Simpalo Snacks Reviews 569

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Working with Ashlee made our campaign go smoothly for over 100 people. Her communication was clear, prompt, and always helpful. She is a true asset to the company. Simpalo made it easy for us to hon... See more

Rated 5 out of 5 stars

* I liked the selection options. It let me try a few things I haven't seen offered at my local grocery store. * I thought the time between submitting my order & receiving the goodies wasn't too lon... See more

Rated 5 out of 5 stars

I recently hosted a virtual event where I required multiple boxes to be shipped to different locations across the United States and Canada. Jen, who handled the shipping, did an amazing job. The pac... See more

Rated 5 out of 5 stars

We've been participants in the program for 6 or 7 weeks now. Had a few hiccups early on. We enrolled in a fresh fruit program and the local vendor who sourced the fruit sent some pears that were ove... See more

Company details

  1. Online Food Ordering Service
  2. Food Products Supplier

Information provided by various external sources

Simpalo Snacks delivers healthy office snacks on your schedule. We offer one time purchases, weekly, and monthly snack delivery options with no contracts. Customized solutions available that fit your employee wellness program needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

569 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Convenient & Easy

I coordinated a large order for our company training with Jen and she was quick to respond. Her communication was always clear, direct and helpful. I wouldn't have been able to pull this off with such a short turnaround time without her help.

22 February 2024
Rated 5 out of 5 stars

Simpalo Snacks makes it simple!

Get ready to rock your snack routine!

Wonderful option to renew and adjust whenever needed to ones' needs.
Great customer service and easy options to add adjustments, alterations, or feedback for the routine.

5 out of 5 stars.

Simpalo Snacks makes it simple.

21 February 2024
Rated 5 out of 5 stars

What a pleasant surprise!

I found out about this company through my job. They ordered snacks for us and they had selections I really loved so I ordered from them personally. I had a great experience. It was a fast and smooth order and received my package with no issues. I did have a few missing snacks, less of what I ordered, and more of what I didn't order and I plan on contacting customer service about it. I still give them 5 stars. When I had an issue with my order from my company, they were so quick to correct the issue so I have no doubt it will be the same way!

19 February 2024
Rated 1 out of 5 stars
Simpalo Snacks logo

Reply from Simpalo Snacks

We are sorry to hear that we were sold out of some of the items you wanted. We will reach out to you to see if they are back in stock and will send them your way!

Rated 5 out of 5 stars

Recommend 10/10

Our rep (Jen) was patient with my questions, timely, and accommodating. The snack selection process was simple and the variety was great! We will definitely order again.

29 December 2023
Rated 3 out of 5 stars

The size was much smaller than I…

The size was much smaller than I expected.

21 November 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

Thank you for your feedback, yes all of our snacks are single serving sized for easy and healthy distribution of snacks in an office environment.

Rated 1 out of 5 stars

THE WORST

I got none, I repeat NONE of the snacks I ordered.... Worst snack experience ever!!! All I got were some lentil potato chips, and a dumb meat stick! QUE ASCO!!!!!! I was so excited for the snacks, but nooooo. Now I'm disillusioned. I hate this. I HATE THESE SNACKS!!!!

18 November 2023
Simpalo Snacks logo

Reply from Simpalo Snacks

This order was cancelled because you used a code that was for a company gift, but you were not approved to order from the sponsoring company. The sponsoring company disapproved your order. We will reach out to the company and make sure you are indeed an employee and we will make your order correct. Thank you for reaching out.

Rated 5 out of 5 stars

Always a great experience!

I Use Simpalo every time I need to send packages to our clubs and I have to say, I am always blown away by the quality and variety of snacks included in each box. From sweet to savory, and everything in between, there is something for everyone.

Not only were the snacks delicious but each box is carefully packed, making it clear that this company takes great pride in their products.

What really sets this company apart, however, is its commitment to customer satisfaction. From the moment I placed my order, I felt like a valued customer. The communication was clear and timely, and any questions I had were answered quickly and professionally.

Overall, I have nothing but good things to say about Simpalo. Their snack boxes are a great way to treat yourself or someone special, and their dedication to quality and customer service is truly commendable. I would highly recommend this company to anyone looking for a fantastic snacking experience!

15 November 2023
Rated 5 out of 5 stars

Best snacks & Customer Service

I recently hosted a virtual event where I required multiple boxes to be shipped to different locations across the United States and Canada. Jen, who handled the shipping, did an amazing job. The packages were delivered on time and looked beautiful. She even added the company logo stickers to each package, and everyone loved the snacks. I am very grateful to Jen for making me look like a superstar! Thank you so much!
Jeanette Avery
CSG - DEI

3 December 2023
Unprompted review

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