated 5 out of 5 stars

I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great... See more

Company replied

Rated 5 out of 5 stars

The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.

Company replied

Rated 5 out of 5 stars

This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Thank you so much, David! We really appreciate you taking the time to share your experience. Quick and professional service is exactly what we strive to deliver, and it's great to hear we hit the mark for you. Don't hesitate to reach out if there's anything we can help you with down the road.

Rated 5 out of 5 stars

Fast and easy!

17 April 2026
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for the kind words! We're thrilled to hear the process was fast and easy for you. That's exactly the experience we aim to provide, and reviews like yours mean a lot to our team.

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with

19 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you, Soriano, for taking the time to leave us a review! We're so glad you found us easy to deal with — it's our goal to make every step straightforward for our clients. We appreciate your trust and look forward to being there whenever you need us.

Rated 5 out of 5 stars

They actually took the time and…

They actually took the time and considered me for the business and hopefully we have a long and prosperous relationship in the future

10 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Hi Tamarra,
Thank you for your kind words and for choosing Simple Financial. We genuinely appreciate the trust you've placed in us, and we're glad you felt heard and considered throughout the process — that's exactly the experience we aim to deliver.
We're equally excited about building a long and successful relationship with you, and our team is always here whenever you need guidance or support along the way.

Rated 5 out of 5 stars

The application was fast and easy

The application was fast and easy. I received my funds quickly the same day

9 April 2026
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Reply from SimpleFinancial

Thank you, Carole! We're so pleased to hear that your experience was smooth from start to finish — and that you received your funds the same day. Speed and simplicity are at the heart of what we do. We appreciate your trust and look forward to being here whenever you need us!

Rated 5 out of 5 stars

Fast

Fast, simple and easy

9 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you, Cynthia! We're glad the process felt fast and straightforward — that's exactly the experience we strive to deliver. We appreciate you taking the time to share your feedback and look forward to serving you again!

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your kind words! We're committed to making the loan process as straightforward and efficient as possible — because we know your time is valuable. It's great to know that's coming through in your experience. We appreciate your trust in SimplePrêt and look forward to serving you again!

Rated 5 out of 5 stars

rapid response

15 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your feedback! At Simple Financial, we understand that when it comes to financing, every moment counts — so we make it a point to respond quickly and efficiently. We're pleased we could assist you promptly and hope to be your go-to resource for any future lending needs.

Rated 5 out of 5 stars

Thank you very much for helping me when…

Thank you very much for helping me when I really needed it

14 April 2026
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Reply from SimpleFinancial

Thank you so much for taking the time to leave this kind review! It means the world to us to know we could be there for you when you needed it most. That's exactly why we do what we do. Wishing you all the best, don't hesitate to reach out anytime! 😊

Rated 4 out of 5 stars

I would have like to get more money

I would have like to get more money. But it is what it is

13 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for the feedback! We completely understand the frustration of not receiving the full amount you were hoping for, we always wish we could do more. Approved amounts are determined by a number of factors, but we do our best to get every customer as much as possible. We hope we were still able to help, and we'd love the opportunity to serve you again in the future!

Rated 4 out of 5 stars

I was expecting the full amount I ask…

I was expecting the full amount I ask for instead of what the company wants to give you.I do appreciate the effort they takes in reviewing ever application on a timely manner.

3 April 2026
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Reply from SimpleFinancial

Hi Paul, thank you for your honest feedback. We completely understand how important it is to receive the amount you need, and we're sorry we weren't able to meet that expectation fully. Approved amounts are based on a number of factors, but we always do our best to get you as close as possible. We're glad the review process was timely, and we hope we can better meet your needs in the future. Thank you for giving us the opportunity to help!

Rated 5 out of 5 stars

Easy process and quick, efficient!

Easy, quick and on point for delivering the best experience.

11 April 2026
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for the kind words! We work hard to make the process as smooth and straightforward as possible, so it's great to hear that came through. We appreciate your support!

Rated 4 out of 5 stars

Quick service

Good quick service

1 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Hi Rebekah,

Thank you for taking the time to share your feedback! We're glad to hear you were happy with the quick service.

We truly appreciate your support and hope to serve you again soon.

Best regards,

Rated 5 out of 5 stars

Very fast from applying to receiving…

Very fast from applying to receiving the deposit

7 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review! We're glad to hear that the process from applying to receiving your deposit was fast and smooth. Our team works hard to make sure clients get the help they need as quickly as possible. We truly appreciate your feedback!

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your kind review!

We’re glad to hear that you appreciate our fast responses. Providing quick and helpful service is very important to us, and we’re always here if you need assistance.

Thank you for choosing us!

Rated 3 out of 5 stars

approved ,signed agreement and was…

approved and paid thanks

3 April 2026
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review.

We’re glad to hear your application was approved and that you received your funds. If there’s anything we could have done to make your experience a full 5 stars, please feel free to let us know — we’re always looking to improve.

Thank you for choosing us!

Rated 5 out of 5 stars

Process was straight forward and…

Process was straight forward and handled quickly

3 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review! We're glad to hear the process was straightforward and handled quickly. We work hard to keep things simple and efficient for our clients. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for the kind words! Speed and consideration are exactly what we aim for with every application. We appreciate your feedback and are happy we could assist you.

Rated 2 out of 5 stars

Hoping to be approved

Hoping to be approved, site says 0% have been denied

well ididnt got approved :(

1 April 2026
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review!

Just to clarify, when our website mentions “0% credit denial,” it means that we do not decline applications simply because of bad credit. We believe everyone deserves a fair chance, regardless of their credit history.

Each application is still reviewed to make sure the loan offered is something the client can reasonably repay, but poor credit alone will never be the reason for a refusal.

Thank you again for your feedback, and we truly appreciate you considering us.

Rated 5 out of 5 stars

This is a great company

This is a great company. Great service, fast, and reliable. Quick loan process. I recommend this place to anyone.

1 April 2026
SimpleFinancial logo

Reply from SimpleFinancial

Hi Linda,

Thank you for the kind words and recommendation! We’re really happy to hear you found the process fast and reliable. Our team works hard to make the application and approval process as quick and straightforward as possible.

We truly appreciate you taking the time to share your experience.

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